Bajaj Finance customer care number in Ranchi

Customer portal (My Account)

Our customer service portal – My Account, gives quick access to raise your doubts, ask for queries and address objections. Following is the stepwise guideline to log in to this all-in-one portal:

Step 1 - Visit the official website of Bajaj Finance customer portal - My Account
Step 2 - Mention required credentials, such as customer id, mobile number and email id
Step 3 - Select either OTP or password at your convenience. If you select the OTP for logging in, enter it correctly
Step 4 - Input all the asked details on the next page

This way, you can quickly access the online portal to raise your queries. Alternatively, you can download and use the Bajaj Finance mobile application for the same.

Bajaj Finance app

Here is the step-by-step guideline to get resolutions to your doubts through our mobile app:

Step 1 - Install the mobile app on your device
Step 2 - Log in to this application using your credentials
Step 3 - Find out the option showing ‘Help and Support’
Step 4 - Identify and click on the financial products concerning your queries
Step 5 - Mention the types of your query and subquery
Step 6 - Write all the asked details about your complication

Apart from this, you can also mitigate your issues using the customer service section of our official website.

Raise a request

The procedure of raising a request is different for existing and new customers. Following is the stepwise guideline for both:

For existing customers:

Step 1 - Visit Raise a request
Step 2 - Select ‘Yes’ to confirm that you are an existing customer
Step 3 - Enter required to log in details
Step 4 - Mention your queries

For new customers:

Step 1 - Visit Raise a request
Step 2 - Select ‘No’ to specify that you are a new customer
Step 3 - Mention some basic information about yourself, such as mobile number, email id, product, and query details
Step 4 - Enter the CAPTCHA code carefully before proceeding

After completing these simple steps, you can view your extended pre-approved offer.

Now, you can easily access all the services of the Bajaj Finance customer care in Ranchi from the convenience of your home using the My Account portal. Using this, you can raise a query for new or existing loan, get quick resolutions, download necessary documents etc., from this single destination.

To understand resolutions for grievances you may face, please refer to the following:

• SOA Grievance
• ECS Grievance
• EMI Moratorium
• Debt Management Grievance
• EMI Card Grievance
• Loan Restructuring Grievance
• Loan Cancellation Grievance
• Health EMI Card Grievance
• Promotional Calls Grievance
• Debt Management Grievance
• CIBIL Grievance
• Financial Fraud

Get location-specific support info here