Find out Bharti Hexacom Broadband helpline numbers and learn the process for contacting customer support to register complaints and resolve any internet-related issues efficiently.

Know more about Bharti Hexacom Broadband customer support

  • Bharti Hexacom is a subsidiary of Bharti Airtel, that offers telecom and broadband services in select regions of India. It primarily operates in remote and rural areas, providing broadband connectivity in regions like Rajasthan and the Northeast. Bharti Hexacom delivers broadband services using Airtel’s infrastructure, ensuring reliable and high-speed internet access.

    The company's focus is on expanding internet access in underserved areas. Bharti Hexacom leverages fibre-optic technology, ensuring stable and fast connections for residential and business customers. Its services are integrated with Airtel's larger network, providing benefits such as bundled offers and access to digital entertainment platforms.

    For added convenience, Bharti Hexacom Broadband also offers multiple payment options, including online platforms like Bajaj Finserv, where you can easily make your Bharti Hexacom Broadband bill payments. You can easily recharge your broadband bill regularly usingBajaj Pay - the BBPS platform on Bajaj Finserv. The platform offers a secure and hassle-free experience each time.

    Bharti Hexacom broadband customer support

    Bharti Hexacom Broadband offers local customer support, ensuring quick response times for users. Their customer service team assists with installation, troubleshooting, and billing queries. Support is available through phone, email, and an online portal, making it easy for customers to report issues or request help.

    The provider is known for its prompt service, often resolving technical problems quickly. Business users are offered dedicated support to manage network and connectivity concerns. Bharti Hexacom Broadband also provides remote assistance for minor issues, helping users without the need for a technician visit. Overall, their support is reliable and accessible.

    How to register a complaint with the Bharti Hexacom broadband number

    To register a complaint with Bharti Hexacom Broadband, follow these steps:

    • Call their customer support number which is 011-46666100.
    • Provide your customer ID or account number for identification.
    • Explain the issue, such as slow speeds, connectivity problems, or billing concerns.
    • The support team will log your complaint and provide a reference number for follow-up.
    • You can also email your complaint or use their online complaint portal. After registering, the team will respond and work towards resolving the issue, often within 24-48 hours.

    Steps to pay Bharati Hexacom broadband bill online on the Bajaj Finserv website

    Paying the broadband bill through the Bajaj Finserv website is simple. Here are the steps:

    1. Visit the Bajaj Finserv website on www.bajajfinserv.in

    2. Navigate to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ section and click on it

    3. Select the ‘BROADBAND POSTPAID’ option from under ‘BILLS & RECHARGES’

    4. A pop-up will request for sign-in, enter your mobile number and click on ‘GET OTP’ to login

    5. Select your service provider from the list of broadband service providers

    6. Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’

    7. Verify the bill amount and click on ‘PAY NOW’

    8. Pay using the multiple payment methods available such as Bajaj Pay UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

    Post the transaction you will be receiving a confirmation to intimate about successful payment.

    Fees and charges

    A platform fee of up to Rs. 5 will be charged on each mobile recharge and bill payment (inclusive of applicable taxes).For more information on fees and charges,click here

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Frequently asked questions

Is there any customer support available for the Bharti Hexacom Broadband Plan?
Yes, Bharti Hexacom Broadband offers customer support for its plans. Users can contact them via phone, email, or an online portal for assistance with installation, technical issues, or billing inquiries. Their support is known for prompt service and resolving issues efficiently.

What are the customer care contact details for Bharti Hexacom Broadband?
Bharti Hexacom Broadband's customer care can be reached through their helpline number, usually available on their website or billing documents. Additionally, users can contact them via email or an online complaint form for assistance with any queries or technical issues.

Is there a trial period for the Bharti Hexacom Broadband Plan?
Bharti Hexacom Broadband typically does not offer a free trial period. However, they may have introductory offers or discounts for new users. It is best to check with customer support or their website for the latest promotions or specific plan details.

Can I upgrade or downgrade my Bharti Hexacom Broadband plan?
Yes, Bharti Hexacom Broadband allows users to upgrade or downgrade their plans based on their usage needs. You can contact customer support to request a plan change, and they will guide you through the process. Plan changes are typically activated within a few days.

What types of payment methods are accepted by Bharti Hexacom Broadband?
Bharti Hexacom Broadband accepts multiple payment methods, including online banking, credit/debit cards, UPI, and wallets. Additionally, you can pay your broadband bills through Bajaj Finserv, providing flexibility and convenience for bill payments.

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