In this article you will learn how to replace your damaged or lost Airtel SIM card quickly.

Airtel SIM replacement

  • A SIM replacement may be necessary if your current SIM card is damaged, lost, or stolen. A damaged SIM can result in network issues, preventing you from making calls, sending texts, or using mobile data. If your SIM card is outdated or incompatible with newer technology, such as 4G or 5G networks, a replacement ensures that your device can access faster speeds and improved services. Losing your SIM or having it stolen can also compromise your security, requiring a replacement to protect your personal data and prevent unauthorised use.

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    Step-by-step process of Airtel SIM replacement

    1. Visit the nearest Airtel store: Go to your nearest Airtel store or authorised retailer.

    2. Provide your identity proof: Submit a government-issued ID proof for verification.

    3. Request for a new SIM: Ask for a replacement SIM card for your registered number.

    4. Fill out the form: Complete the required documentation for SIM replacement.

    5. SIM activation: After receiving the new SIM, it will be activated within a few hours.

    How to check if your Airtel SIM card is damaged

    To check if your Airtel SIM card is damaged, try performing the following tests:

    1. Insert the SIM into a different phone: If the issue persists, it indicates that the SIM card is damaged.

    2. Test network connectivity: If you are unable to make calls, send texts, or access mobile data, your SIM card may be malfunctioning.

    3. Check for physical damage: Inspect the SIM for visible signs of damage such as scratches, cracks, or bending.

    How to replace your Airtel SIM

    To replace your Airtel SIM, follow these steps:

    1. Visit Airtel store: Locate the nearest Airtel store or authorised retailer.

    2. Provide ID proof: Submit your government ID for verification.

    3. Request for SIM replacement: Ask for a replacement SIM for your registered number.

    4. Complete documentation: Fill out the necessary forms.

    5. Receive new SIM: Collect your new SIM card, which will be activated soon.

    Documents required for Airtel SIM replacement

    To replace your Airtel SIM, you need to provide the following documents:

    1. Government-issued ID proof: Aadhar card, voter ID, passport, or driver’s licence.

    2. Passport-sized photo: Some stores may require a recent passport-sized photo for verification.

    3. Filling out the SIM replacement form: Complete the necessary paperwork provided by the store.

    How to reactivate SIM after replacement

    After replacing your Airtel SIM, reactivation is typically automatic, but you can speed up the process by:

    1. Inserting the new SIM into your phone

    2. Usually, the SIM gets activated within a few hours. You will receive a confirmation SMS

    3. If you are still facing issues, restart your phone or contact Airtel customer support for assistance

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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Frequently asked questions

Can I replace my SIM if I have lost my phone?
Yes, you can replace your SIM if you have lost your phone. You can visit an Airtel store or contact customer care to block your lost SIM and get a replacement. You will need to provide identity proof for verification.

How long does it take for a replaced SIM to activate?
A replaced SIM generally takes anywhere from a few minutes to 24 hours to activate, depending on the verification process and network conditions. It is often quicker if the replacement is done via Airtel's customer service or store.

What should I do if my Airtel network is not working?
If your Airtel network is not working, try restarting your phone. If the issue persists, check if there is an outage in your area, make sure that your network settings are correct, or contact Airtel customer care for assistance.

How do I block my Airtel SIM if it is lost or stolen?
If your Airtel SIM is lost or stolen, call Airtel customer service immediately at 121 or visit the nearest Airtel store to block your SIM. You will be asked to verify your identity before the SIM can be blocked.

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