Know all about Agora Microfinance customer care details, EMI payment options (debit/credit cards, UPI, net banking, Bajaj Pay Wallet) and benefits of paying through Bajaj Finserv. All in one place!

Agora Microfinance loan payment customer care

  • Agora Microfinance is a leading provider of affordable, convenient, and timely financial services to low-income urban clientele in a financially sustainable manner. With a mission to contribute to the economic well-being of the poor through effective provision of appropriate financial services, Agora Microfinance operates in India and Zambia.

    Here are the ways you can reach out to their support team:

    Toll-Free Number: 1800-102-1080

    Email ID: info@amil.co.in

    Corporate and Registered Office Address: Office No.404, 4th Floor, A wing, Technocity Premises Co-op Society Ltd, Plot No. X-4/1 & X-4/2, Shil Phata Mahape Road, Navi Mumbai - 400710

    Contact Number for Corporate Office: 8655010063

    Grievance Redressal Officer (MFIN): Microfinance Institutions Network (MFIN), 403 – 404, 4th floor, Emaar Palms Spring Plaza, Golf Course Road, Sector-54, Gurgaon-122003, Haryana

    Sa-Dhan Grievance Redressal Officer: Mr Ardhendu Nandi, A-1 248, 3rd Floor, Safdarjung Enclave, New Delhi-110029, Delhi

    Learn how to make Agora Microfinance loan payment online on Bajaj Finserv

    To learn how to make your Agora Microfinance loan payment online through Bajaj Finserv, follow these simple steps:

    1. Visit the Bajaj Finserv website on
    1. Navigate to ‘PAYMENTS’ section and click on ‘PAY NOW” under ‘LOAN REPAYMENT’
    1. Click on ‘SELECT A BILLER’ and select your loan provider from the dropdown list
    1. Enter your loan account number and select the ‘PAYMENT TYPE’
    1. Click on ‘PROCEED’ to initiate payment
    1. Verify the details before proceeding to pay
    1. To complete your payment, choose from the multiple payment options available
    1. Once the payment is completed you will be provided with the confirmation of the transaction
    This process ensures a secure and efficient way to manage your loan repayments online.

    Benefits of Agora Microfinance loan payment online on Bajaj Finserv

    Here are the benefits of the Agora Microfinance loan payment customer care:

    Convenient access: Manage your Agora Microfinance loan payments from anywhere, at any time, using Bajaj Finserv’s online platform. This eliminates the need for physical visits and allows for flexible payment schedules.

    Varied payment methods: Choose from multiple payment options including debit/credit cards, UPI, net banking, and Bajaj Pay Wallet. This variety ensures that you can select the payment method that best fits your preferences.

    24/7 availability: Make payments and access support around the clock, accommodating your schedule and providing help whenever needed.

    Secure transactions: Benefit from enhanced security with Bajaj Finserv’s advanced encryption and fraud protection measures, ensuring that your financial information is safe during transactions.

    Instant Confirmation: Receive immediate confirmation of your payment, providing peace of mind and a clear record of your transactions.

    Fees and charges  

    Depending on the transaction amount and payment mode, a convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.     

    Note: For failed transactions, the total amount, including charges except taxes, is reversed.   

    Steps to file a complaint with Agora Microfinance loan repayment

    Here are the steps to file a complaint with Agora Microfinance regarding your loan payment:

    Gather information: Collect all relevant details about your loan and the issue you are facing.

    Contact customer care: Call the toll-free number 1800-102-1080 or 86550 10063 for immediate assistance.

    Email your complaint: If preferred, draft an email (info@amil.co.in) detailing your complaint and send it to the designated grievance redressal officer.

    Visit the office: For unresolved issues, visit the corporate office at Office No. 404, 4th Floor, A wing, Technocity, Navi Mumbai.

    Follow up: Keep a record of your complaint and follow up if you do not receive a response within a reasonable time frame.



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Frequently asked questions

What is the toll-free customer care number of Agora Microfinance loan repayment?
The toll-free customer care number for Agora Micro Loan repayment is 1800-102-1080. This number is available for customers within India and can be used to inquire about loan services, payment issues, or any other assistance needed regarding your loan account.

How many days does Agora Microfinance loan repayment take to resolve a complaint at branch level?
Complaints filed at the branch level for Agora Micro Loan repayment typically take around 7 to 10 working days to resolve. The exact timeframe may vary depending on the complexity of the issue. Customers are encouraged to follow up if they do not receive timely updates.

Can I submit a complaint online to Agora Microfinance loan repayment?
Yes, you can submit a complaint online regarding Agora Micro Loan repayment. Customers can send an email with details of their complaint. This method ensures that your issue is documented and addressed by the customer service team effectively.