Sony Liv is a prominent over-the-top (OTT) streaming service launched in 2013 by Sony Group Corporation. It operates globally, with significant popularity in India, Bangladesh, and the United States. The platform offers a mix of free ad-supported content and subscription plans, providing access to original shows, movies, live sports, and interactive game shows.

Alongside, you can easily manage your Sony LIV subscription bill payment through Bajaj Pay, the BBPS platform on Bajaj Finserv. It adds convenience by allowing hassle-free subscription bill payments with various payment options, ensuring a seamless experience.

Understanding your Sony LIV account information

Your Sony LIV account contains essential information like subscription plans, billing details, and personal preferences. Users can view active subscriptions, renewal dates, and payment history under the account settings. This ensures users are always informed about their service status and billing cycle.

How to track and manage your Sony LIV subscription and viewing history

Managing your Sony LIV subscription and viewing history is simple with its user-friendly interface. Users can easily access account settings to monitor subscription details, manage viewing preferences, and review past content consumption.

Steps to view your Sony LIV viewing activity

1. Open the Sony LIV app on your device.

2. Log in with your registered mobile number or email ID.

3. Tap on the profile icon at the top-right corner.

4. Select 'ACCOUNT SETTINGS' from the drop-down menu.

5. Click on 'VIEWING HISTORY' to access your watch history.

6. Browse through the list to find previously watched content.

7. Use the search function to locate specific titles.

8. Clear history by selecting 'CLEAR VIEWING HISTORY' if desired.

Downloading your viewing history

1. Open the Sony LIV app or website.

2. Log in to your account.

3. Navigate to 'ACCOUNT SETTINGS' and select 'VIEWING HISTORY.'

4, Click on the 'DOWNLOAD' icon.

5. Choose the preferred file format (PDF/CSV).

6. Confirm the download to save the file on your device.

Managing your Sony LIV subscription history

Users can easily manage their Sony LIV subscription history through the app or website. This section provides details about past subscriptions, renewal dates, and service changes. Regular monitoring helps users stay informed and avoid unexpected charges.

Viewing your billing details

1. Log in to the Sony LIV app or website.

2. Go to 'ACCOUNT SETTINGS.'

3. Click on 'BILLING INFORMATION.'

4. View detailed billing statements and transaction history.

Updating payment information

1. Access the Sony LIV app or website.

2. Open 'ACCOUNT SETTINGS.'

3. Click on 'PAYMENT METHODS.'

4. Select 'ADD NEW PAYMENT METHOD' or update existing details.

5. Save the changes to ensure uninterrupted service.

Understanding Sony LIV's data collection practices

Sony LIV collects data to enhance user experience through personalised recommendations and service improvements. Information collected includes viewing history, device details, and interaction data. This data helps in curating relevant content and optimising streaming quality. Users can manage data-sharing preferences in the privacy settings.

How Sony LIV uses your viewing data

Sony LIV uses viewing data to personalise recommendations, improve content delivery, and introduce targeted promotions. Analysing user behaviour helps in curating trending content and enhancing the streaming experience.

Privacy concerns and data management

Users concerned about privacy can manage data sharing through the app's privacy settings. Sony LIV allows users to opt out of personalised ads and restrict data collection. Regularly reviewing privacy policies ensures that users remain informed about data usage.

Tips for managing your Sony LIV account

To optimise your Sony LIV experience, regularly update account information, manage viewing preferences, and monitor subscription plans. Setting strong passwords and enabling two-factor authentication can also secure your account.

Setting up profiles for individual viewing

1. Log in to the Sony LIV app.

2. Click on 'MANAGE PROFILES.'

3. Select 'ADD PROFILE.'

4. Enter the profile name and choose a display icon.

5. Save the profile to personalise content recommendations.

Utilising parental controls

1. Open the Sony LIV app.

2. Navigate to 'SETTINGS.'

3. Select 'PARENTAL CONTROLS.'

4. Set a PIN to restrict age-inappropriate content.

5. Choose content ratings suitable for children.

Steps to pay subscription bill on the Bajaj Finserv website

To make your subscription bill payment on the Bajaj Finserv website follow these steps:

1. Visit the Bajaj Finserv website

2. Log in to your Bajaj Finserv account.

3. Select the ‘PAYMENTS’ option from the navigation bar.

4. Choose ‘ALL PAYMENTS’ from the drop-down menu.

5. Select ‘VIEW ALL’ from the ‘BILLS AND RECHARGES’ section.

6. In the ‘OTHER SERVICES’ section, navigate for ‘SUBSCRIPTIONS’.

7. Choose your subscription service provider from the list.

8. Enter your registered phone number and select the plan.

9. Choose your preferred payment method and complete the payment.

Fees and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.