Shemaroo Entertainment Limited is a leading Indian media and entertainment conglomerate with a six-decade legacy. The company offers diverse content across genres, including fiction, non-fiction, movies, comedy, devotional, and kids' entertainment.

Shemaroo operates several broadcast channels like Shemaroo Umang, Shemaroo TV, Shemaroo MarathiBana, and Chumbak TV, along with the OTT platform ShemarooMe.

Its vast library has over 7,000 hours of content in Hindi, Gujarati, Marathi, Punjabi, and more, reaching audiences in over 150 countries. Customer care services are available via email, phone, and online forms for queries about advertising, business opportunities, online shopping, and content grievances.

Introduction to Shemaroo customer care

Shemaroo Entertainment is a leading Indian media and entertainment conglomerate with a legacy spanning over six decades. The company operates multiple broadcast channels and the OTT platform ShemarooMe, offering diverse content across genres.

Shemaroo's customer care services are available via email, phone, and online forms for queries about advertising, business opportunities, online shopping, and content grievances. They have a grievance redressal mechanism for the OTT platform, allowing users to raise concerns about content, age ratings, descriptions, or parental control features. The customer care team is dedicated to addressing the evolving needs of its diverse audience across platforms and regions.

Ways to contact Shemaroo customer care

Shemaroo Entertainment offers various customer care services to address the needs of its diverse audience. Customers can reach out to the company through multiple channels, including email, phone, and online forms.

1. Toll-free number
   Shemaroo does not provide a dedicated toll-free number for customer care. However, customers can contact the company's offices in Mumbai, Gurugram, and New Jersey for assistance.
2. Live chat
   Shemaroo does not currently offer a live chat feature for customer support. Customers can use the online forms available on the company's websites to submit their queries and concerns.
3. Email address
   Shemaroo has set up two dedicated email addresses for customer inquiries. Customers can reach out to shemaroo@shemaroo.com for advertising-related queries and customerservice@shemaroo.com for online shopping-related concerns.
4. Social media
   Shemaroo maintains an active presence on social media platforms, including Facebook, Twitter, and Instagram. Customers can reach out to the company through these channels for general inquiries and feedback.

Overall, Shemaroo is committed to providing efficient and responsive customer care services to address the evolving needs of its audience across various platforms and regions.

Reason to contact Shemaroo customer care

Shemaroo Entertainment, a leading media and entertainment company, provides customer care services to address various queries and concerns from its users. Some common reasons to contact Shemaroo Customer Care include:

1. Subscription issues

• Inquiries about subscription plans and pricing
• Assistance with subscription renewals or cancellations
• Resolving payment-related problems

2. Technical problems

• Troubleshooting issues with the Shemaroo app or website
• Reporting streaming quality or playback problems
• Seeking help with device compatibility or login issues

3. Content inquiries

• Requesting information about specific titles or genres
• Providing feedback or suggestions for new content
• Raising concerns about content ratings or descriptions

4. Account-related queries

• Updating account information or contact details
• Resetting passwords or retrieving login credentials
• Inquiring about account history or transaction details

Shemaroo's customer care team is dedicated to addressing these queries and concerns promptly and efficiently, ensuring a seamless user experience for its audience across various platforms and regions.

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