Frequently Asked Questions
What are the end use of a Loan Against Property?
You can use the fastest Loan Against Property from Bajaj Finserv to fulfil all your financial obligations and also enjoy loan disbursement in 4 days.
For self-employed, you can use your loan for the following purposes:
• Business expansion
• Operation usage
• Debt reconciliation
• Purchasing raw materials
• Making new investments and personal use
For a salaried individual, you can use your loan for the following purposes:
• Mortgage buyout/Balance Transfer of existing loan
• Consolidation of debt
• Managing wedding expenses
• New investments
• Financing education
How is my eligibility for a Loan Against Property calculated?
The eligibility of a Loan Against Property is calculated by taking into the following parameters in account:
• Age
• Income
• Property value
• Existing obligations, if any
• Stability/Continuity of employment/Business
• Past borrowing track record
Do I need insurance for the property for which I want to avail a Loan Against Property?
Yes, your property needs to be insured for fire and other calamities during the tenor of your loan. You will have to provide proof of insurance to Bajaj Finserv every year or whenever required.
What criteria does my property need to fulfil for me to avail a Loan Against Property?
You need to ensure that the title of the property is clear, free of any litigation, and should not have an existing mortgage or loan.
Can I avail a Loan Against Property for a property that is owned by my relatives and me?
Yes, you can. All the co-owners of the property will be considered as co-applicants of the loan.
What is the sanctioning and disbursement process of a Loan Against Property?
The process Loan Against Property disbursement is as follows:
• Submission of documents
You’ll have to submit a set of documents (see ‘Eligibility & Documents’ page for details) depending on your loan application documents you’ve handed in.
• Sanctioning of Loan
Your credit worthiness is calculated by Bajaj Finance, based on your income, age, employer or firm with whom you work, and CIBIL report. If you are self-employed then your nature of work, bank statements, and CIBIL report, and then plans out the maximum loan amount that Bajaj Finance can offer you. You are then issued a Loan Sanction Letter.
• Acceptance of Loan
If you agree with the terms and conditions of the loan, you will have to submit a signed duplicate copy of Loan Sanction Letter.
• Disbursement of Loan
The loan will be disbursed once all relevant papers of the property have been verified, all pertinent documents have been submitted, and the loan agreement has been executed.
How do I update my new mailing address, email, and phone number registered to my Loan Against Property?
You can update your contact information in the following ways
• By calling us on 020 3957 4151 (call charges apply)
• By calling us on our toll-free number: 1800 209 4151
• By using your registered email id to write to us at: wecare@bajajfinserv.in along with scanned copies of your address proof and photo identity
You can also visit our nearest branch along with the original and self-attested copies of your new address proof.
How will my Equated Monthly Installment (EMI) be calculated?
Your EMI consists of two parts—paying back the principal amount you borrowed, plus the interest rates charged ‘on’ it. Three factors come into the equation—how much you borrowed, the rate of interest, and the loan tenure. There are ways to bring your EMI down: for one, it drops automatically if there is a decrease in interest rates, or if you pay back more than you need to (called a ‘partial prepayment’).
How can I increase the amount of EMI I pay during the tenor of my loan?
You can easily increase the amount you pay in EMIs in the following ways:
• Login into our customer portal Experia
• You can write to us at wecare@bajajfinserv.in
• You can call us on 020 3957 4151 (call charges apply)
What is an amortization schedule?
An amortization schedule is a table giving the reduction of your loan amount by monthly instalments. The amortization schedule gives the break-up of every EMI towards repayment of interest and the outstanding principal of your loan.
What is negative amortization?
When interest rates go up, the interest component of an EMI also goes up. The EMI is kept constant but will result in a lower principal component. If the rates move up continuously, then there might be a situation where the interest Component becomes more than the EMI. In such a situation, principal component (EMI minus interest component) gives a negative figure. Consequently, the outstanding balance, instead of being reduced from the opening principal with the principal component, gets increased with the negative principal component. This is commonly referred to as negative amortization.
A loan where the amortization is negative does not get repaid, since the regular payments are insufficient to cover the interest component. The unpaid interest gets added to the principal and makes it grow. The situation gets reversed only when interest rates start falling. In this situation, the customer has to part-prepay the loan amount, increase the EMI of the loan, or do both.
How does any rate change impact the loan amortization schedule?
In case of a loan with a floating interest, the interest component is subject to change. When the rates change, one of the following two changes can be done to a loan:
• The term of the Loan is extended (when rates go up) or contracted (when rates go down)
• The EMI amount is reset (increased in case rates go up & reduced in case rates come down)
As a practice, the term of the loan is extended since the customer might have given post-date cheques and it would be difficult to replace them on every rate change. However, in case of under construction properties, the Pre-EMI amount is increased by default.
You can choose any of the above options according to your convenience. The default option is to change the EMI to match the balance tenure of a loan.
What is proactive downward repricing?
The pricing increase happens only in the scenario of an increase in the Cost of Funds. Pro-active repricing policy is being put in place as a proactive measure to ensure that there is no inordinate increase in your loan pricing against new acquisitions and there is always parity for your loan.
Does Bajaj Finance proactively do downward repricing?
As a goodwill gesture and to maintain transparency with our valued existing customers, Bajaj Finserv ensures, through our pro-active downward re-pricing strategy, that none of our existing customers are more than 100 bps over and above the last 3 months average sourcing rate. If a customer is higher than 100 bps from our last 3 months average sourcing rate, we carry out downward re-pricing of the rate of interest for all such customers to bring them to max 100 bps above the last 3 months average sourcing rate. This is a bi-annual exercise. This is yet another Industry first for any NBFC in the country.
What is Property Dossier?
Property Dossier is another industry-first, value-added service offered to mortgage customers of Bajaj Finserv. It is a customized report that guides the customer through all legal and technical aspects of owning a property in a simple and crisp manner. It also covers general property knowledge tips as well as all macro factors like property index of the city, important property tips, etc.
What are the types of properties for which I can avail a Loan Against Property?
You can avail a Loan Against Property for the following:
• Self-Occupied Residential
• Rented Residential / Commercial
• Vacant Residential / Commercial
• Shared Property
You can not avail a Loan Against Property for the following:
• Plot
• Property outside city/municipality limit
• Property with tenants for more than 5 years (with no renewed rent agreement)
• Property with structural flaws that requires substantial repairs
• Property constructed on agricultural land/farm land
• Illegal properties
• Property already mortgaged with other banks
• Residential property used for commercial purposes without approval from competent authority
• Under construction property except NRP transaction
• Industrial property
• Schools or hostels
• Hotel
What is the TAT(Turn Around Time) for Foreclosure Statement?
The TAT for issuance foreclosure statement is typically 12 working days.
What to do when your Complaint/Service Request is not resolved within 30 days?
For such matters you can escalate to the concerned person mentioned below:
| Product | Contact Person | Mobile Number | Email Id |
|---|---|---|---|
| Home Loan (North West) | Jaspreet Chadha | 9168360494 | jaspreet.chadha@bajajfinserv.in |
| Home Loan (South East) | Francis Jobai | 9962111775 | francis.jobai@bajajfinserv.in |
| Rural Loan | Kuldeep Lowry | 7722006833 | kuldeep.lowry@bajajfinserv.in |
| Loan Against Property | Pankaj Gupta | 7757001144 | pankaj.gupta@bajajfinserv.in |
| Lease Rental Discounting | Vipin Arora | 9765494858 | vipin.arora@bajajfinserv.in |
| Developer Finance | Dushyant Poddar | 9920090440 | dushyant.poddar@bajajfinserv.in |
| Professional Loans | Nirav Kapadia | 9642722000 | nirav.kapadia@bajajfinserv.in |
