Learn more about Karnataka Bank FASTag customer care. This article provides a simple guide to Karnataka Bank FASTag contact numbers, email support, and operating hours.
Karnataka Bank FASTag Customer Care
Karnataka Bank FASTag, an integral part of modern travel, revolutionises the way we pay tolls on India’s highways.
Whether you are a seasoned road warrior or an occasional traveller, having a Karnataka Bank FASTag ensures swift passage through toll plazas, eliminating the need for cash transactions.
In this comprehensive article, we will delve into the essential details about Karnataka Bank FASTag customer care, including contact numbers, email support, and operational hours.
Now, recharging the Karnataka Bank FASTag is easier than ever with the Bajaj Finserv BBPS Platform. The Bajaj Finserv BBPS Platform simplifies Karnataka Bank FASTag recharge process and offers several advantages. Some prominent advantages are:
- Enhanced security: The BBPS platform ensures encrypted and secure payment gateways, safeguarding your sensitive information during the process.
- Instant receipts: With BBPS, you receive instant payment confirmation and digital receipts, helping you keep track of your payments effortlessly.
- Multiple payment options: The BBPS platform offers a choice of payment options including net banking, credit/debit cards, and UPI.
Karnataka Bank FASTag customer care numbers
If you have any queries, concerns, or need assistance related to your Karnataka Bank FASTag, you can reach out to the customer care team.
Here are the contact numbers:
Karnataka Bank FASTag customer care: Dial 1800 425 1444 from any network. Experienced agents are available to assist you with balance checks, transaction details, recharges, and more.
Karnataka Bank FASTag email Support
In addition to phone support, Karnataka Bank provides email support for FASTag-related inquiries.
If you prefer written communication, you can drop an email to: info@ktkbank.com.
Feel free to reach out with any questions or concerns, and the customer care team will promptly address your queries.
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Operating hours of Karnataka Bank FASTag customer care
The Karnataka Bank Bank FASTag customer care executives are available Monday – Saturday, from 9.00 A.M. to 6.00 P.M.
You can contact the executives through the helpline number or email during these hours to get a prompt response.
Information on availability during holidays or special occasions
Karnataka Bank FASTag customer care remains operational even during holidays and special occasions.
Whether it is a festival, national holiday, or any other significant event, you can rely on their support.
So, whether you are planning a road trip during Diwali or travelling on New Year’s Eve, rest assured that Karnataka Bank’s customer care team is there to assist you.
Recharge and Pay Bills
Frequently asked questions
If you encounter any issues with your Karnataka Bank FASTag, you can raise a complaint by calling the Karnataka Bank FASTag customer care at 1800 425 1444. They will assist you in resolving the problem.
If you need a refund for an incorrect FASTag transaction, the new AI-enabled FASTag management system will automatically detect wrong transactions and generate refunds within 3-7 days.
Karnataka Bank Payments Bank charges a one-time fee of Rs. 100 (inclusive of GST) for FASTag. Additionally, there is a refundable security deposit based on your vehicle type. You can find detailed fees and charges on the Karnataka Bank Payments Bank website.
If your Karnataka Bank FASTag is lost or damaged, call the Customer Care at 1800 425 1444 for a replacement. The new tag issued will be linked to your old tag account, and the relevant balance amount will be transferred to the new tag.
- Check balance: Ensure sufficient balance in your FASTag account.
- Inspect FASTag: Verify if it is properly affixed and functional.
- Contact customer care: Reach out to 1800 425 1444 for assistance.
Violating FASTag rules or misuse can result in penalties, including fines imposed by the authorities. It is essential to adhere to the guidelines to avoid any penalties.
