How to Change Mobile Number in Post Office Account?

Updating your mobile number in a Post Office account is essential for accessing modern banking conveniences, such as real-time notifications, online transactions, and OTP-based verifications. With an updated mobile number, account holders can manage their Post Office savings, Recurring Deposit (RD), or other accounts more efficiently. The process is straightforward and ensures seamless communication between the account holder and the Post Office.

• Updating your mobile number in a Post Office account ensures access to services like SMS alerts, OTP verifications, and online banking features.
• The process requires submitting a request at the nearest Post Office along with valid ID proof.
• Account holders can manage savings, RD, and other accounts more effectively with updated contact details.
• Timely updates enhance security and communication, preventing disruptions in account operations.

Changing your mobile number in a Post Office account online is a convenient process that ensures continued access to various banking features. Here are the steps to update your mobile number:

1. Log in to internet banking: Visit the official Post Office internet banking portal and log in using your credentials (username and password).
2. Navigate to profile settings: Once logged in, go to the ‘Profile’ or ‘Account Settings’ section in the dashboard.
3. Select ‘Update Mobile Number’ Option: Look for the option to update or change your registered mobile number in the profile settings menu.
4. Enter new mobile number: Input the new mobile number you want to associate with your Post Office account.
5. Verify mobile number: Re-enter the new mobile number to confirm and ensure accuracy before proceeding.
6. Request OTP: Click on the ‘Request OTP’ button to receive a One-Time Password on your newly entered mobile number.
7. Enter OTP: Check your SMS inbox for the OTP and enter it in the designated field on the portal.
8. Submit the request: After verifying the OTP, click on the ‘Submit’ or ‘Confirm’ button to proceed with updating the mobile number.
9. Receive confirmation message: A confirmation message or email will be sent to both your old and new mobile numbers, acknowledging the update.
10. Log out securely: After completing the process, log out from your internet banking account for security reasons.
11. Wait for activation: The new mobile number will usually be activated within a few hours or up to 24 hours.
12. Test the update: Once the new number is updated, check by attempting to receive an OTP for a transaction or login.
13. Contact customer support if needed: If there are delays or issues during the update process, contact the Post Office customer support for assistance.

Registering your mobile number in a Post Office account is crucial for receiving SMS alerts, OTPs, and accessing online services. Follow these steps to register your mobile number:

1. Visit the nearest post office: Go to your nearest Post Office branch with your account details and identity proof.
2. Obtain the request form: Request the Mobile Number Registration/Updation form from the Post Office.
3. Fill out the form: Provide the required details, including your name, account number, and the mobile number you wish to register.
4. Attach ID proof: Submit a photocopy of valid identity proof, such as an Aadhaar card or PAN card, along with the filled form.
5. Submit the form: Hand over the completed form and documents to the Post Office official at the counter.
6. Verification process: The official will verify the details and process your request.
7. Confirmation SMS: Once the mobile number is registered, you will receive a confirmation SMS on the registered mobile number.
8. Wait for activation: The mobile number will be linked to your Post Office account within 24-48 hours.

Read More: How to Login in EPFO

Registering or updating your mobile number in a Post Office account is an essential step towards seamless banking and enhanced security. With your mobile number linked, you gain access to crucial notifications, OTPs for transactions, and online services, ensuring a more efficient account management experience. Whether through online platforms or by visiting the nearest Post Office, the process is straightforward and designed for user convenience. Staying connected through an updated mobile number not only keeps you informed about account activities but also adds a layer of security to prevent unauthorised access.
 

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