CPP Group India

CPP Group India - Refrigerator Extended Warranty + plan with membership fee starting at Rs. 1,190

Key features and benefits

  • Extended warranty benefit

    Extended warranty benefit

    Extend the warranty period of your refrigerator by 12 months after the manufacturer’s warranty expires. Get coverage for repair and replacement costs.

  • Up to Rs. 1.5 lakh coverage, starting at Rs. 1,190

    Up to Rs. 1.5 lakh coverage, starting at Rs. 1,190

    Get coverage of up to Rs. 1.5 lakh for extended warranty of up to one year. Get this at an annual membership fee starting at Rs. 1,190.

  •  400+ services centres

    400+ services centres

    Repair your refrigerator at any of the 400+ nationwide partner service centres.

  •  Multilingual assistance helpline

    Multilingual assistance helpline

    Get policy-related assistance in multiple Indian languages. Call the toll-free number 1860-258-3030.

  •  Single-call card blocking facility

    Single-call card blocking facility

    This additional feature enables you to block all your lost credit or debit cards by a single call. The 24-hour toll-free helpline number is 1800-419-4000.

Eligibility criteria and documents required

You need to fulfil the following eligibility criteria to buy the Refrigerator Extended Warranty+ plan. If you meet all the criteria, we will need a few details to complete your application process.

Eligibility criteria

  • You need to buy the plan within 4 years of buying the refrigerator
  • The manufacturer's warranty should expire at the time of purchase

Documents required

No documents needed to purchase the plan. Just share the following details:

  • Name
  • Address
  • Email address
  • Mobile number
  • Refrigerator manufacturer’s name
  • Price as per the invoice
  • Date of purchase

A step-by-step guide to buy this plan

  •  Step 1

    Step 1

    Click on ‘Buy Now’ button on this page.

  •  Step 2

    Step 2

    Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.

  •  Step 3

    Step 3

    Enter the One Time Password (OTP) received on your registered mobile number for verification.

  •  Step 4

    Step 4

    If your mobile number is present in our records, pre-filled details will appear on the form. You need to review the details.

  •  Step 5

    Step 5

    In case you are a new customer, buying the plan, you will need to fill in the application form. The details required are name, address, email address, and phone number.

  •  Step 6

    Step 6

    After reviewing the filled-out details, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards, and wallet.

  •  Step 7

    Step 7

    After the payment is successful, you can download the plan receipt instantly.

    Download the plan document from ‘My Account’ after 5 to 7 working days from the purchase date.

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Plan details

Here is a quick look at the plan details of the CPP Refrigerator Extended Warranty+ plan:

Sum insured (in Rs.)

Membership details (in Rs.)

Warranty term

Up to 10,000


One year from date of subscription



One year from date of subscription



One year from date of subscription



One year from date of subscription



One year from date of subscription



One year from date of subscription

70,001-1 lakh


One year from date of subscription

1 lakh-1.5 lakh


One year from date of subscription

Key inclusions and exclusions

Here is a quick look at the key inclusions and exclusions under the Refrigerator Extended Warranty+ plan:

  • Key inclusions
  • Key exclusions
Key inclusions Description
Extended warranty 12 months after the expiry of the manufacturer’s warranty
Repairs and replacement Costs covered up to the invoice value
Multi-lingual assistance Call on 1860-258-3030 between Monday and Sunday from 11 am to 9 pm. Get plan-related assistance in multiple Indian languages
Key exclusions Description
Manufacturer guarantee Loss or damage, which is part of manufacturer warranty
Improper use Loss or damage to the appliance if it not used as per the manufacturer’s recommendation
Regular use Loss or damage arising out of normal wear and tear

How to claim

You can contact the service provider (CPP Group India) to claim the benefits of Refrigerator Extended Warranty+ plan by email or phone:

  • Service provider’s email address

    Service provider’s email address

    Write to the insurer at feedback@cppindia.com and share your policy document. You must contact CPP within 7 days of the breakdown.

  • Service provider’s toll-free number

    Service provider’s toll-free number

    You can also call on the toll-free helpline number 1860-258-3030 and claim the benefits.

  • Schedule a visit from service partner

    Schedule a visit from service partner

    CPP will generate a claim number and schedule a visit from the authorised service partner for inspecting the damaged appliance.
    After the inspection, you will get the estimated repair time.
    In case of a total loss of the appliance, insurer will receive an intimation. Following which, the insurer will settle the claim accordingly.

  • Documents required to claim

    Documents required to claim

    To claim the benefits of this Pocket Subscription plan, you need to present the following documents:

    1. Manufacturer’s invoice and payment receipts
    2. Replacement or repair summary
    3. All supporting documents of the product
    4. All receipts corresponding to the purchase
    5. Self-attested copies of ID proof
    6. For cashless claims, photo ID and appliance photo
    7. Bank details

  • Contact Bajaj Finance Ltd.

    Contact Bajaj Finance Ltd.

    In case you have any queries related to coverage, exclusions, or product, please write to us at wecare@bajajfinserv.in.

Frequently asked questions

How is the Refrigerator Extended Warranty+ plan beneficial?

The Refrigerator Extended Warranty+ is an extended warranty plan that covers the repair and replacement cost of your refrigerator after the manufacturer’s warranty expires. It helps you stay financially secure in case of any damage to the appliance post the manufacturer’s warranty period. It also offers you an additional feature of blocking your card at a single call.

What are the eligibility criteria to buy this plan?

Any Indian national above 18 years of age can buy this plan. The manufacturer's warranty should have expired at the time of purchase.

What is the membership fee for the CPP Refrigerator Extended Warranty+ plan?

The plan is available at a membership starting at Rs. 1,190 and goes up to membership fee of Rs. 6,365. The plan provides coverage of up to Rs. 1.5 lakh.

What are the customer care details for CPP Refrigerator Extended Warranty+ plan?

You can call on 1860-258-3030 or write an email at feedback@cppindia.com.

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Bajaj Finance Ltd. (BFL) is merely a distributor of third-party products from Assistance Services providers such as CPP Assistance Services Pvt Ltd, Bajaj Finserv Health Ltd. (BFHL), AWP Assistance India Pvt. Ltd. (Allianz), Doc Online Health India Pvt Ltd. etc. Issuance of the product is at sole discretion of Assistance Company or Services provider. The product and services or benefits assured under the product shall be governed by respective partner’s product T&Cs and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance, and any claims post sale. Your purchase of an assistance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any product. For more details on terms and conditions, inclusions and exclusions please read the product sales brochure carefully before purchase or subscription. All product information such as membership fees, benefits, exclusions, value-added services, etc. are authentic and solely based on the information received from the respective value-added service provider or Assistance company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.