How to Register and Login on the GST Portal in India: A Step-by-Step Guide

Step-by-step guide on GST portal registration, login, prerequisites, common issues, and services available after login.
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2 min read
06 September 2025

The Goods and Services Tax (GST) has transformed India’s taxation framework by making compliance simpler for businesses nationwide. Logging into the GST portal is an essential step for taxpayers to access services such as registration, return filing, and tax payment. This guide explains the step-by-step process to log in to the GST portal and highlights the key features available once you successfully access your account.

What is the GST portal?

The GST portal is the official online platform for managing GST compliance in India. It serves as a centralised system where taxpayers can perform all GST-related tasks, including:

The portal is designed to offer a smooth and user-friendly experience, making it easier for taxpayers to follow GST regulations. By logging in, businesses and individuals can access a wide range of GST services and information in one place.

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Who needs to login to the GST portal?

The GST portal is used by different types of taxpayers and professionals for compliance and related services:

  1. Businesses
    All entities registered under GST, including sole proprietorships, partnerships, LLPs, and companies, must log in to file returns, make payments, and manage compliance.
  2. Freelancers and self-employed individuals
    Professionals or service providers who cross the GST threshold need to register and log in to meet their GST obligations.
  3. Tax professionals
    Chartered Accountants, Tax Consultants, and GST Practitioners log in to the portal to assist clients with return filing, payments, and compliance activities.

Logging in is required to:

  • File GST returns (such as GSTR-1, GSTR-3B, GSTR-4)
  • View and download GST ledgers (cash, credit, and liability ledgers)
  • Reply to notices or orders from tax authorities
  • Apply for GST refunds
  • Generate e-way bills for goods movement

How to register on the GST portal

  • To register for GST online, visit the GST website and click on ‘New Registration’ listed under the ‘services’ tab.
  • Enter details such as personal profile type, business name, state, email ID, mobile number and then click on ‘Proceed’.
  • Use the one-time password (OTP) you get on your mobile and email ID to generate your temporary reference number (TRN).
  • Click on ‘New Registration’ again and use your TRN this time.
  • Edit your application, upload documents, enter details and submit your application via the ‘verification’ tab.

Use the GST application reference number that you get to check the status of your application in future.

Prerequisites for GST portal login

Before logging in to the GST portal, make sure you have the following:

  • GSTIN/Provisional ID/UIN: A valid 15-digit GSTIN, the Provisional ID received during registration, or a UIN for specialised agencies.
  • Login credentials: A valid username and password created during registration or updated after first login.
  • Registered email and mobile number: These must be linked to your GST account to receive OTPs, alerts, and important notifications.
  • Internet and browser access: A stable internet connection and a compatible browser (Google Chrome, Mozilla Firefox, or Microsoft Edge) are needed for smooth access to the portal.

GST login procedure for new users

If you are accessing the GST portal for the first time after receiving your registration details, follow these steps:

  1. Go to the official GST portal at www.gst.gov.in.
  2. Click the “Login” button at the top-right corner of the homepage.
  3. On the login page, select the “First Time Login” option.
  4. Enter your Provisional ID/ GSTIN/ UIN along with the password sent to your registered email.
  5. Type the captcha code shown on the screen and click “Login.”
  6. You will be asked to create a new username and password. Choose a unique username and a secure password as per the given guidelines.
  7. Re-enter the new password to confirm, then click “Submit.”
  8. Once your new credentials are set, you will be redirected to the GST portal dashboard.

GST login procedure for existing/registered users

If you have already set up your permanent login credentials, follow these steps to access the GST portal:

  1. Open the official GST portal (www.gst.gov.in) in your web browser.
  2. Click the “Login” button at the top-right corner of the homepage.
  3. Enter your registered username and password on the login page.
  4. Type the captcha code shown on the screen.
  5. Click “Login” to proceed.
  6. Once logged in, you will be redirected to your GST dashboard, where all services and features are available.

Troubleshooting GST Login Issues

Even after following the correct process, users may sometimes face difficulties logging into the GST portal. Below are some common issues and their solutions:

  • Forgotten username or password: Use the “Forgot Username” or “Forgot Password” link on the login page and reset your credentials through your registered email ID or mobile number.
  • Account locked: Entering incorrect details repeatedly may lock your account for security reasons. Wait around 30 minutes before trying again. If the problem continues, contact the GST helpdesk.
  • CAPTCHA not loading: Refresh the page or clear your browser cache. Also, ensure your internet connection is stable and your browser is updated.
  • DSC (Digital Signature Certificate) not detected: Check whether the DSC token is properly connected and installed. Make sure the required drivers and software are also in place.

For any other login-related issues, you can:

  • Call the GST helpdesk on the toll-free number 1800-1200-232
  • Email helpdesk@gst.gov.in
  • Raise a ticket through the GST portal’s grievance redressal system

Services offered after login at GST portal

  1. Registration services: Apply for GST registration, amend or cancel registration details.
  2. Return filing: File GST returns, including GSTR-1, GSTR-3B, GSTR-4, and others.
  3. Payment services: Make GST payments, view payment history, and generate challans.
  4. Refund services: Apply for GST refunds, track refund status, and view refund history.
  5. Ledger services: Access electronic cash and credit ledger, view liabilities, and avail input tax credit.
  6. Dashboard: View summary of tax liabilities, compliance status, and notifications.
  7. Profile settings: Update contact details, authorized signatories, and other profile information.

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Frequently asked questions

How to get GST login ID and password?

To get GST login ID and password, you need to register on the GST portal with your GSTIN and other details. You will receive a provisional ID and password to log in for the first time. You can then create your username and password for future logins. If you forget your username or password, you can retrieve them by clicking on the “Forgot username” or “Forgot password” link on the login page and following the steps.

How to get GST login details?

To get GST login details, you need to have an account on the GST portal. Create an account by registering on the portal with your GSTIN and other details. You will receive a provisional ID and password to log in for the first time. Generate your username and password for future logins. If you forget your username or password, you can retrieve them by clicking on the “Forgot username” or “Forgot password” link on the login page and following the steps.

How to log in to the GST portal with Temporary Reference Number (TRN) number?

To log in to the GST portal with TRN number, you need to follow these steps:

Step 1: Visit the GST portal and click on services > registration > New registration.

Step 2: Click on the Temporary Reference Number (TRN) option and enter the TRN received.

Step 3: Enter the OTP sent to your registered email and mobile number and click on Proceed.

Step 4: You will see the status of your application and can edit or submit it.

What to do if the GST portal login is locked?

If your GST portal login is locked, contact the GST helpdesk for assistance. They will guide you through the account recovery process, ensuring a swift resolution to unlock your account and resume normal access to the Goods and Services Tax portal.

How to login to the GST portal with SCN number?

To log in to the GST portal with your SCN number, visit the official GST website, enter your SCN, and provide the necessary details. Follow the prompts to complete the authentication process, granting you access to the Goods and Services Tax portal with your secure communication network (SCN) credentials.

Why is my GST portal login not working?

If your GST portal login is not working, check your credentials for accuracy. Verify your username, password, and ensure your internet connection is stable. If issues persist, reach out to the GST helpdesk for technical support, providing relevant details to facilitate a quick resolution to your login concerns.

How to login to the GST portal with ARN?

Visit the GST portal, click on the "Login" button, select "ARN-based registration," enter the ARN (Application Reference Number), and provide the OTP sent to your registered mobile number and email to access your account.

Can multiple users log in using the same GSTIN on the portal?

Yes, multiple users can log in using the same GSTIN on the portal by creating different user accounts with unique login credentials and access rights.

How can I login to the GST portal?

Visit the GST portal, click on the "Login" button, enter your username and password, and provide the OTP sent to your registered mobile number and email to access your account.

What to do if GST login is locked?

If your GST login is locked due to multiple unsuccessful attempts, you need to reset your password to regain access. Visit the GST portal, click on the 'Forgot Password' option, and follow the instructions to create a new password. You will be required to enter your GSTIN/username, provide the registered email ID or mobile number, and submit an OTP for verification. After successfully resetting your password, you can log back into the GST portal using the new credentials.

Who can log in to the GST portal?

The GST portal is accessible to a variety of taxpayers, including those registered under GST, businesses migrating from the previous tax system, and casual taxable persons. Users must first complete the registration process to create a GST account. Migrated taxpayers need to log in with their provisional ID and password initially provided by the tax department. Once the login credentials are set up, registered taxpayers can access various services on the portal such as return filing, registration updates, and communication with tax authorities.

How many attempts for GST portal login?

The GST portal allows up to five consecutive unsuccessful login attempts before your account gets temporarily locked. If this happens, you will need to reset your password to restore access. To prevent such issues, ensure that you enter the correct credentials each time. If you forget your login details, use the 'Forgot Password' feature to recover your account. The portal’s security measures are designed to protect your account from unauthorized access.

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