ICICI Lombard General Insurance is one of India's leading general insurance companies, offering a range of comprehensive insurance solutions. Established as a collaboration between ICICI Bank Limited and Fairfax Financial Holdings Limited, the company provides services in health, motor, travel, home, and business insurance. ICICI Lombard is known for its customer-centric approach, catering to individual and corporate clients with customisable plans that meet varied needs.

ICICI Lombard General Insurance is also known for its seamless online services, making it easier for policyholders to manage policies, file claims, and access customer support. The company has a strong network of partner hospitals and garages, ensuring prompt and efficient claim settlement. It also places a strong emphasis on preventive healthcare, with features such as free health check-ups and wellness programs included in certain plans. With its diverse offerings, ICICI Lombard General Insurance has made a mark by delivering financial security and peace of mind to millions of customers.

ICICI Lombard General Insurance customer care

ICICI Lombard offers robust customer care support to ensure that policyholders receive quick assistance for any queries or concerns. The company provides multiple ways to contact its customer care team, such as phone, email, and an online chat system.

This accessibility helps customers resolve issues such as claim processing, policy renewal, or policy details in real time. Additionally, ICICI Lombard has a comprehensive FAQ section on their website, offering detailed information on a wide range of topics.

The customer care team is well-trained to handle various queries regarding different insurance products. Customers can also reach out through the ICICI Lombard mobile app, which allows for hassle-free interaction and faster responses.

ICICI Lombard General Insurance customer care number

Policyholders can easily contact ICICI Lombard General Insurance through their dedicated customer care number. The toll-free number is available 24/7 to help with claims, policy updates, renewals, and premium payments. This number is displayed prominently on the company’s official website, ensuring ease of access. The number is 1800 2666.

Additionally, ICICI Lombard provides specialised helpline numbers for specific products, such as motor and health insurance. For any urgent queries or emergencies, the customer care number is a reliable and efficient way to connect directly with the company’s support staff.

How can I check the maturity amount of my ICICI Lombard general insurance policy

To check the maturity amount of your ICICI Lombard general insurance policy, follow these steps:

• Log in to the ICICI Lombard official website or mobile app.

• Navigate to the ‘POLICY DETAILS’ section.

• Enter your policy number and required credentials.

• View the ‘MATURITY AMOUNT’ in the policy summary section.

Alternatively, you can call customer care or visit the nearest branch for assistance.

Steps to pay ICICI Lombard General Insurance premium

Paying your ICICI Lombard General Insurance premium is quick and convenient on Bajaj Finserv. Follow these steps:

1. Visit the Bajaj Finserv BBPS platform.

2. Open the ‘PAYMENTS’ menu from the navigation bar.

3. Select ‘ALL PAYMENTS’ and click on ‘INSURANCE/LIC’.

4. Choose ICICI Lombard General Insurance from the list of provides.

5. Enter your ICICI Lombard General Insurance policy number.

6. Verify the premium amount displayed.

7. Select your preferred payment method (credit card, debit card, UPI, Bajaj Pay, etc.).

8. Confirm the payment.

9. Once the payment is processed, you will receive a confirmation SMS or email from ICICI Lombard.

The BBPS platform ensures that your insurance premium payment is secure and instantly credited to your insurance account.

How to Register a ICICI Lombard General complaint online

To file a complaint regarding your ICICI Lombard General Insurance, follow these simple steps:

1. Visit the ICICI Lombard official website.

2. Log in to your account using your credentials.

3. Navigate to the ‘CUSTOMER SUPPORT’ section.

4. Select ‘REGISTER A COMPLAINT’.

5. Choose the type of complaint (claim issues, policy renewal, etc.).

6. Fill in the required details, including the policy number and description of the issue.

7. Submit the complaint form.

Once your complaint is submitted, you will receive a reference number, and the customer care team will resolve the issue within a specified time frame.

Conclusion

ICICI Lombard General Insurance stands as a top provider of insurance solutions in India, offering diverse policies tailored to meet individual and corporate needs.

The company’s commitment to customer service, coupled with easy-to-use digital platforms, makes managing insurance policies seamless for customers. With a focus on transparency and efficient claim settlements, ICICI Lombard continues to be a trusted name in the general insurance sector.