How to Fix Google Play Store if It Is Not Working?

Learn how to fix Google Play Store when it is not working on your Android device. Shop Android phones with Easy EMIs from Bajaj Finserv.
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3 min
26-June-25
The Google Play Store is your official place for downloading apps, games, movies, books, and more on your Android device. It is a secure and easy place to get the latest apps and updates, making your Android experience smooth and enjoyable. Android users may face issues where Google Play Store may freeze but this issue can be easily fixed.If you want to buy an Android device on Easy EMIs, you can do so with a pre-approved loan from Bajaj Finserv. Check your loan eligibility and keep shopping. Learn more about Android mobiles on Bajaj Mall or visit one of 1.5 lakh+ partner stores across 4,000+ cities. Shop on Easy EMIs from Bajaj Finserv, with repayment options from 3 months to 60 months. Enjoy benefits like zero down payment and free home delivery on select products.

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Common reasons why Google Play Store is not working

The Google Play Store is where you download and update apps on your Android phone, but sometimes it can stop working. This can happen for a few common reasons: a weak internet connection, outdated software, or problems with the app's cache and data. Other issues might include wrong date and time settings, not enough storage space, or problems with your Google account. Usually, these problems can be fixed with some simple troubleshooting steps, so you can get back to using your favourite apps quickly on your Android device.If you are planning on purchasing an Android device, always check the latest offers that are available before making your next purchase.

How to fix Google Play Store when it is not working on an Android device?

Here are some simple steps to fix the Google Play Store if it is not working on your Android device:


Check your internet connection: Make sure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that helps.

Restart your device: Sometimes, a quick restart can solve many issues. Turn your phone off and then back on again.

Clear cache and data: Go to‘Settings’, click on‘Apps’and select‘Google Play Store’, then click on‘Storage’. Tap‘Clear Cache’and then‘Clear Data’. This can help resolve many common issues.

Check date and time settings: Ensure your device has the correct date and time settings. Go to‘Settings’then click on‘System’, visit‘Date and Time’and enable‘Automatic date and time’.

Update Google Play Store: Make sure you have the latest version of the Play Store. Go to‘Settings’,select‘Apps’, click on‘Google Play Store’and check for updates.

Remove and Re-add Google account: Go to‘Settings’, select‘Accounts’and click on‘Google’. Remove your Google account and then add it back. This can refresh your account settings and fix issues.

Uninstall Play Store updates: Go to‘Settings’select‘Apps’click on‘Google Play Store’. Tap the three dots in the top right corner and select‘Uninstall updates’. This will revert the Play Store to its original version, which can sometimes fix problems.

Check storage space: Ensure you have enough storage space on your device. Go to‘Settings’, click on‘Storage’to check available space. If you are running low, try deleting some files or apps.

Disable VPN: If you are using a VPN, try disabling it. Sometimes, VPNs can interfere with the Play Store.

Factory Reset (Last resort): If none of the above steps work, you can try a factory reset. Go to‘Settings’, select‘System’, then go to‘Reset’ optionsand‘Erase all data’ (factory reset). This will erase all data on your device, so make sure to back up important information first.

How to fix Google Play Store if it is not working on custom ROM devices?

Here are some simple steps to fix the Google Play Store if it is not working on your custom ROM device:

Check internet connection: Make sure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that helps.

Clear cache and data: Go to‘Settings’,click on ‘Apps’, then select‘Google Play Store’and visit‘Storage’. Tapon ‘Clear Cache’and then‘Clear Data’. This can help resolve many common issues.

Check device certification: Custom ROMs might cause your device to be uncertified by Google. Download the‘Device ID’app from the Play Store to get your GSF (Google Service Framework) number. Go to the Google Device Registration page, enter your GSF number, and register your device.

Reinstall Google Apps (GApps): If you didn't install GApps correctly, the Play Store might not work. Reboot your device into recovery mode (like TWRP), wipe the necessary partitions, and reinstall the GApps package.

Update custom ROM: Ensure you are using the latest version of your custom ROM. Sometimes, updates include fixes for issues like this.

Disable VPN: If you are using a VPN, try disabling it. VPNs can sometimes interfere with the Play Store.

Remove and Re-add Google Account: Go to‘Settings’go to ‘Accounts’ select‘Google’. Remove your Google account and then add it back. This can refresh your account settings and fix issues.

Factory Reset (Last Resort): If none of the above steps work, you can try a factory reset. Go to‘Settings’, then‘System’,click on‘Reset options’, select‘Erase all data’ (factory reset). This will erase all data on your device, so make sure to back up important information first.

Advanced fixes for Google Play Store issues

Here are some advanced fixes for Google Play Store issues.

Clear cache and data for Google Play Services: Open your device settings and go to the apps section. Find ‘Google Play Services’ and select it. Then, go to the storage option and clear both the cache and data. This can help fix issues related to Google Play Services, which is essential for the Play Store to work properly.

Uninstall and reinstall Google Play Store updates: Open your device settings and go to the apps section. Find Google Play Store and select it. Tap the three dots in the top right corner and choose to uninstall updates. This will restore the Play Store to its original version. Restart your device and the Play Store should update itself to the latest version.

Check for system updates: Sometimes, updating your Android system can fix Play Store issues. Open your device settings, go to the system section, and check for system updates. If an update is available, download and install it.

Reset app preferences: Open your device settings and go to the apps section. Tap the three dots in the top right corner and select reset app preferences. This will reset all app preferences, including disabled apps and notifications, but it will not delete any app data.

Check device certification: Custom ROMs or modifications might cause your device to be uncertified by Google. Download the Device ID app from the Play Store to get your Google Service Framework (GSF) number. Go to the Google Device Registration page, enter your GSF number, and register your device.

Reinstall Google Apps (GApps): If you are using a custom ROM, you might need to reinstall Google Apps (GApps). Reboot your device into recovery mode, such as TWRP, wipe the necessary partitions, and reinstall the GApps package.

Disable VPN: If you are using a VPN, try disabling it. VPNs can sometimes interfere with the Play Store.

Factory reset (last resort): If none of the above steps work, you can try a factory reset. Open your device settings, go to the system section, and choose reset options. Select erase all data (factory reset). This will erase all data on your device, so make sure to back up important information first.

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Frequently asked questions

Why is Google Play Store not opening on my Android phone?
The Google Play Store might not open due to a poor internet connection, outdated software, or issues with the app's cache and data. Other reasons could include incorrect date and time settings, insufficient storage space, or problems with your Google account.

How do I fix Google Play Store stuck on "Waiting for Download"?
To fix this issue, try restarting your device, checking your internet connection, and ensuring you have enough storage space. Also, make sure your date and time settings are correct, update the Play Store, and clear the cache and data of both the Play Store and Download Manager.

What should I do if clearing cache and data does not fix the Play Store?
If clearing the cache and data does not work, try uninstalling and reinstalling Play Store updates, checking for system updates, resetting app preferences, or removing and re-adding your Google account. You can also check if your device is certified by Google.

Can I reinstall Google Play Store if it’s not working?
Yes, you can reinstall the Google Play Store. You can either uninstall updates to revert to the original version and let it update automatically, or you can disable and then re-enable the Play Store. If these steps do not work, you might need to perform a factory reset as a last resort.

Can I buy Android mobiles on EMI from Bajaj Finserv?
Yes, you can purchase Amdroid phones on Easy EMIs from Bajaj Finserv. If you are an existing user of the Bajaj Finserv Insta EMI Card:

1. Explore the range of smartphones on Bajaj Mall

2. Choose the preferred model and visit a Bajaj Finserv partner store to check it out in person

3. Use your Insta EMI Card and avail of Easy EMIs for affordable monthly payments

If you do not have it, check your eligibility for a Bajaj Finserv Insta EMI Card and take the first step towards enjoying the affordability and convenience of Easy EMIs.

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