Meghalaya Power Distribution Corporation Limited (MEPDCL) is the state-run organisation responsible for the distribution of electricity throughout the state of Meghalaya. MEPDCL operates in both urban and rural areas, ensuring that electricity reaches households, businesses, and government institutions. The board serves various regions, including major cities like Shillong, Jowai, and Tura, along with smaller towns and villages across the state.

With the use of the consumer number, you can pay monthly electricity bill on Bajaj Finserv with ease. Bajaj Pay - the BBPS platform on Bajaj Finserv ensures a secure and hassle-free experience.

What is a MEPDCL consumer number

The MEPDCL consumer number is a unique 11-digit code assigned to every electricity customer. It acts as an identifier for the company to monitor electricity consumption and process payments. The consumer number is located on your monthly electricity bill and is essential for bill payments, raising complaints, and service queries.

You will need this number to make payments online or offline, including services through platforms like Bajaj Finserv. Ensuring that your consumer number is correct and handy makes the billing process smoother, allowing you to avoid delays or complications.

Why do you need your consumer number

Your consumer number is the key to managing all your electricity-related activities with MEPDCL. It links your electricity usage, billing information, and payment history to your account, allowing the corporation to track your energy consumption. Each time you pay your electricity bill, you must use your consumer number to ensure the payment is processed accurately.

Additionally, the consumer number helps you access customer services, whether you are reporting a power outage, checking your electricity usage, or inquiring about your billing cycle. Without it, resolving billing disputes or service interruptions becomes challenging. For online payments, including using services like Bajaj Finserv, the consumer number is crucial to ensuring your payment is linked to the correct account.

Step-by-step guide to finding your consumer number

Finding your MEPDCL consumer number is straightforward. It can be found on several documents related to your electricity account. Below is a step-by-step guide to locating it:

• Check your electricity bill: The consumer number is printed at the top section of your MEPDCL bill. Look under the section labelled ‘CONSUMER NUMBER’.
• Review past payment receipts: If you have made a payment in the past, your consumer number will be printed on your payment receipt.
• Visit the MEPDCL website: Log in to your account on the MEPDCL online portal using your registered email or phone number. Your consumer number will be displayed on your account dashboard.
• Contact customer care: If you cannot find your bill or access the website, you can contact MEPDCL customer support. Provide your registered phone number or email address to retrieve the consumer number.

These methods will help you quickly find your consumer number for bill payments and service requests.

Alternative methods to retrieve your consumer number

If the standard methods do not work, there are alternative ways to retrieve your MEPDCL consumer number:

• Mobile app: Download the MEPDCL mobile app, log in with your registered phone number, and find your consumer number in the account details section.
• Bajaj Finserv platform: If you have made bill payments through the Bajaj Finserv portal, log in and check your transaction history to find your consumer number.
• Electricity office visit: Visit your nearest MEPDCL office with a valid ID, and the staff will help you retrieve your consumer number.

MEPDCL has partnered with Bajaj Finserv to offer customers a seamless experience in managing their electricity bills. Through this collaboration, consumers can easily pay their bills, download receipts, and track payment history. Bajaj Finserv provides a wide range of payment options. These include debit cards, credit cards, Bajaj Pay UPI, and internet banking. This makes the electricity bill payment process fast and convenient. Consumers can also schedule payments or set up automatic payments. This ensures they never miss a due date. The partnership simplifies the experience by offering multiple methods and platforms for quick and secure payments.

Steps to pay MEPDCL electricity bill using consumer number on Bajaj Finserv website

Here are the steps to pay electricity bill using consumer number:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ELECTRICITY BILL PAYMENT’ under the ‘PAYMENTS’ section drop-down and click on ‘PAY NOW’

3. Select ‘MEPDCL’ as your electricity provider from the drop-down

4. Enter consumer number and click on ‘FETCH YOUR BILL’

5. On the next page verify the bill details and amount

6. Click on ‘PROCEED TO PAY’ to initiate payment process

7. Choose from the available payment options: net banking, credit/debit cards, Bajaj Pay UPI, or Bajaj Pay Wallet

Fees and charges

A convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.

Note: For failed transactions, the total amount, including charges except taxes, is reversed.