Easily change your mobile number in CSPDCL bill online via Bajaj Finserv and pay your electricity bill seamlessly using cards, UPI, or wallet services. Know more about the process in the article.

Step-by-Step Guide to Update Mobile Number in CSPDCL Electricity Bill

  • The Chhattisgarh State Power Distribution Company Limited (CSPDCL) manages electricity distribution across Chhattisgarh, delivering reliable power to urban and rural areas alike. Established to enhance electricity services, CSPDCL focuses on efficient energy distribution and superior customer support. It provides an extensive range of services, including bill generation, collection, and customer complaint management. With a strong commitment to expanding its network, CSPDCL strives to ensure seamless power supply across the state. Consumers can access online services for bill payments and account management, significantly improving customer convenience. CSPDCL continues to focus on expanding its digital presence, offering multiple online payment options and self-service portals for easy access to services.

    For customers looking to pay their CSPDCL electricity bills online, Bajaj Finserv offers a variety of payment methods. Through the Bajaj Finserv platform, users can choose from convenient options like Bajaj Pay, UPI, debit/credit cards, net banking, and digital wallets. These multiple payment methods ensure that customers can settle their electricity bills without any hassle, offering flexibility to choose a method that suits them best. With Bajaj Finserv, payments are quick and secure, reducing the risk of missed or delayed payments.

    How to update mobile number in CSPDCL electricity bill

    1. Visit the official CSPDCL website and log in to your account.

    2. Navigate to the ‘PROFILE’ section in the dashboard.

    3. Select the ‘UPDATE MOBILE NUMBER’ option.

    4. Enter your new mobile number and verify it via the OTP received.

    5. Confirm the changes and ensure your number is updated.

    Why update mobile number in your CSPDCL electricity bill

    Updating your mobile number on the CSPDCL bill ensures timely communication. When the correct number is registered, you receive important notifications such as payment reminders, service updates, and account alerts. This communication helps users stay informed about due dates and reduces the risk of late payments. Furthermore, updating the mobile number allows for enhanced security, as users receive verification OTPs, ensuring a secure billing process. An updated mobile number also allows customers to access digital services more conveniently, including online bill payments and service support. This simple update ensures that CSPDCL consumers stay connected with the services they rely on.

    Different ways to change your mobile number in CSPDCL electricity bill

    Customers can update their mobile number in their CSPDCL bill through both online and offline methods.

    Online:

    1. Access the CSPDCL website and log in to your account.

    2. Navigate to the ‘PROFILE’ section and select ‘UPDATE MOBILE NUMBER.’

    3. Enter your new number, confirm via OTP, and save the changes.

    Offline:

    1. Visit a CSPDCL office or authorised customer service centre.

    2. Fill out a request form for a mobile number update.

    3. Submit the form along with valid ID proof, and the staff will assist with the update.

    Pay the CSPDCL electricity bill online on the Bajaj Finserv website

    Here is how you can pay your CSPDCL electricity bill online through Bajaj Finserv:

    1. Visit the Bajaj Finserv website.

    2. Go to 'ELECTRICITY BILL PAYMENT' under the 'PAYMENTS' section.

    3. Click on ‘PAY NOW’ and select CSPDCL from the list of electricity boards.

    4. Enter your 'CUSTOMER ID' and click on ‘FETCH BILL’.

    5. Choose a payment method from options such as credit card, debit card, UPI, e-wallet, or net banking.

    6. Enter the required payment details and verify the information you provided.

    7. Click on ‘PAY NOW’ to complete the transaction.

    Pay CSPDCL electricity bill online on Bajaj Finserv app

    Here is how you can pay your CSPDCL electricity bill online through Bajaj Finserv app:

    1. Download the Bajaj Finserv app and log in using your credentials.

    2. Go to 'ELECTRICITY BILL PAYMENT' under the 'BILLS ANE RECHARGES' section.

    3. Click on ‘PAY NOW’ and select CSPDCL from the list of electricity boards.

    4. Enter your 'CUSTOMER ID' and click on ‘FETCH BILL’.

    5. Choose a payment method from options such as credit card, debit card, UPI, e-wallet, or net banking.

    6. Enter the required payment details and verify the information you provided.

    7. Click on ‘PAY NOW’ to complete the transaction.

    Fees and charges

    A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

    Note: For failed transactions, the total amount including charges except taxes are reversed.

    Conclusion

    Updating your mobile number in the CSPDCL electricity bill system is essential for a smooth customer experience. With updated contact details, customers remain informed about due dates, service updates, and other essential notifications. CSPDCL Electricity provides multiple ways to manage account information conveniently, both online and offline, ensuring their services remain customer-friendly and efficient.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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Frequently asked questions

What information do I need to change my mobile number in the CSPDCL electricity bill?
To change your mobile number, you need your service number, existing registered mobile number, and ID proof.

What should I do if I face issues while changing my mobile number?
If issues arise, contact CSPDCL customer support via their helpline or visit your nearest office for assistance.

How long does it take for the mobile number change to reflect on my CSPDCL bill?
Typically, changes are updated within 24 hours for online requests and 2-3 business days for offline requests.

Is there any fee for updating the mobile number on CSPDCL?
Generally, no fee is charged for updating the mobile number. However, confirm with CSPDCL for any specific service fees.

Where can I pay my CSPDCL electricity bill online?
You can pay online on the CSPDCL website or platforms like Bajaj Finserv at www.bajajfinserv.in.

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