How to Apply for a Personal Loan Using the Mobile App

How to Apply for a Personal Loan Using the Mobile App

The Bajaj Finance mobile app takes a Personal Loan application in 7 steps, from a one-time password (OTP) login to know your customer (KYC) checks. Afterwards, it runs the loan too.

Rs. 40,000 - Rs. 75 lakh

You may be eligible for a pre-approved offer

Enter mobile and OTP | Check offer | No branch visit needed

 
 

In summary

Applying through the mobile app takes 7 steps: install, log in, open Personal Loan, enter details, choose amount and tenure, complete KYC and submit. Most delays come from mismatched names, blurred document photos or a bank account that is not in your name, so check these before you start. After disbursal, the same app shows your repayment schedule, statements and part-prepayment options.


  • Log in with your mobile number and an OTP. 
  • Check the equated monthly instalment (EMI) before you submit. 
  • Use your own salary account for disbursal. 
  • Install the app only from the official store. 

Prefer to apply on the website? Check your loan offer with your phone number and a one-time password (OTP) → apply online → receive funds within 24 hours* of approval.

What are the 7 steps in the app?

Each step in the mobile app collects one part of what the lender needs to assess you. Knowing why each is asked makes it simpler to get right first time:

  1. Download the app: Install the Bajaj Finance app from Google Play or the App Store. Make sure the developer listed on the store is Bajaj Finance before installing. 
  2. Log in with an OTP: Enter your mobile number and the one-time password sent to it. Use the number linked to your Aadhaar, as later checks in the mobile app rely on it. 
  3. Open the Personal Loan section: Go to Loans, then Personal Loan, then Apply. Any pre-assigned offer appears here. 
  4. Enter your details: Fill in personal, employment and income details. Use your net monthly salary from your latest slip. 
  5. Shape the offer: Choose the amount, tenure and variant, and watch the EMI change as you move the slider. 
  6. Complete KYC and bank verification: Confirm your identity and the bank account your money and EMIs will use. 
  7. Submit: A loan specialist contacts you about the next steps and any documents needed. 

The mobile app may differ slightly for existing customers with a pre-assigned offer, who can skip some of these steps.

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What do you need before you start?

The mobile app moves without pauses when everything is at hand. Keep these ready on the phone you will use:

  • Permanent Account Number (PAN) and Aadhaar: Your PAN and Aadhaar confirm your identity and pull your credit report. 
  • Mobile linked to Aadhaar: Needed for OTPs and e-KYC in the mobile app. 
  • Salary account details: Account number and IFSC of the account your salary reaches. 
  • Latest salary slip: For your net monthly income and employer details. 
  • Clear document scans: In case verification asks for them, taken in good light with every corner visible. 
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What can slow an app application?

Most hold-ups in the mobile app come from small mismatches that send an application for manual review:

  • Name spelt differently on PAN and your KYC document: Use the PAN spelling throughout, and fix the record at source if the difference is real. 
  • Bank account not in your name: The money and the auto-debit must use an account you own. 
  • Blurred or cropped document photo: Retake it in good light, flat on a table, with all 4 corners visible. 
  • Gross salary entered instead of net: The lender compares your entry with bank credits, and a big gap raises questions. 

Fixing these before you start does more for speed than anything else in the mobile app.


Mitali's application

Mitali is 30, a salaried steel plant safety officer in Rourkela, drawing Rs. 52,000 a month; 731 is her CIBIL score. She used the mobile app to apply for Rs. 95,000 for her sister's engagement, at an illustrative 16% per annum, and tried 2 tenures on the EMI screen at step 5.


EMI = P × R × (1 + R)^N ÷ [(1 + R)^N − 1]. Here P = Rs. 95,000, R = 16 ÷ 1,200 and N = months.


TenureMonthly EMI (Rs.)Total interest (Rs.)EMI as share of salary (%)
12 months (1 year)8,6198,43316.6
18 months (1.5 years)5,97112,48411.5

Last updated: 26th October, 2026


Picking 18 months frees Rs. 2,648 a month while adding Rs. 4,051 of interest. Processing would cost no more than Rs. 3,924. Mitali chose 18 months and set EMI reminders in the app.


What can delay approval: a CIBIL score below 650 or existing EMIs that take up a large share of your income. Names or addresses that do not match across documents, and more than one loan application in the same month, can also slow it down.


Applying through the mobile app? With a Bajaj Finance Personal Loan, you can borrow Rs. 40,000 to Rs. 75 lakh, subject to eligibility. Check your loan offer with your phone number and a one-time password (OTP) → apply online → receive funds within 24 hours* of approval.

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Which criteria apply in the app?

Applying in the mobile app follows the same criteria: a Bajaj Finance Personal Loan asks that you meet the criteria listed below:


CriterionRequirement
NationalityIndian
Age21 years to 80 years.
Employed withPublic, private, or multinational companies (MNCs).
CIBIL Score650 or higher.
Customer profileSelf-employed or Salaried

*You should be 80 years or younger, at the end of the loan tenure.

Last updated: 26th October, 2026


Meeting these criteria does not guarantee approval, which depends on eligibility, verification and credit assessment. No collateral or guarantor is required.


You may need the following documents, subject to your profile and application:


Document categoryAccepted options
KYC proofAadhaar/ passport/ voter’s ID/ driving license/ Letter of National Population Register/ NREGA job card
Identity proofPAN card, Real-time image / photograph
Employment proofEmployee ID card, Letter of Allotment of Accommodation Issued by Employer
Income proofSalary slips — last 3 months, Bank account statements — last 3 months
OthersPension order, Utility bill, Phone bill, Piped gas bill, Property / Municipal tax receipt

Not every applicant needs every document. Confirm the final list of required personal loan documents during your application.

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How do you manage the loan in the app?

After disbursal, the mobile app becomes your loan dashboard. These are the tasks it handles for the life of the loan:

  • Repayment schedule: See every EMI date and amount, and plan the month around the due date. 
  • Loan statements: Download statements for tax records or a future loan application. 
  • Part-prepayment: Pay down principal when you have a bonus or other lump sum. 
  • Auto-debit account: Check which bank account your EMIs are debited from. 
  • Contact details: Update your mobile number or email so reminders reach you. 

Turn on EMI reminders. A reminder 2 days before the due date gives time to top up the account. The same tasks are available in My Account on the website when you are away from your phone.

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How do you keep the app secure?

Your loan details sit in the mobile app, so protect it like a banking app:

  • Install only from the official store: Never install an app from a link sent by message, as copies can steal your details. 
  • Set an app lock: A PIN or your fingerprint keeps others out if your phone is lost. 
  • Never share an OTP: No genuine staff member will ask for it. 
  • Check the Key Fact Statement: A genuine offer always shows one before you accept. 
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Key offerings: 3 loan types

Personal loan interest rate and applicable charges

Type of fee

Applicable charges

Rate of interest per annum

10% to 30.5% p.a.

Processing fees

Up to 4.13% of the loan amount (inclusive of applicable taxes).

Flexi Facility Charge

Term Loan – Not applicable

Flexi Loans –Up To Rs 1,999 To Up To Rs 18,999/- (Inclusive Of Applicable Taxes)

Will be deducted upfront from loan amount.

Bounce charges

Rs. 700 to Rs. 1,200/- per bounce

“Bounce charges” shall mean charges for (i) dishonor of any payment instrument; or (ii) non-payment of instalment (s) on their respective due dates due to dishonor of payment mandate or non-registration of the payment mandate or any other reason.

Part-prepayment charges

Full Pre-payment:

  • Term Loan: Up to 4.72% (Inclusive of applicable taxes) on the outstanding loan amount as on the date of full pre-payment

  • Flexi Term (Dropline) Loan: Up to 4.72% (Inclusive of applicable taxes) on the outstanding loan amount, as on the date of full prepayment.

  • Flexi Hybrid Term Loan: Up to 4.72% (Inclusive of applicable taxes) on the outstanding loan amount, as on the date of full prepayment.

Part Pre-payment

  • Up to 4.72% (Inclusive of applicable taxes) of the principal amount of Loan prepaid on the date of such part Pre-Payment.

  • Not Applicable for Flexi Term (Dropline) Loan and Flexi Hybrid Term Loan.

Penal charge

Delay in payment of instalment(s) shall attract Penal Charge at the rate of up to 36% per annum per instalment from the respective due date until the date of receipt of the full instalment(s) amount.

Stamp duty (as per respective state)

Payable as per state laws and deducted upfront from loan amount.

Annual maintenance charges

Term Loan: Not applicable

Flexi Term (Dropline) Loan:

Up to 0.295% (Inclusive of applicable taxes) of the Dropline limit (as per the repayment schedule) on the date of levy of such charges.


Flexi Hybrid Term Loan:

Up to 0.472% (Inclusive Of Applicable Taxes) Of The Dropline Limit During Initial Tenure. Up to 0.295% (Inclusive Of Applicable Taxes) Of Dropline Limit During Subsequent Tenure

Credit guarantee scheme feeUp to 1.18% p.a. (pro-rated daily till 31st March) (inclusive of all applicable taxes) of the loan amount
Credit guarantee scheme renewal feeUp to 1.18% p.a. (inclusive of all applicable taxes) on the outstanding loan amount as on April 01 of the subsequent Financial Year.
*Renewal Fee to be collected only for 3 subsequent financial years.
 
**If the Remaining Tenure is less than 12 months, the CG Fee in subsequent years shall be charged prorated.

Frequently asked questions

Applying

After the loan

How do I apply for a personal loan in the Bajaj Finance app?

Download the app, log in with your mobile number and an OTP, and go to Loans, then Personal Loan, then Apply. Enter your details, choose the amount and tenure, complete KYC and bank verification, and submit. A loan specialist then contacts you about the next steps in the mobile app process.

KYC and bank verification are completed in the app, and some applicants may be asked for documents such as salary slips or bank statements. Requirements vary by applicant and are shown in the mobile app. Keep clear scans on your phone, and make sure the name on each one matches your PAN exactly.

Yes. After disbursal, the app shows your repayment schedule with every EMI date and amount, along with loan statements you can download and save for your records. You can also raise requests, such as a part-prepayment, and check the bank account your auto-debit uses for the loan taken in the mobile app.

It is when you use the lender's own mobile app from Google Play or the App Store. Never install an app from a link sent by message, never share your OTP with a caller or over chat, and check that the app shows a Key Fact Statement before you accept any offer.

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Disclaimer

Bajaj Finance Limited has the sole and absolute discretion, without assigning any reason to accept or reject any application. Terms and conditions apply*.
For customer support, call Personal Loan IVR: 7757 000 000