Wrong EMI Deduction - How to Raise a Query and Get a Refund

An incorrect EMI deduction may include situations where the deducted amount does not match your repayment details or when you notice an unexpected debit linked to your loan account.

Before raising a query, check your loan statement, bank account details, and recent transactions. In some cases, a payment may still be under processing or may require additional verification.

Keeping your transaction details and payment references available can help you understand the issue and take the next steps through official Bajaj Finance channels.

How to check if the EMI deduction is incorrect

Before reporting an issue, review your payment details carefully. This helps you confirm whether there is a difference between the deducted amount and your loan records.

Follow these steps:

1. Sign in to your Bajaj Finance account.
2. Check your loan statement and repayment details.
3. Verify the amount deducted from your bank account.
4. Review recent transaction information.
5. Keep payment reference details available.

If the details do not match, you can raise a request for further review.

Common reasons for an unexpected EMI deduction

An unexpected deduction can happen for different reasons. Checking your account details can help you understand the cause and avoid duplicate payment requests.

Always review your transaction information before raising a complaint.

How to raise a request for an EMI deduction issue

If you believe that an incorrect EMI deduction has taken place, you can raise a request through the available Bajaj Finance support channels.

Keep the following details ready:

• Loan account details
• Registered mobile number
• Transaction reference details
• Bank account information related to the payment
• Description of the issue

Providing complete information helps the support team review your request and provide appropriate assistance.

Once you submit your request, the details may be reviewed based on the information provided and the status of the transaction.

During the review process, you may need to:

• Share supporting documents, if required
• Verify transaction details
• Check communication received from Bajaj Finance
• Track your request status

Any action related to the transaction will depend on the outcome of the review and applicable processes.

How to track your EMI deduction query

After raising a request, you can track its status through the available Bajaj Finance service channels.

You can check:

• Complaint reference details
• Updated request status
• Additional information requested
• Communication related to your query

Keep your reference number safely until your query is resolved. This helps you follow up if further information is required.

How to raise a complaint if your query remains unresolved

If your EMI deduction concern is not resolved, you can use the Bajaj Finance grievance redressal process.

You can seek support for:

• Incorrect EMI deduction concerns
• Transaction-related queries
• Payment review requests
• Account information issues

Provide accurate details and supporting information while raising your complaint. This helps the concerned team review your request and guide you through the next steps.