Check Your Loan NPA Status

NPA stands for Non-Performing Asset. It is a classification used when a loan account remains overdue as per applicable regulatory guidelines. Your loan status depends on factors such as repayment history, pending instalments, and other applicable conditions.

If you have missed your EMI payment, you can check your loan details and take the required action. Clearing overdue payments on time helps you keep your loan account updated and manage your repayments better.

You can view your loan information online and check available options related to your repayment status.

How to check your Bajaj Finance loan status online

You can check your Bajaj Finance loan details online through your account. This helps you view your repayment information, pending dues, and other loan-related details.

Follow these steps:

1. Visit the Bajaj Finance customer portal or app.
2. Sign in using your registered mobile number and verification details.
3. Select your loan account from the available options.
4. Check your repayment status and pending details.
5. Complete the required action based on the information displayed.

Keeping track of your loan status helps you stay informed about your repayment schedule.

Why your loan account status may change

Your loan account status may change based on your repayment activity and account history. If an EMI payment is missed or remains unpaid, your loan account details may get updated accordingly.

Common reasons that may affect your loan status include:

Regularly checking your loan account helps you stay updated about any required actions.

If you have an overdue EMI, you can clear the pending amount online using the available repayment options. Sign in to your Bajaj Finance account to view your loan details and complete the payment.

Steps to clear your overdue EMI:

1. Sign in to your account.
2. Select the loan with pending dues.
3. Review the overdue amount displayed.
4. Choose the available payment option.
5. Complete the payment and check the updated status.

If you are unable to clear your complete overdue amount, check the available support options for your loan account.

What happens if EMI payments remain overdue

Missing EMI payments can affect your loan account status. It is important to review your repayment details and clear pending dues as soon as possible.

If payments continue to remain overdue:

• Your loan account status may change based on applicable guidelines.
• Additional charges may apply as per the loan terms and conditions.
• Your repayment history may get impacted.
• You may receive communication regarding pending payments.

You can check your account online to understand the current status and available repayment options.

How to get support for loan repayment queries

If you need assistance with your Bajaj Finance loan repayment, you can use the available support channels. This helps you get information about your account status, overdue payments, and repayment-related queries.

You can get help for:

• Checking your loan repayment status
• Understanding overdue EMI details
• Resolving payment-related issues
• Updating repayment information
• Getting assistance with available payment options

Always use official Bajaj Finance channels to access your loan details and repayment information.

How to raise a complaint or grievance with Bajaj Finance

If your loan repayment query is not resolved, you can raise a complaint through the official Bajaj Finance grievance redressal process.

You can raise a request for:

• Payment-related concerns
• Loan account information
• Repayment status queries
• Service-related issues

While raising a complaint, provide the required loan details and explain your concern clearly. This helps the support team review your request and provide the required assistance.

You can also track your complaint status through the available service channels.