Andhra Pradesh Bill Payment Support – Pay via Bajaj Finserv

Payment failures can be frustrating, especially when the amount is deducted but the payment status remains unresolved. Bajaj Finserv ensures users have access to clear processes for resolving such issues.

If the payment status of your Andhra Pradesh electricity bill is not updated after using Bajaj Pay, follow these steps:

1. Check your transaction history in the Bajaj Finserv app to confirm the payment details.
2. If the payment appears as successful, wait for 24–48 hours for the electricity provider to update their records.
3. Contact the Bajaj Finserv customer support team via the app if the status remains unchanged.
4. Share the transaction ID and payment details to expedite the resolution process.

Pro Tip: Always save a screenshot of the payment confirmation for future reference.

OTP delay when paying Andhra Pradesh electricity bill via Bajaj Finserv app

An OTP delay can hinder the payment process. Here is how you can resolve this issue:

1. Ensure that your registered mobile number is active and has sufficient network coverage.
2. Wait for a few minutes, as network congestion may cause delays.
3. If the OTP is still not received, click the ‘Resend OTP’ option in the app.
4. For persistent issues, contact your mobile service provider or try restarting your device.

Wallet amount not refunded after failed Andhra Pradesh electricity payment

If your wallet balance is not refunded after a failed payment, follow these steps:

1. Open the Bajaj Finserv app and navigate to the ‘Transaction History’ section.
2. Check the status of the failed transaction and note the transaction ID.
3. Raise a refund request through the app’s ‘Help and Support’ section.
4. Refunds are typically processed within 7–10 working days.

Cannot fetch Andhra Pradesh electricity bill on Bajaj app with account number

Users may sometimes face issues fetching their electricity bill details using their account number. Bajaj Finserv provides a user-friendly platform to resolve such concerns.

If you are unable to download the receipt for your Andhra Pradesh electricity bill payment:

1. Go to the ‘Payment History’ section in the Bajaj Finserv app.
2. Locate the specific transaction and click on ‘Download Receipt’.
3. Ensure that your device has sufficient storage space for the download.
4. If the issue persists, contact customer support for assistance.

App freezes when paying Andhra Pradesh electricity bill via Bajaj Finserv

To resolve app freezing issues during payment:

1. Ensure that your app is updated to the latest version.
2. Clear the app cache by going to your device settings.
3. Restart the app and try making the payment again.
4. If the problem continues, uninstall and reinstall the app.

Cashback not credited after Andhra Pradesh electricity bill payment via Bajaj app

Cashback rewards are a great incentive for paying bills via Bajaj Finserv. If your cashback is not credited:

1. Verify the terms and conditions of the cashback offer to ensure eligibility.
2. Check the ‘Rewards’ section in the app to track pending cashback.
3. Contact the customer support team with your transaction details for further assistance.

Overcharged on Andhra Pradesh electricity after paying via Bajaj Finserv – why?

If you notice an overcharge on your electricity bill:

1. Verify the bill details with your electricity provider to ensure accuracy.
2. Check for any additional charges or late fees that might have been applied.
3. Raise a dispute through the Bajaj Finserv app’s ‘Help and Support’ section.

How to raise an Andhra Pradesh electricity complaint if paid but service is not updated?

If your electricity service is not updated after payment:

1. Log in to the Bajaj Finserv app and navigate to the ‘Help and Support’ section.
2. Select ‘Raise a Complaint’ and provide the necessary details, including your transaction ID and account number.
3. Follow up with the electricity provider if required, using the complaint reference number.