Find out Veloxr Telecom Pvt Ltd helpline numbers and learn the process for contacting customer support to register complaints and resolve any internet-related issues efficiently.

Know more about Veloxr Telecom Pvt Ltd customer support

  • Veloxr Telecom Pvt Ltd is a leading telecommunications provider that delivers reliable broadband and mobile services to its customers. Known for its strong network coverage, the company offers a range of flexible data and calling plans designed to meet the needs of both individual and business clients. With a focus on customer satisfaction, Veloxr Telecom provides cost-effective solutions and a user-friendly experience.

    The company’s customer support team is dedicated to resolving issues swiftly. Their quick response time and commitment to assisting customers are key factors that set them apart. Whether it is an inquiry about data usage, billing, or technical issues, Veloxr Telecom’s support ensures users experience minimal disruptions. The company also offers accessible options for contacting customer service, including a dedicated phone line and email support. This helps maintain customer satisfaction and resolve concerns effectively. You can easily recharge your broadband bill regularly usingBajaj Pay - the BBPS platform on Bajaj Finserv. The platform offers a secure and hassle-free experience each time.

    Veloxr Telecom Pvt Ltd customer support

    Veloxr Telecom Pvt Ltd offers customer support through a dedicated phone number: +91 9511911898/99. Their customer care team is trained to handle a variety of issues, including billing, data plan inquiries, and technical support. Users can expect a direct response when calling, as Veloxr Telecom ensures that customers are connected to a live representative rather than navigating through an automated system.

    The support team works around the clock to resolve any issues swiftly, ensuring that customers experience minimal service interruptions. Veloxr Telecom’s dedication to customer service is evident in their quick response times and efficient issue resolution. The company understands that communication is crucial, and they strive to provide the best support for their clients at all times.

    How to register a complaint with the Veloxr Telecom Pvt Ltd number

    To register a complaint with Veloxr Telecom Pvt Ltd, follow these steps:

    • Dial +91 9511911898/99 to reach the customer care department.
    • You will be connected directly to a live representative without an automated response.
    • Provide your customer ID and the details of your complaint to the representative.
    • The representative will log your complaint and provide a reference number for follow-up.
    • The support team will address your concern within 24 to 48 hours.
    Veloxr Telecom Pvt Ltd prioritises resolving issues quickly, ensuring customer satisfaction through a straightforward and transparent process.

    Steps to pay Veloxr broadband bill online on the Bajaj Finserv website

    Paying the broadband bill through the Bajaj Finserv website is simple. Here are the steps:

    1. Visit the Bajaj Finserv website on www.bajajfinserv.in

    2. Navigate to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ section and click on it

    3. Select the ‘BROADBAND POSTPAID’ option from under ‘BILLS & RECHARGES’

    4. A pop-up will request for sign-in, enter your mobile number and click on ‘GET OTP’ to login

    5. Select your service provider from the list of broadband service providers

    6. Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’

    7. Verify the bill amount and click on ‘PAY NOW’

    8. Pay using the multiple payment methods available such as Bajaj Pay UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

    Post the transaction you will be receiving a confirmation to intimate about successful payment

    Fees and charges

    A platform fee of up to Rs. 5 will be charged on each mobile recharge and bill payment (inclusive of applicable taxes).For more information on fees and charges,click here.

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Frequently asked questions

Is there any customer support available for the Veloxr Telecom Pvt Ltd Plan?
Yes, Veloxr Telecom Pvt Ltd provides customer support for its plans through both phone (+91 9511911898/99) and email (support@veloxr.in). Customers can contact them for assistance with any plan-related queries.

What are the customer care contact details for Veloxr Telecom Pvt Ltd?
The customer care contact details for Veloxr Telecom Pvt Ltd are as follows:
Phone: +91 9511911898/99
Email: support@veloxr.in

Is there a trial period for the Veloxr Telecom Pvt Ltd Plan?
No, Veloxr Telecom Pvt Ltd does not currently offer a trial period for its plans. However, they provide detailed information on all plans to help customers choose the best option.

Can I escalate a complaint if it is not resolved?
Yes, if your complaint is not resolved, you can request escalation to a higher-level support team for further assistance.

How can I track the status of my complaint?
You can track the status of your complaint by providing the reference number given to you at the time of logging your issue.

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