The Uttar Pradesh Electricity customer care service is dedicated to addressing any issues related to the power supply across the state. It ensures consumers have a reliable platform to report problems, receive assistance, and find quick resolutions. This service plays a crucial role in maintaining a stable and uninterrupted power supply for residential and commercial users.

Why you need to know the Uttar Pradesh electricity board complaint number

Knowing the Uttar Pradesh electricity board complaint number is essential for ensuring quick and effective resolution of power supply issues. It provides a direct line to the customer care team, enabling you to report outages, voltage fluctuations, and other electrical problems promptly. Immediate reporting helps minimise disruptions and ensures that the quality of the power supply is maintained. Keeping this number accessible ensures you can get assistance quickly, reducing any inconvenience caused by electrical issues.

Whom to contact for Uttar Pradesh electricity board complaints

1. Uttar Pradesh Power Corporation Limited (UPPCL) customer care: The primary contact for electricity-related complaints. They handle issues such as power outages, meter problems, billing discrepancies, etc.
2. District electricity offices: Each district has specific offices to address local power supply issues. Contacting the local office can result in faster responses to area-specific problems.
3. Online complaint portal: The official UPPCL website offers a portal for registering complaints. This portal is user-friendly and provides a tracking system to monitor the status of your complaint.
4. Customer care helpline: A toll-free number is available 24/7 for immediate assistance. This helpline is ideal for urgent issues requiring prompt customer care team attention.
5. Mobile app: UPPCL has developed a mobile app for easy complaint registration. The app, available for Android and iOS devices, offers features like real-time complaint tracking and updates.

Alternative ways to register complaints with Uttar Pradesh electricity board customer care

1. Email: Emailing the customer care department is convenient for those who prefer written communication. Be sure to include all relevant details, such as your consumer number, address, and a description of the issue.
2. Social media: UPPCL is active on social media platforms like Twitter and Facebook. These platforms are monitored regularly, and complaints made through social media often receive swift responses.
3. SMS service: An SMS service is available for those without internet access. By sending a text message to a designated number, you can register your complaint and receive updates via SMS.
4. In-person visits: Visiting the nearest electricity office in person allows you to discuss your issue directly with a customer care representative. This method is useful for complex issues that may require detailed explanations.
5. Community centres: In some areas, community centres provide support for registering electricity complaints. These centres assist individuals who may have difficulty accessing other means of communication.

You can find relevant information about the UPPCL electricity board and also complete your electricity bill payment on the Bajaj Finserv platform.

The BBPS platform on Bajaj Finserv allows users to pay their bills instantly and securely. Customers can use various payment modes, such as credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.

Conclusion

Uttar Pradesh Electricity customer care offers multiple avenues for consumers to register complaints and seek resolutions for power supply issues. Knowing the appropriate contact methods ensures your problems are promptly and effectively addressed. Utilising these resources helps maintain a smooth and reliable electricity supply system in Uttar Pradesh.