What is a UPI Reference Number and How to Track Transactions?

A UPI reference number helps track and verify transactions. Use it for checking UPI payment status and resolving transaction issues.
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4 mins
21 March 2025

A UPI reference number is a unique 12-digit code assigned to each transaction made using the Unified Payments Interface (UPI). It acts like a digital fingerprint for your payment, offering several benefits:

  • Transaction tracking: The primary purpose of a UPI reference number is to help you track your transactions. You can use this number to locate specific payments within your UPI app or bank statement. This is helpful for verifying successful transactions, identifying any pending payments, or resolving any discrepancies.
  • Dispute resolution: If you encounter an issue with a UPI transaction, such as a failed payment or incorrect amount transferred, the UPI reference number becomes crucial for dispute resolution. By providing this reference number to your bank or the UPI customer care service, they can efficiently track and investigate the issue.
  • Security and transparency: The unique nature of the UPI reference number adds a layer of security to your transactions. It helps prevent duplicate transactions and ensures each payment is identifiable. Additionally, it promotes transparency by providing a clear reference point for both the sender and receiver.

Where to find your UPI reference number

  • Your UPI app: Most UPI apps, like Bajaj Pay UPI, will display the reference number within the transaction history section after a successful payment.
  • Bank statement: Your bank statement might also include the UPI reference number for each UPI transaction linked to your account.

Benefits of tracking UPI reference number

Tracking a UPI reference number offers numerous advantages, providing transparency and security in digital transactions. Here are the key benefits:

1. Enhanced transaction visibility

Tracking your UPI reference number enables you to monitor the progress of your transactions in real time. This visibility ensures that you are always informed about the status of your payments, empowering you with greater control over your financial activities.

2. Quick issue resolution

In case of any discrepancies or issues with a transaction, having access to the UPI reference number simplifies the process of raising queries or complaints. This facilitates quicker resolution of problems, ensuring a smoother transaction experience for users.

3. Secure transaction history

Tracking your UPI reference number allows you to maintain a detailed record of your transaction history. This record serves as a secure log of your financial activities, which can be invaluable for budgeting, auditing, or resolving disputes.

4. Convenience and peace of mind

By actively tracking UPI reference numbers, users benefit from increased convenience and peace of mind. Knowing the exact status of a transaction reduces uncertainty and promotes trust in digital payment systems.

5. Real-time notifications

Tracking UPI reference numbers often comes with the added benefit of receiving real-time notifications about transaction updates. This feature ensures that users stay informed at every stage of the payment process.

Conclusion

In conclusion, the UPI reference number plays a vital role in managing your UPI transactions. It acts as a unique identifier, allowing you to track payments within your UPI app or bank statement. This is helpful for verifying successful transactions, resolving discrepancies, or initiating dispute resolution if needed. Remember to keep a record of important reference numbers for future reference. By understanding the significance of the UPI reference number, you can ensure smoother and more transparent digital transactions using UPI.

Frequently asked questions

How do I track a transaction with a reference number?
Tracking a transaction with a UPI reference number is straightforward. Simply open your banking app or UPI-enabled app, navigate to the transaction history or status section, and enter the reference number provided for the specific transaction. This action will display the current status and details of the transaction.
Is UPI transaction trackable?
Yes, UPI transactions are trackable using unique reference numbers assigned to each transaction. This reference number serves as an identifier, allowing users to monitor and verify the status of their transactions in real time.
Is the UPI reference number confidential?
While UPI reference numbers are essential for tracking transactions, they should be kept confidential to prevent unauthorised access or misuse. To maintain the security of your transactions, avoid sharing your UPI reference number with untrusted parties.
How do I find someone using UPI ID?
To locate someone using a UPI ID, access your UPI-enabled app or banking app, and navigate to the 'Send Money' or 'UPI PAYMENTS' section. Enter the recipient's UPI ID (which could be their phone number, virtual payment address, or UPI ID), specify the amount, and proceed to initiate the transfer. This process ensures secure and convenient peer-to-peer transactions using UPI.
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Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.