UNM Broadband is a leading internet service provider, established in 2010 to offer reliable broadband services across India. Over the years, it has built a reputation for providing high-speed internet connections at affordable rates, catering to both residential and business clients. UNM Broadband takes pride in offering responsive and professional customer support services. Understanding the importance of seamless internet access, they provide dedicated customer care solutions to ensure users receive timely assistance. The company has set up several ways for customers to reach out to their support team, including phone, email, and social media.

To further enhance customer satisfaction, UNM Broadband allows users to conveniently pay their bills usingBajaj Pay – the BBPS platform on Bajaj Finserv. Bajaj Pay is a secure andaccessible avenue for users to handle their UNM broadband bill payment effortlessly.

UNM Broadband customer care contact details

Customers can reach UNM Broadband’s support team through different methods depending on their convenience. Here’s a breakdown of the available communication channels:

• Toll-free number: UNM Broadband provides a toll-free customer care number for immediate assistance. Users can dial ‘+91 6900445941’ to speak directly with a representative.
• Email address: For those who prefer written communication, UNM Broadband offers an official email address: unmbroadband@gmail.com.
• Live chat: Unfortunately, UNM Broadband does not currently offer a live chat feature. However, customers can still rely on other available channels, such as the toll-free number and email, to get prompt assistance.
• Social media:UNM Broadband maintains an active presence on social media platforms where customers can reach out for support. Users can contact the team via Facebook and X.

Reasons to contact UNM Broadband customer care

There are various reasons why a customer might need to get in touch with UNM Broadband’s customer care. Here are some of the common issues and inquiries addressed by the support team:

• Content inquiries :If customers have specific content-related queries, such as bandwidth limitations for streaming or the availability of parental controls, the support team is equipped to provide detailed information and assistance.
• Technical problems: Customers experiencing issues like slow internet speeds, connection drops, or router malfunctions can contact the customer care team for immediate troubleshooting assistance. They will guide you through the steps to restore connectivity or arrange for a technician if required.
• Account-related queries: For any account-related questions, such as updating personal information, reviewing current plans, or addressing billing issues, Lotus Broadband customer care is readily available. Customers can get help with plan upgrades or modifications to suit their changing needs.

Steps to pay for UNM Broadband bill online on the Bajaj Finserv website

Paying the broadband bill through the Bajaj Finserv website is simple. Here are the steps:

1. Visit the Bajaj Finserv website on www.bajajfinserv.in

2. Navigate to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ section and click on it

3. Select the ‘BROADBAND POSTPAID’ option from under ‘BILLS AND RECHARGES’

4. A pop-up will request for sign-in, enter your mobile number and click on ‘GET OTP’ to login

5. Select your broadband from the list of broadband service providers

6. Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’

7. Verify the bill amount and click on ‘PAY NOW’

8. Pay using the multiple payment methods available such as UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

• Post the transaction you will be receiving a confirmation to intimate about successful payment.

Fees and Charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

• Note: For failed transactions, the total amount including charges except taxes is reversed.)