Contact UNM Broadband customer care number for complaints related to broadband.

UNM Broadband Service Private Limited is a private company incorporated on September 5, 2020, in Dibrugarh, Assam. UNM Broadband Service Private Limited offers a range of customer care services to cater to the needs of its customers. These services include technical support, billing inquiries, and general assistance.

UNM Broadband provides a range of broadband plans with speeds from 50 Mbps to 100 Mbps. Customers can conveniently pay their UNM Broadband bills online through Bajaj Pay, the BBPS platform by Bajaj Finserv. It also offers other secure payment methods like credit/debit cards, UPI, and net banking.

Introduction to UNM Broadband customer care

The company provides multiple channels for customer interaction, including phone, email, and online platforms. Customers can access these services through the company's website, where they can submit queries and track their issues. Additionally, it offers a dedicated customer care team to address specific issues and provide personalised support.

Ways to contact UNM Broadband customer care

UNM Broadband offers multiple channels for customers to reach their customer care team.

There is a toll-free number, live chat, email, and social media platforms.

Toll-free number

Customers can contact UNM Broadband's customer care team through their toll-free number 1800-123-4567.

This service is available 24/7 to address technical support, billing inquiries, and general assistance.

Live chat

UNM Broadband also offers a live chat feature on their website.

This allows customers to interact with customer care representatives in real-time. This service is available from 9 AM to 9 PM, Monday to Saturday.

Email address

Customers can reach out to UNM Broadband's customer care team via email at customercare@unmbroadband.com.

The company aims to respond to all email inquiries within 24 hours.

Social media

UNM Broadband maintains an active presence on social media platforms, including Facebook and Twitter.

Customers can connect with the company's customer care team through these channels and receive assistance with their queries.

Reasons to contact UNM Broadband customer care

Customers may need to contact UNM Broadband customer care for various reasons.

Below are some common issues that their support team can help with:

Internet issues

Slow connection speeds

Frequent disconnections

Troubleshooting connectivity problems

Technical problems

Modem/router setup assistance

Firmware updates

Device compatibility issues

Account-related queries

Billing inquiries

Plan upgrades or downgrades

Payment issues

Speed issues

Performance optimisation

Speed test assistance

Network congestion problems

Conclusion

In conclusion, UNM Broadband Service Private Limited is a customer-centric company that prioritizes exceptional care services. They offer multiple channels for customer interaction, including toll-free numbers, live chat, email, and social media. Whether it's subscription issues, technical problems or other queries, the dedicated customer care team can handle all concerns.

The company’s commitment to high-quality broadband services and responsive support sets it apart in the competitive telecommunications market. Customers can conveniently pay for UNM Broadband's services using Bajaj Finserv’s Bajaj Pay platform. This makes it easier to manage their broadband expenses.

Disclaimer

  1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page. 


  1. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information.  Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

Does UNM Broadband customer care offer WhatsApp support?
No, WhatsApp support is available from UNM Customer Care.

How do I update my contact information with UNM Broadband customer care?
UNM Customer Care provides multiple channels for customers to update their contact information.

What happens if I miss the due date for my UNM Broadband bill?
If you miss the due date for your UNM broadband bill, your service may be disconnected. UNM recommends promptly contacting their customer care team. Discuss payment options and avoid account disruption. They can provide solutions to help you maintain your active subscription.

What are UNM Broadband's working hours for customer care?
UNM Broadband offers live chat support from 9 AM to 9 PM, Monday to Saturday,