Smart meter recharge has revolutionised electricity consumption in Surat, Gujarat. Managed by the Dakshin Gujarat Vij Company Limited (DGVCL), this advanced technology ensures accurate readings, efficient usage, and seamless payments. Consumers can monitor their usage in real-time and recharge as per their requirements. With smart meters, Surat residents experience fewer billing disputes, contributing to better electricity management.

Bajaj Pay, the BBPS platform from Bajaj Finserv, simplifies the process of recharging your smart meters. With this platform, you can recharge your electricity smart meter, make payments, and access your recharge receipts quickly and efficiently. Bajaj Pay also supports a wide range of other financial transactions, making it an all-in-one solution for managing multiple payments with ease.

Understanding smart meters

Smart meters are advanced electronic devices designed to record electricity consumption in real time. They provide users with precise data, helping them optimise their energy usage. Smart meters communicate directly with electricity providers, eliminating manual readings and ensuring accurate billing. This technology has gained widespread acceptance for its convenience and efficiency.

What is a smart meter

A smart meter is an electronic device that measures and records electricity usage in real time. It communicates directly with energy providers using wireless technology, ensuring accurate billing. These meters allow consumers to monitor their electricity consumption and recharge as needed, promoting efficient energy use.

Benefits of using smart meters

Here are the key benefits of using a smart meter for your electricity connection:

• Real-time data: Provides instant updates on electricity consumption.
• Accurate billing: Eliminates errors caused by manual readings.
• Energy efficiency: Encourages users to reduce unnecessary energy consumption.
• Convenience: It enables seamless recharge through various online and offline options.
• Environmental benefits: Supports reduced power wastage, aiding in environmental sustainability.

How to recharge your smart meter in Surat

Recharging a smart meter in Surat is simple and efficient. Customers can opt for various methods provided by DGVCL. These include online portals, mobile apps, or visiting designated offices. DGVCL ensures seamless processes to cater to diverse user needs.

Consumers can recharge through local offices by providing their unique meter identification number. Additionally, kiosks and payment counters simplify the process for those without internet access. With customer-focused services, DGVCL has streamlined electricity recharge for Surat residents.

Online recharge

Online recharge methods include DGVCL’s official website and third-party payment platforms. Customers can log in using their unique identification number to access their account. Payments can be made using credit cards, debit cards, or UPI. Online methods ensure a hassle-free experience with instant updates.

Offline recharge options

For offline recharges, customers can visit DGVCL offices or authorised counters in Surat. Providing the consumer number at these centres ensures quick service. Additionally, payment kiosks are available for users preferring cash or cheque transactions. These options cater to individuals without internet access.

Contact information for smart meter services

Service	Contact Details
DGVCL Customer Care	1800-233-3003 / 19123

Surat office contacts

Office Name	Address	Contact Information	Phone
DGVCL ADAJAN	Amrapali Row House, Opp. Saurabh Police Station, L.P. Savani Road, Pal Road, Surat.	Email: sdo.adajan@gebmail.com	02612736122
DGVCL ALTHAN	Ground Floor, Opp. E-Space, Bhagvan Mahavir College Road, New VIP Road, Vesu-Bharthana, Surat-395007.	Email: sdo.althan@gebmail.com	02612265100
DGVCL AMROLI	Shop No. 1-5, Maruti Complex, Chhapara Bhatha Road, Amroli, Dist. Surat.	Email: sdo.amroli@gebmail.com	02612891192
DGVCL ASNABAD	Opp. Olpad GIDC, Near CNG Gas Station, Surat-Olpad Road, Dist. Surat.	Email: sdo.olpad@gebmail.com	02621222058
DGVCL BAMROLI	P. No. 128-129, Trupti Nagar, Dhanlaxmi Complex, Bamroli Gam Road, Bamroli, Surat-394210.	Email: sdo.bamroli@gebmail.com	02612891192

Electricity tariff rates in Surat

Here is a summary of the electricity charges in Surat for different categories, presented in a table format:

Domestic consumers

Category	Fixed charge	Energy charge (per unit)
0 - 50 units	Rs.15/month	Rs. 3.05/unit
51 - 200 units	Rs. 26/month	Rs. 3.5/unit
201 - 250 units	Rs. 45/month	Rs. 4.15/unit
Above 250 units	Rs. 70/month	Rs. 5.20/unit

Nondomestic/Commercial consumers

Category	Fixed charge	Energy charge
Commercial (up to 125 HP)	Rs. 20/month	Rs. 0.80/unit
Commercial 2	Rs. 25/month	Rs. 4.30/unit
Commercial 3	Rs. 25/month	Rs.4.10/unit

Tips to manage and reduce your electricity consumption

Switch to LED lighting: Save energy by replacing incandescent bulbs with LED lights.

Use energy-efficient appliances: Choose devices with high energy ratings.

Unplug devices: Disconnect unused electronics to prevent phantom power consumption.

Optimise AC usage: Set air conditioners at 24°C or higher.

Schedule appliance use: Run energy-intensive appliances during off-peak hours.

Steps to pay your electricity bill online on the Bajaj Finserv website

Paying the electricity bill through the Bajaj Finserv website is simple. Here are the steps:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ section and click on it

3. Select the ‘ELECTRICITY BILL’ option from under ‘BILLS AND RECHARGES’

4. A pop-up will request for sign-in, enter your mobile number and click on ‘GET OTP’ to login

5. Select your service provider from the list of power suppliers

6. Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’

7. Verify the bill amount and click on ‘PAY NOW’

8. Pay using the multiple payment methods available such as Bajaj Pay UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

Post the transaction you will be receiving a confirmation to intimate about successful payment.

Fee and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.