Smart meters have revolutionised the way residents of Mohali, Punjab, manage their electricity usage and payments. Mohali, under the jurisdiction of the Punjab State Power Corporation Limited (PSPCL), has seen an increased adoption of smart meters due to their accuracy, efficiency, and convenience. These meters allow users to track their electricity consumption in real time, ensuring transparency and better energy management. With simple recharge options available, customers can ensure uninterrupted power supply by maintaining adequate balance on their smart meters.

Bajaj Pay, the BBPS platform from Bajaj Finserv, simplifies the process of recharging your smart meters. With this platform, you can recharge your electricity smart meter, make payments, and access your recharge receipts quickly and efficiently. Bajaj Pay also supports a wide range of other financial transactions, making it an all-in-one solution for managing multiple payments with ease.

Understanding smart meters

Smart meters are advanced electronic devices designed to record electricity consumption in real time. They provide users with precise data, helping them optimise their energy usage. Smart meters communicate directly with electricity providers, eliminating manual readings and ensuring accurate billing. This technology has gained widespread acceptance for its convenience and efficiency.

What is a smart meter

A smart meter is an electronic device that measures and records electricity usage in real time. It communicates directly with energy providers using wireless technology, ensuring accurate billing. These meters allow consumers to monitor their electricity consumption and recharge as needed, promoting efficient energy use.

Benefits of using smart meters

Here are the key benefits of using a smart meter for your electricity connection:

• Real-time data: Provides instant updates on electricity consumption.
• Accurate billing: Eliminates errors caused by manual readings.
• Energy efficiency: Encourages users to reduce unnecessary energy consumption.
• Convenience: It enables seamless recharge through various online and offline options.
• Environmental benefits: Supports reduced power wastage, aiding in environmental sustainability.

How to recharge your smart meter in Mohali

Recharging a smart meter in Mohali is a straightforward process designed to suit varying customer preferences. PSPCL offers both online and offline methods for recharging smart meters, ensuring accessibility for all. Customers can choose to recharge through authorised portals or visit PSPCL’s customer service centres for assistance. The process typically involves entering the unique smart meter ID, selecting a recharge amount, and completing the payment securely.

Online recharge

PSPCL provides several online platforms for smart meter recharge, offering flexibility and convenience to users. Customers can recharge their smart meters through the PSPCL website, mobile app, or authorised third-party payment portals. These platforms support various payment options such as credit cards, debit cards, UPI, and net banking. Online recharge ensures a hassle-free and secure transaction process.

Offline recharge options

For customers who prefer traditional methods, PSPCL offers offline recharge options. Users can visit PSPCL’s customer care offices or authorised centres to recharge their smart meters. Payment can be made in cash, cheque, or through other approved offline methods. PSPCL staff are available to assist customers with queries or technical support.

Authorised payment platforms for smart meter recharge

Platform name	Payment methods accepted
PSPCL Smart Meter Services app/ PSPCL website	Credit/debit cards, net banking
Bajaj Finserv BBPS	Bajaj Pay wallets, credit/debit cards, UPI
PhonePe	Debit cards, internet banking, UPI

These authorised platforms ensure safe and secure transactions while providing users with an easy way to recharge their smart meters online.

Contact information for smart meter services

Service	Contact number
PSPCL Helpline	1912
Customer support	1800-180-1512

PSPCL Mohali office contacts

Office location	Contact numbers
Mohali	96461-19214
	96461-15973
	96461-10032

Electricity tariff rates in Mohali

Here is a summary of the electricity charges in Mohali for different categories, presented in a table format:

Domestic consumers

Load (kW)	Consumption (kWh)	Fixed charges per month	Energy charges (kWh)
Up to 2 kW	0-100	50	4.29
	101-300	-	6.76
	Above 300	-	7.75
Above 2 kW & upto 7 kW	0-100	75	4.54
	101-300	-	6.76
	Above 300	-	7.75
Above 7 kW & upto 20 kW	0-100	110	5.34
	101-300	-	7.15
	Above 300	-	7.75
Above 20 kW & upto 50 kW	0-100	110	5.34
	101-300	-	7.15
	Above 300	-	7.75

Nondomestic/commercial consumers

Load (kW)	Consumption (kWh)	Fixed charges per month	Energy charges (kWh)
Up to 7 kW	0-100	70	6.91
	101-500	-	7.17
	Above 500	-	7.75
Above 7 kW & upto 20 kW	0-100	110	6.91
	101-500	-	7.17
	Above 500	-	7.75
Above 20 kW & upto 100 kVA	All Units	130	6.75
Above 100 kW	All Units	140	6.96

Tips to manage and reduce your electricity consumption

Switch to LED lighting: Save energy by replacing incandescent bulbs with LED lights.

Use energy-efficient appliances: Choose devices with high energy ratings.

Unplug devices: Disconnect unused electronics to prevent phantom power consumption.

Optimise AC usage: Set air conditioners at 24°C or higher.

Schedule appliance use: Run energy-intensive appliances during off-peak hours.

Steps to pay your electricity bill online on the Bajaj Finserv website

Paying the electricity bill through the Bajaj Finserv website is simple. Here are the steps:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ section and click on it

3. Select the ‘ELECTRICITY BILL’ option from under ‘BILLS AND RECHARGES’

4. A pop-up will request for sign-in, enter your mobile number and click on ‘GET OTP’ to login

5. Select your service provider from the list of power suppliers

6. Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’

7. Verify the bill amount and click on ‘PAY NOW’

8. Pay using the multiple payment methods available such as Bajaj Pay UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

Post the transaction you will be receiving a confirmation to intimate about successful payment.

Fee and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.