In Malapurram, the implementation of smart meters aims to enhance energy efficiency and reduce power wastage. It eliminates the need for manual readings and allows users to monitor their electricity usage in real time. These meters work on a prepaid system, where users need to recharge in advance to continue using electricity. In Malapurram, smart meter recharge services are available through multiple platforms, including online portals, mobile applications, and offline payment centres.

You can also pay your electricity bill conveniently with third-party websites, like Bajaj Finserv. Bajaj Pay, the BBPS platform on Bajaj Finserv, simplifies the process of recharging your smart meters. With this platform, you can make payments, and access your payment receipts quickly and efficiently. Bajaj Pay also supports a wide range of other financial transactions, making it an all-in-one solution for managing multiple payments with ease.

Understanding smart meters

A smart meter is an advanced digital electricity meter that records power consumption and sends real-time data to the utility provider. Unlike conventional meters, smart meters do not require manual readings, making them more efficient and accurate.

These meters operate on a prepaid or postpaid system, where users either pay in advance or receive bills based on their usage. With the integration of smart technology, consumers can track their electricity consumption, identify usage patterns, and optimise energy savings.

Benefits of using smart meters

Here are the key benefits of using a smart meter for your electricity connection:

• Real-time data: Provides instant updates on electricity consumption.
• Accurate billing: Eliminates errors caused by manual readings.
• Energy efficiency: Encourages users to reduce unnecessary energy consumption.
• Convenience: It enables seamless recharge through various online and offline options.
• Environmental benefits: Supports reduced power wastage, aiding in environmental sustainability.

How to recharge your smart meter in Malapurram

Recharging a smart meter in Malappuram is straightforward and can be done through various channels. Customers can visit authorised centres or use online platforms provided by the Kerala State Electricity Board. The prepaid nature of these meters ensures uninterrupted electricity supply, as users can recharge based on their needs.

To recharge, customers need their unique meter number, which is available on the meter or the electricity bill. After entering the required details on the chosen platform, users can select the desired recharge amount and complete the payment. It is recommended to retain the payment confirmation for reference.

Online recharge

Online recharge methods provide a convenient way to top up your smart meter. Customers can use the official KSEB website or mobile app for seamless transactions. Online methods save time and eliminate the need to visit physical centres, making them a popular choice among residents.

Offline recharge

For those who prefer traditional methods, offline recharge options are readily available. Customers can visit KSEB offices or authorised payment centres to recharge their smart meters. These centres help in selecting the appropriate recharge amount and completing the transaction.

Offline recharges are particularly useful for individuals who may not have access to digital payment platforms. It is advisable to carry your meter number and sufficient cash or a valid payment method when visiting these centres.

Common issues and troubleshooting tips

Though recharging a smart meter online is generally a seamless process, some users might face a few issues. Here are some common problems and troubleshooting tips:

• Payment failures: If the payment does not go through, check the internet connection and ensure that the payment gateway is functioning properly. Retry the payment or use a different payment method if necessary.
• Incorrect meter number: Always double-check the meter number before proceeding with the recharge. A wrong number may lead to the recharge being applied to the wrong account.
• Recharge not reflecting: If the recharge does not appear on your meter immediately, wait for a few minutes. If the issue persists, contact the customer support team for assistance.
• Payment confirmation not received: If you did not receive a confirmation, check your email or SMS inbox. If you still cannot find it, verify with your bank or payment provider to ensure that the payment was successful.
• Login issues: If you are having trouble logging into your account, try resetting your password or contact customer support for help.

By following these tips, users can resolve any issues they may encounter while recharging their smart meters.

Malapurram office contacts

For in-person assistance, residents can visit the local MSEB office in Malapurram.

Office Location	Address	Phone Number
KSEB Malappuram	Kottappadi, Downhill, Malappuram - 676519	0483-2734913

Contact information for smart meter services

Service centre	Contact number
KSEB Customer Support	+91 471 2555544, 1912 (24/7)

Electricity tariff rates in Malapurram

Here is a summary of the electricity charges in Malapurram, presented in a table format:

Slab (units/month)	Fixed charges (Rs/consumer/month)	Energy charges (Rs/kWh) (revised)
0-50	40	3.25
51-100	65	4.05
101-150	85	5.10
151-200	120	6.95
201-250	120	8.20
251-300	150	6.40
301-350	175	7.25
351-400	200	7.50
401-500	230	7.90
Above 500	260	8.80

Tips to manage and reduce your electricity consumption

Switch off appliances: Turn off unused devices to save power.

Use energy-efficient devices: Opt for LED lights and 5-star rated appliances.

Unplug devices: Avoid standby power consumption by unplugging idle devices.

Monitor usage: Regularly check your smart meter balance to identify high-consumption patterns.

Optimise cooling/heating: Set air conditioners and heaters to moderate temperatures.

Steps to pay your electricity bill online on the Bajaj Finserv website

Paying the electricity bill through the Bajaj Finserv website is simple. Here are the steps:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ section and click on it

3. Select the ‘ELECTRICITY BILL’ option from under ‘BILLS AND RECHARGES’

4. A pop-up will request for sign-in, enter your mobile number, and click on ‘GET OTP’ to login

5. Select your service provider from the list of power suppliers

6. Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’

7. Verify the bill amount and click on ‘PAY NOW’

8. Pay using the multiple payment methods available such as Bajaj Pay UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

Post the transaction you will receive a confirmation to intimate about successful payment.

Fee and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.