Smart meters are reshaping energy consumption in Chandrapur under the guidance of Maharashtra State Electricity Distribution Company Limited (MSEDCL). These innovative devices provide real-time data on electricity usage, promoting transparency and smarter consumption habits. Residents of Chandrapur enjoy accurate billing and the elimination of manual meter readings, making energy management stress-free.

Bajaj Pay, the BBPS platform from Bajaj Finserv, simplifies the process of recharging your smart meters. With this platform, you can recharge your electricity smart meter, make payments, and access your recharge receipts quickly and efficiently. Bajaj Pay also supports a wide range of other financial transactions, making it an all-in-one solution for managing multiple payments with ease.

Understanding smart meters in Chandrapur

Smart meters are innovative devices that track and measure electricity consumption electronically. In the Chandrapur, these meters replace traditional mechanical meters. They send real-time data to the electricity provider, making it easier to track usage and ensure accurate billing. Smart meters eliminate the need for manual readings, and customers can monitor their consumption patterns more closely.

With features such as automatic updates and load management, they help users make informed decisions about their energy consumption. The integration of smart meters in the islands supports the push towards a smarter and more sustainable electricity distribution system, benefitting both consumers and service providers.

How to recharge your smart meter in Chandrapur

Recharging your smart meter in Chandrapur is straightforward and convenient, with options available online and offline. The electricity board offers various platforms to facilitate quick payments.

Residents can recharge using digital platforms like mobile apps, websites, or authorised payment centres. The process is designed to ensure simplicity and efficiency, allowing users to maintain uninterrupted electricity services.

For offline options, MSEDCL has partnered with several local centres where users can recharge their meters. Both methods provide secure and reliable payment processing, catering to the diverse needs of the residents.

Benefits of online smart meter recharge

Recharging your smart meter online offers several advantages over traditional methods. Some of the key benefits include:

• Convenience: Online recharge can be done from the comfort of your home or office at any time, eliminating the need to physically visit a recharge centre.
• Speed: The recharge process is fast, and once the payment is made, the meter is updated almost immediately, ensuring uninterrupted power supply.
• Flexibility: Online platforms often provide flexible recharge options, allowing users to select the amount that suits their needs.
• Security: Online recharge platforms use secure payment gateways, ensuring that your personal and financial information remains safe during transactions.
• Tracking: Many platforms allow users to track their recharge history and current balance, helping them stay informed about their electricity usage and expenses.

Online recharge

Digital platforms make smart meter recharges efficient. The Bajaj Finserv website and mobile app provide seamless and secure payment options.

Users can recharge using credit cards, debit cards, net banking, or UPI systems. These methods ensure instant processing and uninterrupted electricity supply, enhancing the user experience.

Offline recharge options

For users preferring physical transactions, offline recharge options are available at authorised payment centres in Chandrapur.

Residents can visit these centres, provide their smart meter details, and make payments in cash or other accepted forms. MSEDCL ensures that these centres are accessible and equipped to handle customer queries effectively.

Common issues and troubleshooting tips

Although recharging a smart meter is typically a smooth process, there can be occasional issues. Here are some common problems and troubleshooting tips:

• Transaction failure: If the transaction fails, ensure that your internet connection is stable. Retry the payment or contact customer support if needed.
• Incorrect meter number: Double-check the meter number or customer ID entered. If incorrect, the recharge will not be credited to your meter.
• Delayed recharge updates: Sometimes, there might be a delay in processing. If the recharge doesn't reflect immediately, wait a few minutes and check again.
• Payment gateway errors: If the payment gateway doesn't work, try using a different payment method or contact the service provider’s support team.
• Account-related issues: If there is an issue with your account, such as expired login credentials, update them by following the instructions provided.

Contact information for further assistance

Efficient support services ensure that residents in Chandrapur receive timely assistance for their smart meter needs.

Toll-free: 1912, 19120, 1800-233-3435, 1800-212-3435

Email: customercare@mahadiscom.in

Tariff details in Chandrapur

Here is a detailed breakdown of electricity charges for domestic and commercial consumers in Chandrapur:

Domestic consumers

Non domestic/Commercial consumers

Steps to pay your electricity bill online on the Bajaj Finserv website

Paying the electricity bill through the Bajaj Finserv website is simple. Here are the steps:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ section and click on it

3. Select the ‘ELECTRICITY BILL’ option from under ‘BILLS AND RECHARGES’

4. A pop-up will request for sign-in, enter your mobile number and click on ‘GET OTP’ to login

5. Select your service provider from the list of power suppliers

6. Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’

7. Verify the bill amount and click on ‘PAY NOW’

8. Pay using the multiple payment methods available such as Bajaj Pay UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

Post the transaction you will be receiving a confirmation to intimate about successful payment.

Fee and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.