In Andaman and Nicobar Islands, residents and businesses can conveniently manage their electricity consumption by recharging their smart meters. A smart meter offers a reliable and real-time way to track electricity usage, helping consumers monitor their consumption and manage costs more efficiently. Recharging the smart meter ensures that customers continue to have access to electricity without interruptions.

Bajaj Pay, the BBPS platform from Bajaj Finserv, simplifies the process of recharging your smart meters. With this platform, you can recharge your electricity smart meter, make payments, and access your recharge receipts quickly and efficiently. Bajaj Pay also supports a wide range of other financial transactions, making it an all-in-one solution for managing multiple payments with ease.

Understanding smart meters in Andaman and Nicobar Islands

Smart meters are innovative devices that track and measure electricity consumption electronically. In the Andaman and Nicobar Islands, these meters replace traditional mechanical meters. They send real-time data to the electricity provider, making it easier to track usage and ensure accurate billing. Smart meters eliminate the need for manual readings, and customers can monitor their consumption patterns more closely.

With features such as automatic updates and load management, they help users make informed decisions about their energy consumption. The integration of smart meters in the islands supports the push towards a smarter and more sustainable electricity distribution system, benefitting both consumers and service providers.

How to recharge your smart meter in Andaman and Nicobar Islands

Recharging your smart meter in Andaman and Nicobar Islands is a simple process. Follow these straightforward steps:

1. Choose a recharge platform: Pick a reliable platform or service provider for the recharge process. Many options are available online, including mobile apps and websites that allow easy recharge.

2. Log in or create an account: Depending on the platform, either log into your existing account or create a new one. You’ll need to provide some personal details, including your smart meter number or customer ID.

3. Enter your meter details: Input the unique meter number or customer ID associated with your smart meter.

4. Choose the recharge amount: Select the amount you wish to recharge your meter with.

5. Make the payment: Choose a convenient payment method (e.g., debit/credit card, net banking) and complete the transaction.

6. Confirmation: You will receive a confirmation message, and the recharge will be credited to your smart meter within moments.

Benefits of online smart meter recharge

Recharging your smart meter online offers several advantages over traditional methods. Some of the key benefits include:

• Convenience: Online recharge can be done from the comfort of your home or office at any time, eliminating the need to physically visit a recharge centre.
• Speed: The recharge process is fast, and once the payment is made, the meter is updated almost immediately, ensuring uninterrupted power supply.
• Flexibility: Online platforms often provide flexible recharge options, allowing users to select the amount that suits their needs.
• Security: Online recharge platforms use secure payment gateways, ensuring that your personal and financial information remains safe during transactions.
• Tracking: Many platforms allow users to track their recharge history and current balance, helping them stay informed about their electricity usage and expenses.

Common issues and troubleshooting tips

Although recharging a smart meter is typically a smooth process, there can be occasional issues. Here are some common problems and troubleshooting tips:

• Transaction failure: If the transaction fails, ensure that your internet connection is stable. Retry the payment or contact customer support if needed.
• Incorrect meter number: Double-check the meter number or customer ID entered. If incorrect, the recharge will not be credited to your meter.
• Delayed recharge updates: Sometimes, there might be a delay in processing. If the recharge doesn't reflect immediately, wait a few minutes and check again.
• Payment gateway errors: If the payment gateway doesn't work, try using a different payment method or contact the service provider’s support team.
• Account-related issues: If there is an issue with your account, such as expired login credentials, update them by following the instructions provided.

Contact information for further assistance

If you need further assistance with recharging your smart meter, feel free to contact the customer support team at Bajaj Finserv. You can reach them at:

Phone number: 03192-230323

They will be happy to assist with any issues you may face during the recharge process.

Tariff details in Andaman and Nicobar Islands

Here is a detailed breakdown of electricity charges for domestic and commercial consumers in Andaman and Nicobar Islands:

Category	Slab 1 (0-100 units)	Slab 2 (100-200 units)	Slab 3 (201-500 units)	Slab 4 (501-1000 units)	Slab 5 (>1000 units)	Meter Rent	Fixed Charge
Domestic (1ph)	3.25	6.75	9.5	11.5	11.5	0	24
Domestic (3ph)	3.25	6.75	9.5	11.5	11.5	0	24
Commercial (Govt) (1ph)	13.75	13.75	13.75	18	18	0	50
Commercial (Govt) (3ph)	13.75	13.75	13.75	18	18	0	50
Commercial (Pvt) (1ph)	10	10	12.75	16.75	18.75	0	50
Commercial (Pvt) (3ph)	10	10	12.75	16.75	18.75	0	50

Steps to pay your electricity bill online on the Bajaj Finserv website

Paying the electricity bill through the Bajaj Finserv website is simple. Here are the steps:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ section and click on it

3. Select the ‘ELECTRICITY BILL’ option from under ‘BILLS AND RECHARGES’

4. A pop-up will request for sign-in, enter your mobile number and click on ‘GET OTP’ to login

5. Select your service provider from the list of power suppliers

6. Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’

7. Verify the bill amount and click on ‘PAY NOW’

8. Pay using the multiple payment methods available such as Bajaj Pay UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

Post the transaction you will be receiving a confirmation to intimate about successful payment.

Fee and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.