In Ahmedabad, residents and businesses can conveniently manage their electricity consumption by recharging their smart meters. A smart meter offers a reliable and real-time way to track electricity usage, helping consumers monitor their consumption and manage costs more efficiently. Recharging the smart meter ensures that customers continue to have access to electricity without interruptions.

Bajaj Pay, the BBPS platform from Bajaj Finserv, simplifies the process of recharging your smart meters. With this platform, you can recharge your electricity smart meter, make payments, and access your recharge receipts quickly and efficiently. Bajaj Pay also supports a wide range of other financial transactions, making it an all-in-one solution for managing multiple payments with ease.

Understanding smart meters

Smart meters are advanced electronic devices designed to record electricity consumption in real time. They provide users with precise data, helping them optimise their energy usage. Smart meters communicate directly with electricity providers, eliminating manual readings and ensuring accurate billing. This technology has gained widespread acceptance for its convenience and efficiency.

What is a smart meter

A smart meter is an electronic device that measures and records electricity usage in real time. It communicates directly with energy providers using wireless technology, ensuring accurate billing. These meters allow consumers to monitor their electricity consumption and recharge as needed, promoting efficient energy use.

Benefits of using smart meters

Here are the key benefits of using a smart meter for your electricity connection:

• Real-time data: Provides instant updates on electricity consumption.
• Accurate billing: Eliminates errors caused by manual readings.
• Energy efficiency: Encourages users to reduce unnecessary energy consumption.
• Convenience: It enables seamless recharge through various online and offline options.
• Environmental benefits: Supports reduced power wastage, aiding in environmental sustainability.

How to recharge your smart meter in Ahmedabad

Recharging your smart meter in Ahmedabad is a simple process. Follow these straightforward steps:

1. Visit an online platform: Choose a reliable service provider for easy and secure transactions.

2. Login to your account: Enter your login credentials to access the recharge portal.

3. Enter your meter details: Input the unique meter number or customer ID associated with your smart meter.

4. Choose the recharge amount: Select the amount you wish to recharge your meter with.

5. Make the payment: Choose a convenient payment method (e.g., debit/credit card, net banking) and complete the transaction.

6. Confirmation: You will receive a confirmation message, and the recharge will be credited to your smart meter within moments.

Common issues and troubleshooting tips

Although recharging a smart meter is typically a smooth process, there can be occasional issues. Here are some common problems and troubleshooting tips:

• Transaction failure: If the transaction fails, ensure that your internet connection is stable. Retry the payment or contact customer support if needed.
• Incorrect meter number: Double-check the meter number or customer ID entered. If incorrect, the recharge will not be credited to your meter.
• Delayed recharge updates: Sometimes, there might be a delay in processing. If the recharge doesn't reflect immediately, wait a few minutes and check again.
• Payment gateway errors: If the payment gateway doesn't work, try using a different payment method or contact the service provider’s support team.
• Account-related issues: If there is an issue with your account, such as expired login credentials, update them by following the instructions provided.

Contact information for further assistance

If you need further assistance with recharging your smart meter, feel free to contact the customer support team at Bajaj Finserv. You can reach them at:

Phone number: 079-22772020

They will be happy to assist with any issues you may face during the recharge process.

Tariff details in Ahmedabad

Here is a detailed breakdown of electricity charges for domestic and commercial consumers in Ahmedabad:

Domestic consumers

Category	Fixed charge	Energy charge (per unit)
0 - 50 units	Rs.15/month	Rs. 3.05/unit
51 - 200 units	Rs. 26/month	Rs. 3.5/unit
201 - 250 units	Rs. 45/month	Rs. 4.15/unit
Above 250 units	Rs. 70/month	Rs. 5.20/unit

Commercial consumers

Category	Fixed charge	Energy charge
Commercial (up to 125 HP)	Rs. 20/month	Rs. 0.80/unit
Commercial 2	Rs. 25/month	Rs. 4.30/unit
Commercial 3	Rs.25/month	Rs.4.10/unit

Steps to pay your electricity bill online on the Bajaj Finserv website

Paying the electricity bill through the Bajaj Finserv website is simple. Here are the steps:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ section and click on it

3. Select the ‘ELECTRICITY BILL’ option from under ‘BILLS AND RECHARGES’

4. A pop-up will request for sign-in, enter your mobile number and click on ‘GET OTP’ to login

5. Select your service provider from the list of power suppliers

6. Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’

7. Verify the bill amount and click on ‘PAY NOW’

8. Pay using the multiple payment methods available such as Bajaj Pay UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

Post the transaction you will be receiving a confirmation to intimate about successful payment.

Fee and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.