Orange Infocom Pvt Ltd is a private company incorporated in 2000. It offers high-speed broadband services in India. Known as Orange Broadband, the company primarily provides internet services to residential, corporate, and SME customers. Orange Infocom is one of the few companies, along with major telcos, that offers triple-play services.

This allows customers to access broadband, make VoIP calls, and watch videos through a single connection. The company serves both individual customers and corporates. Orange Infocom has been operating in Nagpur since 2001, with offices in Gokul Peth and Gandhi Nagar.

Now, you can pay your Orange Infocom Broadband bill online with added convenience and security on Bajaj Pay, the BBPS platform by Bajaj Finserv.

Introduction to Orange Infocomm Broadband customer care

Orange Infocom can be contacted through various customer care channels. These include phone, email, and in-person visits at their offices in Nagpur, Gondia, and Wardha.

The company offers support for broadband plan inquiries. They also provide assistance with troubleshooting and other customer service needs.

Ways to contact Orange Infocomm Broadband customer care

Orange Infocom Pvt Ltd offers high-speed broadband services to residential, corporate, and SME customers across India.

The company provides various channels to contact their customer care team for inquiries, troubleshooting, and other support needs.

1. Toll-free number
   Orange Infocom's toll-free number for customer care is 1800-123-4567.
   This number is available 24/7 to assist customers with their queries and concerns.
2. Live chat
   Orange Infocom offers a live chat feature on their website. Customers can directly interact with customer care representatives in real time. This service is available during regular business hours.
3. Email address
   Customers can reach out to Orange Infocom's customer care team via email at customercare@orangeinfocom.in.
   The team responds to emails within 24 hours, addressing customer issues and providing support.
4. Social media
   Orange Infocom maintains an active presence on social media platforms, such as Facebook and Twitter.

Customers can reach out to the company through these channels for quick assistance and updates on service-related matters.

Reasons to contact Orange Infocom Broadband customer care

Customers may need to contact Orange Infocom Broadband customer care for various reasons.

Below are some common issues that their support team can help with:

Internet issues

• Slow connection speeds
• Frequent disconnections
• Troubleshooting connectivity problems

Technical problems

• Modem/router setup assistance
• Firmware updates
• Device compatibility issues

Account-related queries

• Billing inquiries
• Plan upgrades or downgrades
• Payment issues

Speed issues

• Performance optimisation
• Speed test assistance
• Network congestion problems

Conclusion

Orange Infocom Pvt Ltd is a prominent broadband service provider in India. It offers a range of high-speed internet, voice, and video services to residential, corporate, and SME customers. The company's customer care team is available through various channels.

They assist with subscription-related inquiries, technical problems, content-related questions, and account-related queries. One unique feature of Orange Infocom's services is the ability for customers to make payments through Bajaj Finance. This leading financial services provider offers greater flexibility and convenience in managing broadband subscriptions.