Contact Maa Durga Broadband customer care number for complaints related to broadband.

Maa Durga Broadband Customer Care

Maa Durga Cable & Broadband is a leading internet service provider in West Bengal, established in 2005. The company offers reliable and high-speed internet services to both residential and commercial customers. With a strong presence across the state, Maa Durga Cable & Broadband provides various plans to meet different needs and budgets. Their services include high-speed broadband, cable television, and fibre optic internet connections.

Customer care is a top priority for Maa Durga Cable & Broadband. They have a dedicated customer support team available 24/7 to assist with any issues or queries. Customers can reach out through their helpline, email, or visit the nearest service centre for prompt assistance. The company is committed to ensuring a seamless and satisfying experience for all users, maintaining high standards of service and support. Maa Durga Cable & Broadband continues to grow, setting benchmarks in the broadband industry in West Bengal.

Now, you can pay your Maa Durga Broadband bill online with added convenience and security on Bajaj Pay, the BBPS platform by Bajaj Finserv.

Introduction to Maa Durga Broadband Broadband customer care

Maa Durga Cable & Broadband Service is known for its excellent customer support and commitment to providing uninterrupted service. The company offers flexible payment methods. This includes UPI on Paytm, making it convenient for customers to manage their accounts.

Ways to contact Maa Durga Broadband customer care

Maa Durga Broadband offers multiple channels for customers to reach their customer care team. Support is available through a toll-free number, live chat, email, and social media platforms.

1. Toll-free number

Customers can contact Maa Durga Cable & Broadband Service's customer care team at their toll-free number.

2. Live chat

Maa Durga Cable & Broadband Service offers a live chat feature on its website for customer support. This allows customers to interact with the team in real time and resolve their issues promptly.

3. Email address

For any inquiries or complaints, customers can also reach out to the company via email at customercare@maadurgacable.com

Reasons to contact Maa Durga Broadband customer care

Customers may need to contact Maa Durga Broadband customer care for various reasons.

Below are some common issues that their support team can help with:

Internet issues

  • Slow connection speeds
  • Frequent disconnections
  • Troubleshooting connectivity problems

Technical problems

  • Modem/router setup assistance
  • Firmware updates
  • Device compatibility issues

Account-related queries

  • Billing inquiries
  • Plan upgrades or downgrades
  • Payment issues

Speed issues

  • Performance optimisation
  • Speed test assistance
  • Network congestion problems

Conclusion

Maa Durga Cable & Broadband Service offers reliable and efficient internet services in West Bengal. Established in 2010, it provides high-speed internet, cable TV and VoIP services.

Customers can pay their broadband bills online through Bajaj Finserv using various payment methods. These include credit cards, debit cards, UPI, net banking and e-wallets. This platform ensures quick, hassle-free and secure payments, with instant confirmation via email and SMS.

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Disclaimer

1. Bajaj Finance Limited ('BFL') is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. ('information') that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

Does Maa Durga Broadband customer care offer WhatsApp support?
Maa Durga Cable & Broadband Service does not appear to offer WhatsApp support for customer care. The available customer care channels are a toll-free number, email and live chat on their website.

How do I update my contact information with Maa Durga Broadband customer care?
Customers can update their contact information by contacting the Maa Durga Broadband customer care team. They can reach out through the toll-free number, email or the upcoming live chat feature.

What happens if I miss the due date for my Maa Durga Broadband bill?
If you miss the due date for your Maa Durga broadband bill, your service may be disconnected. Maa Durga recommends promptly contacting their customer care team. Discuss payment options and avoid account disruption. They can provide solutions to help you maintain your active subscription.

What are Maa Durga Broadband's working hours for customer care?
Maa Durga Broadband's customer care team is available 24/7 to assist customers. Customers can reach the support team through the toll-free number, email or the upcoming live chat feature.