Contact IPCL Electricity Customer Care | Bajaj Finserv

Frustrated with power cuts or faulty meters? Get your electricity woes fixed fast! This guide simplifies registering a complaint with WBSEDCL electricity board

We recommend the app

Redeem your earned rewards instantly!

GO TO APP

IPCL Electricity Customer Care

India Power Corporation Limited (IPCL) serves a large customer base in Asansol, West Bengal, providing reliable electricity distribution and a range of customer care services. This guide offers a comprehensive overview of how to access and utilise IPCL's customer care channels, ensuring a smooth and efficient experience for managing your electricity connection.

IPCL electricity board complaint number

For prompt assistance with any electricity-related issue, IPCL offers a dedicated complaint line:

  • 1800 102 3783

This toll-free number is operational 24/7, allowing you to reach customer care representatives anytime.

Contacting IPCL electricity board customer care online

For those who prefer online communication, IPCL provides a convenient online platform:

  • Official website: Visit the IPCL website for a wealth of information and services, including:
    • FAQs: Get answers to frequently asked questions about billing, tariffs, and other services.
    • Online complaint registration: Register electricity-related complaints directly on the website.
    • Contact information: Find details of IPCL offices and officials in your area.
    • Customer login: Access your online account to view bills, track complaints, and manage your connection details.
  • Email: Send your inquiries or complaints to IPCL's official email address.

You can find relevant information about IPCL Electricity Board and complete your electricity bill payment.

The BBPS platform on Bajaj Finserv allows users to pay their bills instantly and securely. Customers can use various payment modes, such as credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.

Conclusion

MeECL's customer care service aims to provide a seamless and efficient experience for all electricity consumers. By utilising the various contact channels available, you can easily access information, address concerns, and manage your electricity connection effectively.

Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/ websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/ service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/ service document and applicable terms and conditions. In case any inconsistencies are observed, please click on reach us.

*Terms and conditions apply

Frequently asked questions

How can I update my contact information with IPCL electricity board customer care?

You can update your contact information by:

  • Call the customer care number: Provide your account details and new contact information to the customer care representative.
  • Visiting the IPCL website: Log in to your online account and update your contact details in the profile section.
  • Sending an email: Write to IPCL customer care with your account details and new contact information.
How do I register a complaint about a power outage with IPCL Electricity Customer Care?

You can register a complaint about a power outage through the following channels:

  • Dedicated complaint line: Dial 1800 102 3783 and follow the prompts to register your complaint.
  • Online complaint registration: Visit the IPCL website and use the online complaint registration form.
  • Email: Send an email to IPCL customer care with details of the power outage, including your location and account information.
  • Missed call service: Give a missed call to 84229 90337 to register a power outage complaint.
How can I track the status of my IPCL electricity board complaint?

You can track the status of your complaint by:

  • Calling the customer care number: Provide your complaint reference number to the customer care representative.
  • Visiting the IPCL website: Log in to your online account and check the status of your complaint under the "My Complaints" section.
What are the working hours of the IPCL electricity board customer care?

IPCL customer care is operational 24/7 through the dedicated complaint line (1800 102 3783). You can also reach customer care representatives during business hours (Monday to Friday, 10:00 AM to 5:30 PM) through the other channels mentioned above.

Show More Show Less

Videos