BSNL (Bharat Sanchar Nigam Limited) is one of India’s oldest telecommunications companies, established in 2000. BSNL has expanded its services significantly over the years, providing a variety of packages, including prepaid, postpaid, broadband, and corporate SIM services. BSNL offers affordable communication solutions across India, covering rural and urban regions. Among its key offerings are mobile services that include voice, SMS, and data plans. Customers can easily choose from BSNL's flexible prepaid and postpaid packages. In cases where a BSNL SIM card is lost, it is crucial to block the SIM immediately to prevent misuse. This article will guide you through the steps to report and block a lost BSNL SIM card.

Know about lost BSNL SIM report

When a BSNL SIM is lost or stolen, reporting it promptly is essential to avoid unauthorised use. The process to report a lost BSNL SIM has been streamlined to ensure users can take quick action. You can report the loss online, via customer care, or by visiting a BSNL store. Once reported, BSNL immediately blocks the SIM, ensuring your number is safe. Additionally, after reporting, you can request a replacement SIM from the nearest BSNL centre or through the online platform. It is advisable to keep your identification documents handy for verification purposes.

Steps to report lost BSNL sim online

1. Visit the official BSNL website.

2. Log in using your BSNL account credentials.

3. Navigate to the ‘SIM LOSS REPORTING’ section.

4. Fill in the necessary details, such as mobile number and account information.

5. Submit the request to block the SIM.

You will receive a confirmation message once the request is processed.

Different ways to block BSNL sim

There are both online and offline methods available to block a BSNL SIM card.

Online methods:

• Use the BSNL website or mobile app.
• Send an email to BSNL customer care with relevant details.

Offline methods:

• Visit the nearest BSNL office.
• Call the customer care helpline.

How to block BSNL sim via customer care?

1. Dial the BSNL customer care number: 1503.

2. Select the option for lost SIM reporting.

3. Provide your mobile number and identity verification details.

4. Confirm the request to block the SIM.

A confirmation message will be sent to your alternate number or email.

How to block BSNL sim online?

1. Go to the BSNL website or open the mobile app.

2. Sign in with your BSNL ID.

3. Go to the ‘LOST SIM BLOCK’ option.

4. Enter the mobile number and submit a request.

You will receive a confirmation after the SIM is blocked.

How to block BSNL corporate sim?

1. Contact the dedicated BSNL corporate customer service at 1800-180-1503.

2. Provide the corporate account details and mobile number.

3. Confirm your identity using corporate verification documents.

4. Submit the request to block the SIM.

You will receive a confirmation email after the request is completed.

Steps to make prepaid mobile recharges on Bajaj Finserv

1. Open the Bajaj Finserv mobile app or visit the website.

2. Log in using your account credentials.

3. Navigate to the ‘PAYMENTS’ section and choose the ‘PREPAID MOBILE RECHARGE’ option.

4. Select BSNL as the service provider.

5. Enter your mobile number and choose the recharge plan.

6. Select your preferred payment method (Bajaj Pay, credit card, UPI, net banking, etc.).

7. Confirm the transaction by entering the OTP sent to your registered number.

The recharge will be processed, and you will receive a confirmation SMS from both Bajaj Finserv and BSNL.

Fees and charges

A convenience fee of up to 2% will be charged for recharges made through the Bajaj Finserv platform. This fee depends on the transaction amount and payment mode, inclusive of applicable taxes. For more information on fees and charges, click here.

Conclusion

Reporting and blocking a lost BSNL SIM is critical to safeguarding your mobile number and preventing misuse. With both online and offline methods available, customers can choose the most convenient way to report their lost SIM. Whether it’s through the BSNL website, customer care, or a visit to the nearest store, BSNL ensures that the process is straightforward and efficient. Additionally, customers can continue to use platforms like Bajaj Finserv for BSNL prepaid recharges, ensuring their services remain uninterrupted.