Published Aug 6, 2025 4 Min Read

What is DigiLocker & Why Link Aadhaar?   

DigiLocker is a secure cloud-based platform launched by the Government of India. It allows users to store, access, and share important documents digitally, eliminating the need for physical copies. With features like integration with government databases and automatic document issuance, DigiLocker is particularly useful for students, professionals, and businesses alike.

Benefits of DigiLocker:

  • Secure digital storage: Store documents such as Aadhaar, PAN, driving licence, and academic certificates safely.
  • Paperless KYC: Simplify processes like opening bank accounts or applying for loans.
  • Anywhere access: Retrieve your documents anytime, anywhere, without worrying about losing physical copies.

Why link Aadhaar with DigiLocker?

Linking Aadhaar with DigiLocker unlocks additional benefits, such as enabling the automatic fetching of documents from government agencies. It also facilitates paperless KYC processes for financial services, such as those offered by Bajaj Finserv. For instance, you can use Aadhaar-linked DigiLocker for faster loan applications, easier verification processes, and improved document accessibility.

Pro Tip: Begin your Aadhaar linking process today to enjoy seamless access to government and financial services.

How to link Aadhaar with DigiLocker

Linking your Aadhaar with DigiLocker is a straightforward process. Follow these steps to complete the linking:

  1. Log in to DigiLocker: Visit the DigiLocker website or download the app. Use your mobile number to register or log in.
  2. Navigate to Aadhaar linking: Once logged in, click on the 'Profile' section and select 'Link Aadhaar'.
  3. Enter Aadhaar details: Input your 12-digit Aadhaar number and hit 'Submit'.
  4. Authenticate via OTP or biometric: You will receive an OTP on your Aadhaar-registered mobile number. Enter the OTP to verify. Alternatively, you can use biometric verification if available.
  5. Confirmation: Upon successful verification, your Aadhaar will be linked to DigiLocker.

Note: Ensure that your Aadhaar details, such as name and date of birth, match the information in DigiLocker to avoid errors.

How to Fix Aadhaar Linking Errors in DigiLocker

While linking Aadhaar with DigiLocker is usually a smooth process, some users may encounter errors. Here are common issues and how to resolve them:

Common Aadhaar linking errors:

  • OTP not received: This can happen if your Aadhaar-linked mobile number is inactive or incorrect.
  • Mismatch in details: If your Aadhaar details do not match the information in DigiLocker, the linking process will fail.
  • Technical glitches: Server issues or app malfunctions may disrupt the process.

Troubleshooting steps:

  1. Verify your mobile number: Ensure that the mobile number linked with your Aadhaar is active. Update it if necessary by visiting the nearest Aadhaar enrolment centre.
  2. Update Aadhaar details: If there is a mismatch in your name, date of birth, or other details, update your Aadhaar information online or at an enrolment centre.
  3. Retry after some time: If the issue is due to server downtime, wait for a few hours and try again.
  4. Contact DigiLocker support: If the problem persists, reach out to DigiLocker’s customer support for assistance.

Actionable Tip: Fix Aadhaar errors online in just a few steps to ensure seamless linking with DigiLocker.

Security Risks & Best Practices for DigiLocker

While DigiLocker is a secure platform, users should be aware of potential risks and take precautions to safeguard their data.

Potential security risks:

  • Aadhaar misuse: Unauthorised access to your Aadhaar-linked DigiLocker account can lead to misuse of personal information.
  • Weak passwords: Using simple or common passwords makes your account vulnerable to hacking attempts.

Best practices to stay safe:

  1. Enable biometric verification: This adds an extra layer of security to your DigiLocker account.
  2. Set strong passwords: Use a combination of uppercase letters, lowercase letters, numbers, and special characters for your password.
  3. Do not share OTPs: Never share the OTP received on your Aadhaar-linked mobile number with anyone.
  4. Regularly monitor your account: Check your DigiLocker account periodically for any unauthorised activity.
  5. Use secure networks: Avoid accessing DigiLocker on public Wi-Fi or shared networks to minimise hacking risks.

Pro Tip: Enable biometric verification for safer Aadhaar linking and document storage.

Frequently asked questions

Can DigiLocker be used for Aadhaar update?

Yes, DigiLocker allows updates by uploading updated Aadhaar documents and linking them with various services.

How to re-upload an Aadhaar card in DigiLocker?

To re-upload Aadhaar, log in to DigiLocker, delete the old Aadhaar file from the "Issued Documents" section, and upload the latest version.

How do I activate DigiLocker?

Register for DigiLocker by verifying your phone number or Aadhaar, setting a PIN, and authenticating using OTP or biometric verification.

Why is my Aadhaar number hidden in DigiLocker?

DigiLocker masks Aadhaar numbers for privacy and compliance with data protection laws, showing only the last 4 digits on your account.

Is biometric verification safer than OTP for Aadhaar linking?

Yes, biometric verification is safer as it uses unique physical traits (e.g., fingerprints), minimising risks compared to OTP-based methods.

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