Change DigiLocker Phone Number

In today's digital age, managing personal documents securely has become a priority. DigiLocker, a flagship initiative under the Government of India's Digital India programme, serves as a digital repository for storing and accessing important documents like Aadhaar, PAN, driving licences, and educational certificates. With seamless access to these documents, DigiLocker eliminates the need for physical copies, ensuring convenience and security.

However, keeping your mobile number updated in DigiLocker is crucial for uninterrupted access. From receiving OTPs for login to account recovery alerts, your registered mobile number plays a pivotal role in ensuring a smooth user experience. If you are wondering how to change your mobile number in DigiLocker, this complete guide will walk you through the process, troubleshooting tips, and special scenarios.

What is DigiLocker and why update your mobile number?

DigiLocker is an online document storage and verification platform launched by the Ministry of Electronics and Information Technology (MeitY). It enables users to store, share, and verify documents digitally, reducing dependency on physical paperwork.

Updating your mobile number in DigiLocker is essential for several reasons:

• Account security: Your mobile number is a key authentication factor for accessing your DigiLocker account.
• OTP verification: Login and document-sharing processes require OTPs sent to your registered number.
• Alerts and notifications: DigiLocker sends updates regarding new documents, account activity, and verification requests to your mobile number.
• Account recovery: If you forget your login credentials, your mobile number is crucial for resetting your account.

By ensuring your mobile number is current, you can avoid disruptions in accessing your documents and maintain the security of your account.

How to change your mobile number in DigiLocker

Changing your mobile number in DigiLocker is a straightforward process. Follow these steps to update your number successfully:

Step 1: Log in to your DigiLocker account

Visit the DigiLocker website or open the DigiLocker app on your smartphone. Log in using your credentials, such as your Aadhaar-linked mobile number or username and password.

Step 2: Navigate to profile settings

Once logged in, go to the profile section of your account. You will find options to update your personal details, including your mobile number.

Step 3: Enter your new mobile number

Click on the "Update Mobile Number" option. Enter your new mobile number in the designated field.

Step 4: Verify with OTP

An OTP will be sent to the new mobile number you provided. Enter the OTP to verify your number. Ensure the number is active and capable of receiving SMS messages.

Step 5: Confirm changes

After verifying the OTP, confirm the changes. Your new mobile number will be updated in your DigiLocker account.

Step 6: Test the update

Log out and log back into your account to ensure the new mobile number is functioning correctly. You can also test OTP functionality by initiating a document-sharing request.

While updating your mobile number in DigiLocker is simple, users may encounter errors during the process. Here are some common issues and their solutions:

Error 1: OTP not received

• Ensure your new mobile number is active and has a strong network connection.
• Check if your phone is in Do Not Disturb (DND) mode, which might block OTP messages.
• Retry after a few minutes or contact DigiLocker support for assistance.

Error 2: Incorrect details entered

Double-check the mobile number you entered for accuracy. Mistyped numbers can lead to failed verification or OTP delays.

Error 3: Account locked due to multiple failed attempts

If your account gets locked after repeated failed OTP attempts, wait for the lockout period to end before retrying. Alternatively, contact DigiLocker’s customer support for help.

Error 4: Technical glitches

Sometimes, the DigiLocker platform may experience temporary technical issues. In such cases, wait for a few hours and retry the process.

If you no longer have access to the mobile number registered with your DigiLocker account, follow these steps to update your number:

Step 1: Log in using alternate credentials

If your account is linked to Aadhaar, you can log in using your Aadhaar number and OTP sent to your email ID.

Step 2: Submit ID verification documents

Prepare ID verification documents, such as Aadhaar or PAN, to prove your identity. DigiLocker may require these documents for manual verification.

Step 3: Contact DigiLocker support

Reach out to DigiLocker’s official support team via their helpline or email. Explain your situation and provide the necessary documents to update your mobile number.

Step 4: Follow instructions for manual update

DigiLocker support will guide you through the manual update process. Ensure all details provided are accurate to avoid delays.

Conclusion

Keeping your DigiLocker mobile number updated is essential for secure access to your documents and uninterrupted account functionality. Whether you are updating your number for convenience or due to a change in your contact details, following the steps outlined above ensures a hassle-free process.

DigiLocker simplifies document management, and updating your mobile number enhances its utility by ensuring timely OTPs, alerts, and account recovery options. For more information on DigiLocker’s features and benefits, visit the official DigiLocker website.

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Take control of your digital identity today—update your mobile number in DigiLocker and enjoy seamless access to your documents!