Mhapsa Municipal Council, located in the vibrant town of Mapusa in Goa, plays a pivotal role in managing and maintaining civic infrastructure. Established as a governing body to ensure efficient public services, the council has a rich history of contributing to the development of the region. With a focus on enhancing public convenience, the council has integrated modern digital solutions to streamline services like property tax payments and receipt generation.

The council's collaboration with Bajaj Finserv has further simplified the process of tax payments. Residents can now enjoy the flexibility of paying their property taxes online using the Bajaj Finserv platform, which offers multiple payment modes, including net banking, credit/debit cards, Bajaj Pay, and UPI. This user-friendly service ensures timely payments and provides easy access to receipts, making the entire process seamless.

Steps to access and download Mhapsa Municipal Corporation tax receipt on Bajaj Finserv website

If you paid your property tax through the Bajaj Finserv website, follow these steps to obtain the receipt:

1. Visit the Bajaj Finserv website.

2. Log in to your account using your registered credentials.

3. Navigate to the ‘MY ACCOUNT’ icon on the right side of the page.

4. Select ‘VIEW PAYMENT REPORTS’ from the drop-down menu.

5. Navigate to the ‘BILL AND CHARGES’ section from the dashboard.

6. Click on ‘VIEW ALL’ and select ‘MY BILLS’.

7. Select the biller from the list of payments.

8. Enter your payment details, such as bill number or account number.

9. View your transaction history and locate the most recent payment.

10. Click on the ‘DOWNLOAD RECEIPT’ button, available next to the transaction.

11. Save the receipt to your device for future reference.

Note: This option is only available for payments made through Bajaj Finserv’s platform.

Steps to access and download Mhapsa Municipal Corporation tax receipt online on Bajaj Finserv app

For those who use the Bajaj Finserv app, retrieving your municipal tax payment receipt is a seamless process:

1. Visit the Bajaj Finserv app.

2. Log in to your account using your registered credentials.

3. Navigate to the ‘BILL AND CHARGES’ section from the dashboard.

4. Click on ‘VIEW ALL’ and select ‘MY BILLS’.

5. Select the biller from the list of payments.

6. Enter your payment details, such as bill number or account number.

7. View your transaction history and locate the most recent payment.

8. Click on the ‘DOWNLOAD RECEIPT’ button, available next to the transaction.

9. Save the receipt to your device for future reference.

Note: This feature applies only to payments processed via the Bajaj Finserv platform.

Common issues with Mhapsa Municipal Corporation tax receipts and how to resolve them

• Receipt not found in records: Ensure you entered the correct payment details. Contact customer support for assistance.
• Incorrect details on receipt: Double-check the property ID and transaction data. Request corrections via the official portal.
• Delayed receipt generation: Wait 24-48 hours after payment. If unresolved, contact the payment platform or municipal office.
• Failed transactions: Verify if the transaction amount was deducted. Reinitiate payment if needed and request a refund for the failed attempt.
• Access issues on app or website: Clear your browser cache or update the app to the latest version for smooth functionality.

Required documents for Mhapsa Municipal Corporation Property Tax Payment and receipt

• Property ID: Essential for identifying your property in municipal records.
• Owner’s identification proof: Submit a government-issued ID like Aadhaar or PAN card.
• Payment reference number: Required for retrieving past payment records.
• Address proof: Documents like an electricity bill or rental agreement for property verification.
• Email ID or mobile number: Necessary for OTP verification and receipt notifications.

Fees and charges

Depending on the transaction amount and payment mode, a convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.

Note: For failed transactions, the total amount, including charges except taxes, is reversed.