Maharashtra State Electricity Board (MSEB) provides electricity to consumers across Maharashtra, serving millions of households and businesses. It operates under the Maharashtra Electricity Regulatory Commission (MERC) and has several divisions responsible for electricity generation, transmission, and distribution. MSEB's vast network extends across urban and rural areas, ensuring that electricity reaches all parts of the state.

With the use of the consumer number, you can pay monthly electricity bill on Bajaj Finserv with ease. Bajaj Pay - the BBPS platform on Bajaj Finserv ensures a secure and hassle-free experience.

What is a MSEB consumer number

MSEB assigns a unique consumer number to every account holder. This number is a 12-digit identifier linked to your electricity meter and is essential for bill payments, customer support, and service requests. The consumer number also helps MSEB keep track of the energy consumption and payment history of each user.

Consumers can find this number printed on their electricity bill. It usually appears at the top, labelled as ‘CONSUMER NUMBER’. This identifier ensures that all services and transactions are correctly linked to the appropriate account.

Why do you need your consumer number

The MSEB consumer number is essential for various electricity-related services. It acts as a unique reference for every transaction between the consumer and the electricity board. You need this number to pay your MSEB electricity bill, whether online or offline. It also allows the board to track your electricity usage and payment history.

When contacting MSEB customer service, you will be required to provide your consumer number. It helps the support team address your issues more efficiently by pulling up your account details. In case of any discrepancies in your bill, this number becomes crucial for resolving the issue. Without the consumer number, managing your electricity services can become complicated.

Step-by-step guide to finding your consumer number

Locating your MSEB consumer number is simple. Follow these steps to retrieve it from your electricity bill:

• Check your most recent MSEB electricity bill.
• Look at the top section of the bill. The consumer number is usually printed prominently.
• It will be a 12-digit number labelled as ‘CONSUMER NUMBER’.
• In some cases, the number may also be found under the ‘ACCOUNT INFORMATION’ section of the bill.
• Ensure that you store this number for future reference, as it will be required for any bill payments or service queries.

Following these steps will ensure that you have your consumer number ready for any transaction or customer service request.

Alternative methods to retrieve your consumer number

If you do not have your physical bill handy, there are other ways to retrieve your MSEB consumer number:

• MSEB mobile app: Log in using your account details. The consumer number will be displayed under your profile or account information.
• MSEB website: Visit the MSEB website and log in with your registered email or phone number. You will find your consumer number in your account dashboard.
• Customer service: Contact MSEB’s customer support team and provide them with your address and meter number. They will assist you in retrieving your consumer number.

MSEB has partnered with Bajaj Finserv to offer customers a seamless experience in managing their electricity bills. Through this collaboration, consumers can easily pay their bills, download receipts, and track payment history. Bajaj Finserv provides a wide range of payment options. These include debit cards, credit cards, Bajaj Pay UPI, and internet banking. This makes the electricity bill payment process fast and convenient. Consumers can also schedule payments or set up automatic payments. This ensures they never miss a due date. The partnership simplifies the experience by offering multiple methods and platforms for quick and secure payments.

Steps to pay MSEB electricity bill using consumer number on Bajaj Finserv website

Here are the steps to pay electricity bill using consumer number:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ELECTRICITY BILL PAYMENT’ under the ‘PAYMENTS’ section drop-down and click on ‘PAY NOW’

3. Select ‘MSEB’ as your electricity provider from the drop-down

4. Enter consumer number and click on ‘FETCH YOUR BILL’

5. On the next page verify the bill details and amount

6. Click on ‘PROCEED TO PAY’ to initiate payment process

7. Choose from the available payment options: net banking, credit/debit cards, Bajaj Pay UPI, or Bajaj Pay Wallet

Fees and charges

A convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.

Note: For failed transactions, the total amount, including charges except taxes, is reversed.