Jodhpur Vidyut Vitran Nigam Limited (JDVVNL) is a power distribution company that operates in the western region of Rajasthan, covering several districts, including Jodhpur, Barmer, Jaisalmer, and Jalore. JDVVNL ensures that electricity reaches urban and rural areas, meeting the needs of homes, industries, and commercial establishments. To access various services, such as bill payments, consumers are provided with a unique consumer number. This number is crucial for identifying the account and facilitating seamless transactions, such as paying the JDVVNL electricity bill, monitoring consumption, and resolving service-related queries.

With the use of the consumer number, you can pay monthly electricity bill on Bajaj Finserv with ease. Bajaj Pay - the BBPS platform on Bajaj Finserv ensures a secure and hassle-free experience.

What is JDVVNL consumer number

A JDVVNL consumer number is a unique identifier assigned to each consumer of electricity services under JDVVNL. This 12-digit number helps the company differentiate between individual customers and allows consumers to access their electricity bills, make payments, and track usage.

The consumer number is printed on every electricity bill and is necessary for all interactions with JDVVNL, from billing queries to payment processing. Consumers should ensure that they keep this number safe and accessible at all times. It simplifies many processes, including online bill payments and customer support interactions.

Why do you need your consumer number

Your JDVVNL consumer number is essential for multiple reasons. It acts as the key identifier for your electricity connection and is required for all interactions with JDVVNL, whether online or offline. Without the consumer number, you cannot perform critical tasks such as paying bills, viewing your bill history, or filing service complaints.

The consumer number also ensures that your transactions are directed to the correct account. If you enter the wrong consumer number, your payment could be credited to someone else's account, causing delays and potential disconnections. Having your consumer number handy makes processes smoother and guarantees that your account remains up-to-date with all billing cycles.

Step-by-step guide to finding your consumer number

If you have misplaced or forgotten your JDVVNL consumer number, you can easily retrieve it by following these simple steps:

• Check your electricity bill: The JDVVNL consumer number is typically located at the top or bottom of your bill. Look for a 12-digit number listed under ‘CONSUMER NUMBER’.
• Visit the JDVVNL website: If you do not have a physical copy of your bill, you can log into the official JDVVNL website. Once logged in, navigate to the bill payment section, where your consumer number will be displayed along with your billing details.
• Contact JDVVNL customer care: Call JDVVNL customer care at their helpline number. Provide them with your name, address, and other required details. They will help you retrieve your consumer number.
• Mobile app: You can also use the JDVVNL mobile app. Log in with your registered mobile number, and the consumer number will be displayed on your account dashboard.

For more convenience in managing payments, consider using Bajaj Pay. It offers a seamless platform for efficiently handling all utility bills.

Alternative methods to retrieve your consumer number

If you do not have a copy of your electricity bill or access to the JDVVNL app, you can still retrieve your consumer number by following these steps:

• SMS service: JDVVNL offers an SMS-based service. Send an SMS with your account details, and you will receive your consumer number.
• Local JDVVNL office: Visit your nearest JDVVNL office. Provide them with your registered details, and they can help you retrieve your consumer number.
• Check old receipts: Your consumer number will be present on any previous electricity bill receipts you may have stored.

JDVVNL has partnered with Bajaj Finserv to offer customers a seamless experience in managing their electricity bills. Through this collaboration, consumers can easily pay their bills, download receipts, and track payment history. Bajaj Finserv provides a wide range of payment options. These include debit cards, credit cards, Bajaj Pay UPI, and internet banking. This makes the electricity bill payment process fast and convenient. Consumers can also schedule payments or set up automatic payments. This ensures they never miss a due date. The partnership simplifies the experience by offering multiple methods and platforms for quick and secure payments.

Steps to pay JDVVNL electricity bill using consumer number on Bajaj Finserv website

Here are the steps to pay electricity bill using consumer number:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ELECTRICITY BILL PAYMENT’ under the ‘PAYMENTS’ section drop-down and click on ‘PAY NOW’

3. Select ‘JDVVNL’ as your electricity provider from the drop-down

4. Enter consumer number and click on ‘FETCH YOUR BILL’

5. On the next page verify the bill details and amount

6. Click on ‘PROCEED TO PAY’ to initiate payment process

7. Choose from the available payment options: net banking, credit/debit cards, Bajaj Pay UPI, or Bajaj Pay Wallet

Fees and charges

A convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.

Note: For failed transactions, the total amount, including charges except taxes, is reversed.