Learn how to find your electricity board consumer number, its importance, and alternative methods to retrieve consumer number in this article.

Find GEB electricity bill consumer number

  • The Gujarat Electricity Board (GEB) is now known as the Gujarat Urja Vikas Nigam Limited (GUVNL). It plays a crucial role in the electricity distribution sector in Gujarat, India. It was established to ensure efficient power supply and management. GEB generates, transmits, and distributes electricity across the state. The board operates under the regulatory framework established by the Electricity Act 2003. It allows multiple distribution licensees to operate within the same area, fostering competition and improving service delivery.

    With the use of the consumer number, you can pay monthly electricity bill on Bajaj Finserv with ease. Bajaj Pay - the BBPS platform on Bajaj Finserv ensures a secure and hassle-free experience.

    What is GEB consumer number

    GEB consumer numbers are unique identifiers assigned to each electricity consumer by the Gujarat Electricity Board (GEB). Typically, this number consists of 11 digits and is crucial for managing billing and service requests. It helps the board track electricity usage and ensures accurate billing for consumers. The consumer number appears on electricity bills and is essential for online payments and inquiries. This system streamlines the process for both the utility provider and the customers

    Why do you need your consumer number

    Your GEB consumer number is vital for several reasons.

    • First, it simplifies electricity bill payment. You need this number to pay your bills online or at payment centres. Without it, you may face delays or difficulties in processing your payments.
    • Second, it helps you track your electricity consumption. Using your consumer number, you can view your usage history and identify any unusual spikes in consumption. This can assist in budgeting and managing your energy costs effectively.
    • Additionally, the consumer number is necessary for customer support interactions. When contacting GEB for issues like outages or billing discrepancies, providing your consumer number ensures quicker resolution.
    • Lastly, having this number handy allows you to access various online services provided by GEB, enhancing your overall customer experience.

    Step-by-step guide to finding your consumer number

    Finding your GEB consumer number is straightforward. Here is how you can do it:

    • Check your bill: The easiest way to find your consumer number is on your latest electricity bill. Look for a section labelled ‘CONSUMER NUMBER’ or ‘ACCOUNT NUMBER’.
    • Online portal: Visit the GEB website and log in to your account using your registered mobile number or email. Then, navigate to the billing section to view your consumer details.
    • Mobile app: If you have the GEB mobile app, log in and check your account details. Your consumer number should be displayed prominently.
    • Customer support: If you cannot find your consumer number, contact GEB customer support via phone or email. Provide them with details like your name and address to retrieve it.
    For more convenience in managing payments, consider using Bajaj Pay. It offers a seamless platform for efficiently handling all utility bills.

    Alternative methods to retrieve your consumer number

    Finding your GEB consumer number is straightforward. Here is how you can do it:

    • Check previous bills or e-bills received via SMS or email.
    • Visit the local GEB office with identification documents.
    • Use the official GEB website's customer service section.
    GEB has partnered with Bajaj Finserv to offer customers a seamless experience in managing their electricity bills. Through this collaboration, consumers can easily pay their bills, download receipts, and track payment history. Bajaj Finserv provides a wide range of payment options. These include debit cards, credit cards, Bajaj Pay UPI, and internet banking. This makes the electricity bill payment process fast and convenient. Consumers can also schedule payments or set up automatic payments. This ensures they never miss a due date. The partnership simplifies the experience by offering multiple methods and platforms for quick and secure payments.

    Steps to pay GEB electricity bill using consumer number on Bajaj Finserv website

    Here are the steps to pay electricity bill using consumer number:

    1. Visit the Bajaj Finserv website

    2. Navigate to ‘ELECTRICITY BILL PAYMENT’ under the ‘PAYMENTS’ section drop-down and click on ‘PAY NOW’

    3. Select ‘GEB’ as your electricity provider from the drop-down

    4. Enter consumer number and click on ‘FETCH YOUR BILL’

    5. On the next page verify the bill details and amount

    6. Click on ‘PROCEED TO PAY’ to initiate payment process

    7. Choose from the available payment options: net banking, credit/debit cards, Bajaj Pay UPI, or Bajaj Pay Wallet

    Fees and charges

    A convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.

    Note: For failed transactions, the total amount, including charges except taxes, is reversed.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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Frequently asked questions

What is the consumer number of a GEB electricity bill?
  • The GEB Consumer Number is a unique identifier assigned to each electricity consumer. It is crucial to manage your electricity account, facilitate bill payments, and resolve billing issues. This number appears prominently on your electricity bill, typically labelled as "CONSUMER NUMBER" or "ACCOUNT NUMBER." It helps the electricity provider track individual accounts efficiently. Accessing your consumer number is essential for effectively utilising online services and customer support.
How do I use my consumer number to pay my GEB electricity bill?
  • To pay your GEB electricity bill using your consumer number, visit the GEB website or mobile app. Enter your unique consumer number in the designated field to access your bill details. Review the amount due and select your preferred payment method, such as debit card, credit card, or UPI. Complete the transaction to ensure your payment is processed. This method allows for quick and convenient bill payments while keeping track of your electricity usage.
Can I change the consumer number on my GEB electricity bill?
  • No, you cannot change the consumer number of your GEB electricity bill. This unique identifier, also known as a K number, is assigned to each electricity connection by GEB and remains fixed throughout the connection's lifetime. The consumer number is essential for managing your account, tracking usage, and making payments. The consumer cannot alter it.
What documents are needed to change my GEB consumer number?
  • You cannot change your GEB consumer number. It is a unique identifier assigned to each electricity connection and remains fixed. However, you can request a name change on your electricity bill by applying with supporting documents to your local GEB office. The process involves providing proof of ownership, an indemnity bond, and other required paperwork. Once approved, your name will be updated on the account while the original consumer number is retained.
What is the process to change my GEB consumer number?
  • You cannot change your GEB consumer number. It is a unique identifier assigned to each electricity connection and remains fixed. However, you can request a name change on your electricity bill by applying with supporting documents to your local GEB office. The process involves providing proof of ownership, an indemnity bond, and other required paperwork. Once approved, your name will be updated on the account while the original consumer number is retained.
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