The Andhra Pradesh Southern Power Distribution Company Limited (APSPDCL) is responsible for distributing electricity to the southern regions of Andhra Pradesh. Established in 2000, APSPDCL operates with a mission to provide reliable, efficient, and cost-effective electricity services to residential, commercial, and industrial customers. It serves major districts, including Guntur, Prakasam, and Nellore, covering a vast network to reach diverse communities. APSPDCL offers multiple customer services such as new connection, bill payment, and complaint resolution, along with robust customer support channels to assist users. With a strong focus on leveraging technology, APSPDCL encourages online and app-based services to improve customer convenience. This digital shift is especially beneficial for the growing number of consumers seeking hassle-free online billing, updates, and support.

For customers looking to pay their APSPDCL electricity bills online, Bajaj Finserv offers a variety of payment methods. Through the Bajaj Finserv platform, users can choose from convenient options like Bajaj Pay, UPI, debit/credit cards, net banking, and digital wallets. These multiple payment methods ensure that customers can settle their electricity bills without any hassle, offering flexibility to choose a method that suits them best. With Bajaj Finserv, payments are quick and secure, reducing the risk of missed or delayed payments.

How to update mobile number in APSPDCL electricity bill

1. Log in to the APSPDCL website with your registered details.

2. Go to the ‘ACCOUNT’ section in your profile.

3. Click on ‘UPDATE MOBILE NUMBER’ and enter your new number.

4. Select ‘CONFIRM’ and follow the on-screen prompts.

5. For verification, enter the OTP sent to your new mobile number.

6. Once verified, save the updated details.

Alternatively, visit the APSPDCL mobile app:

1. Open the app and log in with your registered credentials.

2. Tap on the ‘PROFILE’ tab.

3. Choose ‘EDIT MOBILE NUMBER’ and enter your new contact number.

4. Verify using the OTP received, and confirm the change.

Why update mobile number in your APSPDCL electricity bill

Updating your mobile number in the APSPDCL database is essential for receiving timely alerts regarding your electricity consumption, billing, and scheduled maintenance. APSPDCL uses your registered contact information to notify you about any outages, due dates, and other crucial updates. Having an updated mobile number ensures that you receive prompt reminders and can avoid potential late fees. In addition, an accurate mobile number is necessary to access online services securely, as it enables two-factor authentication for login and verification purposes. Keeping your contact details current strengthens your communication with APSPDCL.

Different ways to change your mobile number in APSPDCL electricity bill

Offline method

Customers may visit the nearest APSPDCL office to update their mobile number in person. At the customer service desk, they should request a ‘MOBILE NUMBER UPDATE’ form, fill it with their new contact details, and provide the necessary identification. After processing, the new number will be updated in the system.

Online method

For online convenience, customers can visit the APSPDCL website or mobile app. After logging in, users should go to the ‘ACCOUNT’ section, select ‘UPDATE MOBILE NUMBER’, and enter the new contact information. An OTP will be sent to the updated number for verification. Once confirmed, the updated mobile number will be registered successfully.

Pay the APSPDCL electricity bill online on the Bajaj Finserv website

Here is how you can pay your APSPDCL electricity bill online through Bajaj Finserv:

1. Visit the Bajaj Finserv website.

2. Go to 'ELECTRICITY BILL PAYMENT' under the 'PAYMENTS' section.

3. Click on ‘PAY NOW’ and select APSPDCL from the list of electricity boards.

4. Enter your 'CUSTOMER ID' and click on ‘FETCH BILL’.

5. Choose a payment method from options such as credit card, debit card, UPI, e-wallet, or net banking.

6. Enter the required payment details and verify the information you provided.

7. Click on ‘PAY NOW’ to complete the transaction.

Pay APSPDCL electricity bill online on Bajaj Finserv app

Here is how you can pay your APSPDCL electricity bill online through Bajaj Finserv app:

1. Download the Bajaj Finserv app and log in using your credentials.

2. Go to 'ELECTRICITY BILL PAYMENT' under the 'BILLS ANE RECHARGES' section.

3. Click on ‘PAY NOW’ and select APSPDCL from the list of electricity boards.

4. Enter your 'CUSTOMER ID' and click on ‘FETCH BILL’.

5. Choose a payment method from options such as credit card, debit card, UPI, e-wallet, or net banking.

6. Enter the required payment details and verify the information you provided.

7. Click on ‘PAY NOW’ to complete the transaction.

Fees and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.

Conclusion

APSPDCL is dedicated to providing efficient power distribution services to Andhra Pradesh’s southern regions. With a focus on customer convenience, APSPDCL offers multiple digital channels for bill payments, mobile number updates, and support services. For customers, keeping mobile numbers updated is essential to ensure they receive important notifications about billing and power updates. The APSPDCL partnership with platforms like Bajaj Finserv enhances service accessibility, enabling users to manage their electricity accounts seamlessly.