Learn more about FASTag security: tips, best practices, and balance management.

FASTag Security Balance: Everything You Need to Know

FASTag, a revolutionary technology introduced for the electronic toll collection system in India, has significantly eased the process of toll payments on highways.
When you purchase a FASTag, a security deposit is taken to ensure the tag is used within the stipulated guidelines. Understanding how the FASTag security balance works and how it can be refunded or maintained is crucial for every FASTag user. This balance is a part of the initial amount you pay, which is refundable upon closing the FASTag account. With digital platforms offering easy FASTag management, getting refunds on your security deposit has become more straightforward.
However, users often have questions about the process, especially when it involves online transactions and associated charges. Let us dive into the details.

How to recharge FASTag

Now, recharging your FASTag is easier than ever with the Bajaj Finserv BBPS Platform. The Bajaj Finserv BBPS Platform simplifies the FASTag recharge process and offers several advantages. Some prominent advantages are:

  • Enhanced security: The BBPS platform ensures encrypted and secure payment gateways, safeguarding your sensitive information during the process.
  • Instant receipts: With BBPS, you receive instant payment confirmation and digital receipts, helping you keep track of your payments effortlessly.
  • Multiple payment options: The BBPS platform offers a choice of payment options including net banking, credit/debit cards, and UPI.

How to get a refund of the FASTag security deposit

Getting a refund of your FASTag security deposit involves a few simple steps. Initially, you need to log in to your FASTag account through the provider's portal, such as Paytm.

Navigate to the section for closing the account or requesting a refund. After submitting the necessary details and confirming the closure of your FASTag account, the security deposit will be refunded to your linked bank account.

It is essential to ensure that all pending dues are cleared to process the refund smoothly.

Maintaining adequate balance

Maintaining an adequate balance in your FASTag account is crucial to avoid any inconvenience at toll plazas. An insufficient balance can lead to your vehicle being blacklisted at tolls, attracting additional fines.

It is advisable to set up an auto-recharge feature or regularly check the account balance to ensure smooth travel. Remember, the security balance is separate from the toll amount balance and is not used for toll transactions.

FASTag security tips

To ensure the security of your FASTag transactions and account, follow these essential tips:

Regularly monitor your FASTag account for any unauthorised transactions.

Keep your registered mobile number and email updated to receive timely alerts.

Do not share your FASTag account details with anyone.

Use reputable platforms like Paytm or the Bajaj Finserv BBPS platform for recharges and balance checks to avoid phishing scams.

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Disclaimer

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Frequently asked questions

​​How can I get my Paytm FASTag security deposit back?

Yes, it is refundable. Deactivate your FASTag through Paytm's website or app. Once deactivated and any outstanding dues cleared, request a security deposit refund.

Is FASTag security balance refundable?

The security deposit acts as a guarantee and is fully refundable upon deactivation and account closure, provided there are no pending dues.

​​How to cancel FASTag and get a refund?

Contact the customer care or use their app/website. Deactivate your FASTag and ensure no balance remains. Then, request a security deposit refund.

​​Can we reverse money from FASTag?

No direct reversal from FASTag. If a mistake is made, you will need to contact the recipient and your bank for reversal.

How to transfer money from FASTag to bank account?

FASTag balance is for toll payments, not transfers. When you deactivate and claim a refund, any remaining balance is transferred back to your linked bank account.

Is the FASTag security balance refundable?

Yes, the FASTag security balance is refundable upon closing your FASTag account. The refund process typically takes a few days, and the amount is credited back to the bank account linked with your FASTag.

How do I get a refund from FASTag?

To get a refund from your FASTag, log into your FASTag account on the provider's portal, navigate to the account closure section, and request a refund of the security deposit. Ensure all pending dues are cleared to avoid any delays in the refund process.