Bajaj Finserv FASTag Recharge, Top-Up and Payment Guide

Recharging your FASTag is a simple and user-friendly process with Bajaj Finserv. Follow these steps to top up your wallet:

1. Log in to Your Bajaj Finserv Account:
   • Visit the Bajaj Finserv website or open the mobile app.
   • Enter your registered mobile number and password to log in.
2. Navigate to the FASTag Section:
   • Once logged in, go to the "Services" section.
   • Select "FASTag" from the available options.
3. Enter Recharge Details:
   • Choose the recharge option and enter the desired amount.
   • Ensure the amount is within the permissible recharge limits.
4. Complete the Payment:
   • Select your preferred payment method, such as UPI, net banking, or debit/credit card.
   • Confirm the transaction by entering the OTP sent to your registered mobile number.
5. Receive Confirmation:
   • After successful payment, you will receive a confirmation message on your registered email and mobile number.
   • The amount will be credited to your FASTag wallet shortly.

Pro Tip: Always ensure that your internet connection is stable during the transaction to avoid payment failures.

For frequent travellers, setting up auto-recharge ensures that your FASTag wallet never runs out of balance. Here is how you can enable this feature through Bajaj Finserv:

1. Access the Auto-Recharge Option:
   • Log in to your Bajaj Finserv account and navigate to the "FASTag" section.
   • Select the "Auto-Recharge" feature.
2. Define Recharge Parameters:
   • Set a minimum threshold balance for your FASTag wallet.
   • Specify the recharge amount that will be automatically added when the balance falls below the threshold.
3. Choose a Payment Method:
   • Link a payment method, such as a debit card, credit card, or UPI ID, for auto-recharge.
   • Authorise the recurring payment setup by entering the OTP sent to your mobile number.
4. Confirm and Activate:
   • Review the details and confirm the auto-recharge setup.
   • You will receive a confirmation message once the feature is activated.

Benefits of Auto-Recharge:

• Eliminates the need for manual top-ups.
• Ensures uninterrupted travel without delays at toll plazas.
• Provides peace of mind, especially during long journeys.

After completing your FASTag recharge, there are a few steps to ensure that the balance is updated and ready for use.

1. Check Recharge Status:
   • Log in to your Bajaj Finserv account and navigate to the "FASTag" section.
   • Verify the updated balance in your wallet.
2. Understand Recharge Processing Time:
   • Typically, the recharge amount is credited instantly. However, in rare cases, it may take up to 24 hours.
3. Troubleshooting Failed Payments:
   • If your recharge amount has been debited but not credited to your FASTag wallet:
     • Check your payment confirmation email or SMS for transaction details.
     • Contact Bajaj Finserv Customer Support with the transaction ID for assistance.
   • Ensure that your internet connection was stable during the transaction.
4. Monitor Usage:
   • Keep track of your FASTag usage and balance to avoid running out of funds during travel.

By following these steps, you can ensure a smooth and hassle-free experience with your Bajaj Finserv FASTag.

Conclusion

Recharging your FASTag through Bajaj Finserv is a quick, secure, and convenient process that ensures uninterrupted travel on Indian highways. With features like auto-recharge and robust customer support, Bajaj Finserv makes managing your FASTag wallet effortless.

Whether you are topping up your balance or troubleshooting a failed payment, Bajaj Finserv provides a seamless and user-friendly experience. Start your FASTag recharge journey today and enjoy cashless toll payments with ease.