Published Nov 18, 2025 4 Min Read

Why You Should Regularly Check Your FASTag Wallet Balance

Keeping track of your FASTag wallet balance is essential for uninterrupted toll payments. Here are some key reasons why monitoring your balance is important:

1. Avoid toll disruptions

Imagine being stuck at a toll plaza with insufficient balance in your FASTag wallet. This can not only delay your journey but may also attract penalties or fines. By regularly checking your balance, you can ensure smooth travel without any interruptions.

Pro-tip: Set up low balance alerts in your Bajaj FASTag wallet to receive notifications when your balance drops below a certain threshold.

2. Prevent penalties and fines

Running out of balance in your FASTag wallet can lead to penalties at toll plazas. Regular balance checks help you avoid such unnecessary expenses.

3. Track your toll usage

Monitoring your FASTag wallet balance allows you to review your transaction history and keep track of your toll expenses. This is particularly useful for budgeting and identifying any discrepancies in toll deductions.

Actionable Tip: Use the Bajaj Finserv app to view your transaction history and manage your toll expenses efficiently.

4. Convenience through auto-recharge

To make life easier, you can enable the auto-recharge feature for your Bajaj FASTag wallet. This ensures that your wallet is automatically topped up whenever the balance falls below a set limit.

Managing Your Bajaj FASTag Wallet Balance

Managing your Bajaj FASTag wallet balance is straightforward, thanks to the user-friendly tools provided by Bajaj Finserv. Here is a detailed guide on how you can check and recharge your wallet balance:

What is Bajaj FASTag wallet balance?

Your Bajaj FASTag wallet balance is the amount of money available in your FASTag account, which is used to pay toll charges electronically. Ensuring an adequate balance is crucial for seamless toll payments.

How to check your Bajaj FASTag wallet balance

1. Using the Bajaj Finserv app

The Bajaj Finserv app offers a convenient way to check your FASTag wallet balance. Follow these steps:

  • Log in to the Bajaj Finserv app using your credentials.
  • Navigate to the FASTag section.
  • Your wallet balance will be displayed on the dashboard.

2. Through the official website

You can also check your FASTag wallet balance on the Bajaj Finserv website:

  • Visit the official Bajaj Finserv website.
  • Log in to your account.
  • Go to the FASTag section to view your wallet balance.

3. Missed call service

For those who prefer offline methods, Bajaj Finserv provides a missed call service:

  • Dial the designated missed call number from your registered mobile number.
  • Receive an SMS with your wallet balance details.

Pro-tip: Save the missed call number on your phone for quick access.

4. Setting up low balance alerts

To avoid running out of balance, you can enable low balance alerts:

  • Log in to the Bajaj Finserv app or website.
  • Go to the notification settings in the FASTag section.
  • Enable low balance alerts and set your preferred threshold.

Troubleshooting Balance and Transaction Issues

While Bajaj FASTag services are designed to be seamless, you may occasionally encounter issues with your wallet balance or transactions. Here are some common problems and their solutions:

1. Failed recharge attempts

If your recharge attempt fails, follow these steps:

  • Check your bank account or payment method to ensure the transaction was processed.
  • Verify your internet connection if using the app or website.
  • Retry the recharge after a few minutes.

Pro-tip: Use the Bajaj Finserv app for quick and secure recharges.

2. Discrepancies in wallet balance

If you notice any discrepancies in your wallet balance, you can:

  • Review your transaction history on the Bajaj Finserv app or website.
  • Identify any unauthorised or duplicate deductions.
  • Contact Bajaj Finserv customer support to raise a dispute if required.

Contact Bajaj Finserv support if issues persist.

3. Unsuccessful toll transactions

In case a toll transaction fails but your wallet balance is deducted:

  • Check your transaction history to confirm the deduction.
  • File a claim through the Bajaj Finserv app or website.
  • Reach out to customer support for assistance.

Conclusion

Managing your Bajaj FASTag wallet balance is essential for hassle-free travel and efficient toll payments. By regularly checking your balance, enabling low balance alerts, and setting up auto-recharge, you can ensure uninterrupted journeys. Bajaj Finserv provides multiple convenient options to help you manage your FASTag wallet, whether through the app, website, or offline services.

Frequently Asked Questions

Why is my Bajaj FASTag wallet balance not updating after a recharge?

This could be due to system delays, failed recharge processes, or server issues. Check your transaction history for confirmation and contact Bajaj Finserv customer support if the issue persists.

Can I check my Bajaj FASTag wallet balance without an internet connection?

Yes, you can use the missed call service to check your wallet balance without an internet connection. Dial the designated number from your registered mobile number and receive an SMS with your balance details.

What is the customer support number for Bajaj FASTag wallet balance issues?

For assistance with wallet balance issues, you can contact Bajaj Finserv customer support at their official helpline number. Alternatively, you can use the live chat or email support options available on the Bajaj Finserv website.

Can I transfer money from my Bajaj FASTag wallet to my bank account?

Currently, transferring money from your FASTag wallet to your bank account is not permitted. The wallet balance is exclusively for toll payments.

What happens if a toll transaction fails but my wallet balance was deducted?

If your wallet balance is deducted despite a failed toll transaction, you can:

  • Check your transaction history for confirmation.
  • File a claim through the Bajaj Finserv app or website.
  • Contact customer support to escalate the issue.
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