A comprehensive guide on the maintenance of FASTags. 

Everything you need to know about FASTag maintenance form

The FASTag maintenance form is an essential tool for FASTag account holders, enabling them to update or change account details, report issues, and manage their FASTag efficiently.

This form is typically provided by the FASTag issuer and can often be found on their official website or obtained at customer service centres. It is a formal request for various maintenance tasks related to your FASTag account, ensuring your toll payments are trouble-free and your account details are current.

Features of a FASTag

  • Automatic toll payments: FASTag automatically deducts toll charges as you pass through toll plazas, saving time and avoiding queues.
  • Easy account management: You can handle your FASTag account online, view transaction history, and top up your balance as needed.
  • Nationwide acceptance: FASTag is accepted at over 500 toll plazas across national and state highways

Now recharge your FASTag easily on the Bajaj Finserv BBPS platform or the Bajaj Finserv app

The Bajaj Finserv BBPS platform and the Bajaj Finserv App offer a convenient way of FASTag recharge. With a few clicks, you can ensure your FASTag has sufficient balance for all your journeys, making toll payments smoother and more efficient.

Bajaj Finserv app for all your financial needs and goals

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Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

​How do I update FASTag online?

To update FASTag online, you need to visit your bank's FASTag portal or the National Highways Authority of India (NHAI) official website. Log into your account, go to 'Manage Tags' or an equivalent section, and make the necessary updates.

​​How do I contact FASTag customer care?

To contact FASTag customer care, you can dial the FASTag customer helpline number which varies with each issuing bank or agency. You can also email your queries or visit the local branch of the issuing bank/agency for assistance.

​​How to update VRN in FASTag?

To update the Vehicle Registration Number (VRN) in FASTag, log into your FASTag account via the issuer's portal. Navigate to the vehicle details section, select the option to edit VRN, enter the correct number, and save changes.

What is 1800 3006 9090?

1800 3006 9090 is a toll-free customer care helpline number associated with FASTag services. This number can be used by customers to address their queries or issues related to FASTag.

​​What is 1800 425 0018 1800 3011 3333?

1800 425 0018 and 1800 3011 3333 are customer service numbers. The specific services they relate to can vary. These could be for banks, financial institutions, or other customer service providers. Please refer to the relevant documents or websites to confirm their services.

Does FASTag have validity?

Yes, FASTag has a validity period, usually five years from the date of issuance. After this period, you will need to renew your FASTag.

How do I contact the FASTag biller?

For billing inquiries or issues, you can contact your FASTag issuer's customer service through their toll-free number, email, or official website. 

How do I claim my FASTag refund?

To claim a refund from your FASTag account, submit a closure request through your issuer's customer service. Upon account closure, any remaining balance will be refunded per the issuer's policy. 

What is the security deposit for FASTag?

The security deposit for FASTag varies depending on the issuer and vehicle class. It is refundable at the time of FASTag account closure.

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