Explore the process of switching your FASTag provider without any hassle and experience seamless toll payments.
Changing Your FASTag Provider: Everything You Need to Know
In today's fast-paced world, the convenience of FASTag has revolutionised the way we travel through toll plazas. However, there may come a time when you need to switch your FASTag provider.
Whether it is for better customer service, improved features, or lower fees, changing your FASTag provider is a straightforward process designed with user convenience in mind.
Reasons for changing your FASTag provider
The decision to change your FASTag provider can stem from various reasons, including but not limited to enhanced service offerings, more competitive recharge options, or simply a preference for another bank's interface and customer support.
Now, recharging your FASTag is easier than ever with the Bajaj Finserv BBPS Platform. The Bajaj Finserv BBPS Platform simplifies the FASTag recharge process and offers several advantages. Some prominent advantages are:
- Enhanced security: The BBPS platform ensures encrypted and secure payment gateways, safeguarding your sensitive information during the process.
- Instant receipts: With BBPS, you receive instant payment confirmation and digital receipts, helping you keep track of your payments effortlessly.
- Multiple payment options: The BBPS platform offers a choice of payment options including net banking, credit/debit cards, and UPI.
Steps to change your FASTag provider
Here is the step-by-step guide to changing your FASTag provider.
- Closing your existing FASTag account: Begin by requesting the closure of your current FASTag account. This can usually be done through the provider's app, website, or customer service.
- Apply for a new FASTag: Choose a new FASTag provider and apply for a new tag. You may need to submit documents such as your vehicle's RC and a passport-sized photograph, depending on the provider's requirements.
- Link to your vehicle: Once received, link the new FASTag to your vehicle by adhering it to your windshield and activating it as per the provider's instructions.
- Recharge and start using: With your new FASTag activated, you are ready to recharge and use it at toll plazas nationwide.
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Considering online transaction charges
It is essential to consider the transaction charges associated with recharging your FASTag account online. When using platforms like the Bajaj Finserv BBPS for your FASTag recharge, be aware that a convenience fee of up to 2% may be charged, depending on the transaction amount and the payment mode. This fee, inclusive of applicable taxes, is a small price for the convenience and time savings FASTag offers.
Making the switch seamlessly
Changing your FASTag provider does not have to be a hassle. With a bit of preparation and understanding of the process, you can ensure a smooth transition.
Keep in mind the potential online transaction charges and choose a provider that aligns with your needs and expectations.
Conclusion
Changing your FASTag provider is straightforward and can lead to better services and savings.
By following the simple steps outlined above and keeping an eye on transaction fees, you can make the switch without affecting your travel plans. Always ensure you choose a provider that offers the services and support that best meets your needs, enhancing your toll-paying experience on India's highways.
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Frequently asked questions
It is not recommended to have FASTags from two different providers simultaneously on one vehicle, as this may cause issues at toll plazas.
Yes, you can change your FASTag from one company to another, or from one bank to another, for example from Axis Bank to ICICI Bank. However, the process may vary from one issuer to another. Here are the general steps you might need to take:
- Deactivation of your Current FASTag: You can either visit the bank (tag issuer's office) and apply for the deactivation, or you can call their customer care and ask them to deactivate your FASTag. They might ask for the details attached to the FASTag for verification. Once you've applied for deactivation, make sure to get a confirmation message or mail.
- Apply for a New FASTag from another Bank/Issuer: Apply for a new FASTag at the other issuer’s website or office, fill the requisite form and pay the registration fee. Post verification, a new FASTag will be issued to you.
It is important to understand that the old and new FASTags cannot be in operation at the same time. You must only use the new FASTag after the old one has been deactivated.
It is also possible that you may not be able to transfer the balance amount in your old FASTag account to a new FASTag account when switching between different banks.
You also might not be able to get the refund of the deactivated FASTag immediately, as that process could take some time depending upon the bank's policy.
It is best to clear any outstanding dues on the old FASTag before making a switch. You can apply for the new FASTag and start using it after recharging the wallet.
It is not recommended to have FASTags from two different providers simultaneously on one vehicle, as this may cause issues at toll plazas.
The time it takes to switch FASTag providers can vary but usually involves the time taken to close the current account and receive and activate the new FASTag, generally a few days.
