Contact Bhima Riddhi Broadband customer care number for complaints related to Broadband. Find Bhima Riddhi Broadband customer care details, complaint redressal information etc.
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Bhima Riddhi Broadband Customer Care
Bhima Riddhi Broadband Private Limited (BRBPL) is a leading Internet Service Provider (ISP) based in Kolhapur, Maharashtra. The company offers broadband internet services to regional residential and commercial customers.
BRBPL was founded to provide the local community with reliable and high-speed internet connectivity. The company has since expanded its operations to other parts of Maharashtra, including Pune.
One of the key features of BRBPL's services is the use of Wi-Fi technology to deliver internet access. This allows customers to have a more flexible and convenient setup, as they can connect multiple devices to the network without wired connections.
Introduction to Bhima Riddhi Broadband customer care
Bhima Riddhi Broadband Private Limited (BRBPL) strongly emphasises providing excellent customer care services to its clients. The company has a dedicated customer care team available to assist customers with any inquiries or issues they may have.
Customers can reach the BRBPL customer care team through various channels. It includes a toll-free helpline number and an online contact form. The team is trained to address customer concerns and provide timely resolutions promptly.
Ways to contact Bhima Riddhi Broadband customer care
Bhima Riddhi Broadband offers multiple channels for customers to reach their customer care team.
There is a toll-free number, live chat, email, and social media platforms.
1. Toll-free number
Bhima Riddhi Broadband provides a toll-free number for customers to contact the customer care team. The number is 0231 - 6655577.
2. Live chat
Bhima Riddhi Broadband offers a live chat feature on its website. This feature allows customers to communicate with the customer care team in real-time.
3. Email address
The company maintains an active presence on social media platforms. It lets customers connect with the customer care team and stay updated on the latest news and offers.
Reason to contact Bhima Riddhi Broadband customer care
Bhima Riddhi Broadband offers comprehensive customer care services to address various customer needs and concerns.
Some of the key areas covered by their customer care team include:
1. Subscription issues
- Inquiries about available plans and pricing
- Upgrading or downgrading subscription plans
- Cancelling or suspending service
- Billing and payment-related issues
2. Technical problems
- Troubleshooting internet connectivity issues
- Guidance on router setup and configuration
- Resolving speed or performance-related complaints
- Reporting and addressing service outage
3. Content inquiries
- Providing information on available content and streaming options
- Assisting with accessing and using online content platforms
- Addressing questions about parental controls and content filtering
4. Account-related queries
- Updating personal or contact information
- Handling account suspension or termination
- Guiding in managing user profiles and permissions
- Resolving issues with email or other account-linked services
Bhima Riddhi Broadband has a customer-centric approach and focuses on efficient services across platforms.
It demonstrates its commitment to providing a seamless experience for its customers.
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Frequently asked questions
Yes, Bhima Riddhi Broadband offers WhatsApp support for customer inquiries. Customers can reach the company's customer care team on WhatsApp at +918048371890.
To update your contact information, you can call the toll-free number or email customer care. Provide the necessary details, and the team will update your information promptly.
If you miss the due date for your Bhima Riddhi Broadband bill, a late fee may be applied to your account. It is recommended to contact customer care to discuss payment options and avoid service interruptions.
Bhima Riddhi Broadband's customer care is available from 9:30 am to 7:30 pm on weekdays and weekends.