Airtel Black brings all your services—mobile, broadband, and DTH—under one plan for a seamless experience. You get one bill, priority customer service, and exclusive benefits. It simplifies your life and saves you time with quick resolutions and added convenience. With Airtel Black, managing your connections becomes effortless and hassle-free.

Airtel Black's customer care services are designed to assist with queries, technical support, billing issues, and troubleshooting. The dedicated team ensures that customers can access help quickly and efficiently, reinforcing its reputation as a reliable black provider in the region. They also provide hassle-free solutions for bill payments. You can easily pay your broadband bill with Bajaj Pay – The secure BBPS platform by Bajaj Finserv. It ensures a smooth, secure, and hassle-free payment experience.

Key contact methods for Airtel Black support

Airtel Black offers multiple ways for customers to get in touch with their support team:

• Customer care numbers: Dedicated helplines for general and account related.
• Email support: Customers can send queries or concerns via email.

By offering a variety of communication channels, Airtel Black ensures accessibility and quick problem resolution.

Customer care numbers

Airtel Black has regional customer care helplines to provide support:

• Airtel users can dial 121 and other users can call 24x7 toll free number 9810012345.

These numbers are active during working hours, ensuring that customers can reach out for support with connection issues, billing queries, or account-related matters.

Email support details

Here is the email ID for Airtel DTH concerns:

• digitaltv@airtel.com

You can use these email address to report issues, request information, or seek assistance with payment-related concerns. Ensure you provide complete details, such as: your customer ID and nature of the issue, for faster resolution.

Steps to recharge Airtel DTH online on Bajaj Finserv website

Follow these steps to recharge your Airtel DTH online on Bajaj Finserv website:

1. Go to the Bajaj Finserv website and sign in

2. Select the ‘DTH RECHARGE’ option from the ‘PAYMENTS’ section

3. Enter your Airtel DTH ID and select ‘AIRTEL’ as your provider

4. Choose the preferred plan

5. Confirm details and proceed to payment

6. Complete the payment, and your Airtel DTH recharge will be processed

Steps to recharge Airtel DTH online on Bajaj Finserv App

Follow these steps to recharge your Airtel DTH online on Bajaj Finserv App:

1. Open the Bajaj Finserv App and log in

2. Select ‘PAYMENTS’ from the main dashboard

3. Tap on ‘DTH’ from the drop-down menu

4. Enter your Airtel DTH customer ID and select ‘AIRTEL’ from providers

5. Select and review the chosen plan

6. Proceed to make the payment to complete your recharge

Fees and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.