In summary

Noida Power Company Limited (NPCL) is the electricity distribution company serving consumers across Noida, Uttar Pradesh.

  • NPCL is a joint venture between Noida Authority and the Torrent Group, providing power to residential, commercial, and industrial users.
  • Consumers can conveniently pay their NPCL electricity bills online through Bharat Connect-enabled platforms such as Bajaj Pay on Bajaj Finance.
  • Multiple payment options are available, including UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.
  • Online payments are secure, quick, and help users avoid visiting payment centres.
  • After a successful transaction, users receive instant payment confirmation for easy bill tracking and record-keeping.

About Noida Power Company Limited (NPCL) bill payment

Noida Power Company Limited (NPCL) is a joint venture between Noida Authority and the Torrent Group that distributes electricity across Noida, Uttar Pradesh. It provides reliable power supply to residential, commercial, and industrial consumers within its service area.

NPCL consumers can conveniently complete their electricity bill payment online using Bharat Connect-enabled platforms like Bajaj Pay on Bajaj Finance. Users can pay NPCL bills securely using UPI, debit card, credit card, net banking, or Bajaj Pay Wallet and receive instant payment confirmation.

 

  • Benefits of paying NPCL electricity bill online on Bajaj Finance

    When making your NPCL electricity bill payment online through the Bajaj Finance Bharat Connect platform, you can avail of the following benefits:

    • Ease of payment: You can make the NPCL bill payment online at any time from the comfort of your home before the due date.
    • Multiple payment methods: The Bajaj Finance Bharat Connect platform allows you to use credit/ debit cards, net banking, UPI, or e-Wallets to make transactions incredibly convenient.
    • Safe and secure: The Bajaj Finance Bharat Connect provides a safe and secure payment platform. Your payment details are secure with the platform’s robust security measures.
    • Instant billing receipts: When you pay NPCL bill online, you will receive instant transaction IDs and billing receipts. It ensures better transparency and reliability.

    NPCL electricity tariff per unit - UPERC-approved slabs (Greater Noida)

    NPCL electricity tariffs are approved by the Uttar Pradesh Electricity Regulatory Commission (UPERC) and are based on consumer category, sanctioned load, and usage pattern. The tariff structure includes a combination of fixed charges, energy charges, and slab-based billing for domestic consumers. Commercial, industrial, and agricultural categories follow demand-based or subsidised tariff models instead of fixed per-unit slabs.

    Consumer CategorySub CategoryTariff TypeFixed ChargesEnergy Charges (₹/kWh)Billing Basis
    Domestic (LMV-1)Residential usersSlab-based tariffApplicable (monthly fixed charge as per load)Increasing slab rates (as per UPERC order)Units consumed (0–100 / 101–300 / 300+)
    Domestic (LMV-1)Lifeline/BPL consumersSubsidised slab tariffLow/zero fixed chargeLowest slab rateConsumption-based
    Commercial (LMV-2)Small commercial loadLT commercial tariffFixed charge per kW/HPHigher than domestic slabLoad + consumption
    Commercial (LMV-2)Medium commercialLT demand-based tariffFixed demand charge₹7 – ₹10 per kWh (approx category range as per order)Demand + energy
    Commercial (HT supply)Large industriesHT tariffDemand charge per kVAVariable (UPERC notified per slab/voltage)Demand + voltage class
    Industrial ConsumersManufacturing unitsHT/LT industrial tariffFixed + demand chargeCategory-specific approved rateLoad + demand
    AgricultureIrrigation usersSubsidised tariffMinimal / govt-supported fixed chargeFlat / concessional rate (HP-based)Horsepower / connection-based

    NPCL customer care details

    Noida Power Company Limited (NPCL), the UPERC-regulated electricity distributor for Greater Noida, offers 24x7 NPCL customer care through helpline, WhatsApp and email for electricity queries and complaints. Use the verified NPCL helpline number and contacts below.

    Contact TypeDetails
    24×7 Call Center / WhatsApp0120 6226666
    Emergency Helpline9718722222
    Email (General Queries)crmnpcl@rpsg.in
    Email (No Power Complaint)nocurrentnpcl@rpsg.in
    Registered AddressNoida Power Company Limited, Sector / Knowledge Park, Greater Noida, Uttar Pradesh 201301–201310

    What if my NPCL payment fails on Bajaj Pay

    If your NPCL bill payment on Bajaj Pay fails after the amount is debited, it is auto-reversed through the Bharat Connect clearing cycle, usually within 3 to 7 working bank days. Bajaj Pay Wallet refunds are quicker, from instant to 24 hours. Do not retry immediately, because many failures are display lags where the payment actually went through. Wait about 15 minutes and check your NPCL bill status in the NPCL Connect app or on noidapower.com first. Follow these steps:

    1. Wait about 15 minutes before doing anything.
    2. Check the NPCL Connect app or noidapower.com to see whether the bill shows as paid.
    3. Check your Bajaj Pay order history for the transaction status.
    4. If the bill is still unpaid after 24 hours, raise a Bajaj Pay support ticket quoting the Bharat Connect reference number from the failed-payment SMS.

    Never make a second payment until you have confirmed the first one has reversed, as duplicate payments are refunded but take longer. Keeping the reference number handy helps support trace your NPCL bill payment quickly, whether you paid through NPCL Quick Pay online or the Bajaj Pay app.

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You can pay your NPCL electricity bill on the Bajaj Finance platforms by following these steps:

On the Bajaj Finance app

  1. Download the Bajaj Finance app from the Google Play Store or App Store and install it on your device  
  2. Open the app, log in, or register if you are a new user  
  3. Scroll down to the ‘Bills and recharges’ section and click on ‘Electricity’
  4. Select/search for your electricity provider
  5. Enter the requested details like Service/Consumer Number and City/Sub division code
  6. Click on ‘PROCEED’, your total bill amount will be shown
  7. Click on ‘PROCEED TO PAY’ and choose your preferred mode of payment
  8. Once you have completed the transaction, you will get notified that the payment was successful

On the Bajaj Finance website

  1. Go to the Bajaj Finance website
  2. Scroll down to the ‘Bills and recharges’ section, click on 'Electricity’
  3. Enter your mobile number and login with an OTP
  4. Select/search for your electricity provider
  5. Enter the requested details like Service/Consumer Number and City/Sub division code
  6. Click on ‘PROCEED’,
  7. Your total bill amount will be shown, click on ‘PROCEED TO PAY’ to choose your preferred mode of payment
  8. Once you have completed the transaction, you will get notified that the payment was successful

Electricity billers across India

Apart from NPCL electricity bill, Bajaj Finance also allows you to pay for other electricity bill provider across India. You can pay for operators such as

TNEB Electricity Bill PaymentKSEB Electricity Bill PaymentPSPCL Electricity Bill Payment
BESCOM Electricity Bill PaymentAPDCL Electricity Bill PaymentCESC Electricity Bill Payment
WBSEDCL Electricity Bill PaymentBSES Electricity Bill PaymentAVVNL Electricity Bill Payment

Zone-wise electricity boards in India

Himachal Pradesh Electricity Bill PaymentPunjab Electricity Bill PaymentChandigarh Electricity Bill Payment
Uttarakhand Electricity Bill PaymentHaryana Electricity Bill PaymentUttar Pradesh Electricity Bill Payment

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Frequently asked questions

How do I view my NPCL bill online?

To view your NPCL bill online, go to the official NPCL website and click on the 'Online Bill' option. Enter your Service Connection Number (SCN) to access and view your bill. Make sure to have the latest browser version for smooth operation.

How can I download my NPCL electricity bill?

To download your NPCL electricity bill, log into the NPCL website with your consumer number, go to the ‘VIEW BILL’ section, and download the bill for your desired period. You can also download it using apps like Bajaj Finance.

Where can I check my NPCL electricity bill status?

You can check your NPCL electricity bill status on the NPCL website by logging in with your consumer number and navigating to the ‘BILL STATUS’ section. Apps like Bajaj Finance and Paytm also offer this service.

How can I update my contact information for NPCL bill notifications?

To update your contact information for NPCL bill notifications, visit the NPCL website, log in to your account and go to personal details or account settings. Here, you can update your contact information including phone number and email.

How can I confirm that my NPCL bill payment was successful?

To confirm whether your NPCL bill payment was successful, check your email or phone for a confirmation message from NPCL. Alternatively, log in to your NPCL account and check the bill status. If paid, it should display as 'PAID' or 'PAYMENT SUCCESSFUL'.

Is Bajaj Finance safe for NPCL electricity bill payment?

Bajaj Finance is one of the safest portals for NPCL electricity bill payment, with its advanced security mechanisms. It ensures safety of your money along with your personal credentials.

How can I find the NPCL electricity bill consumer number?

Your consumer number is a unique 10-digit identification marker that is assigned when you apply for a new metered connection. It is available on your electricity bill and on your electricity meter.

Am I an NPCL or PVVNL consumer in Noida?

It depends on your area. Greater Noida is served by Noida Power Company Limited (NPCL), while Noida city falls under PVVNL (Paschimanchal Vidyut Vitran Nigam). Check the distributor name printed on your electricity bill to confirm which one supplies your connection.

What is the difference between NPCL Connect app and Bajaj Pay?

The NPCL Connect app is Noida Power Company Limited's own app for viewing bills, usage and complaints. Bajaj Pay is a payment platform on the Bharat Connect network that lets you fetch and pay your NPCL bill, with instant confirmation and a digital receipt.

Does NPCL serve Greater Noida West / Noida Extension?

Yes. Greater Noida West, also called Noida Extension, falls within NPCL's licensed distribution area, so these consumers are served by Noida Power Company Limited. Check your bill to confirm NPCL is your distributor before paying.

How long does an NPCL payment via Bajaj Pay take to reflect?

An NPCL payment on Bajaj Pay is usually processed instantly, and the bill status updates shortly after. In rare cases of a delay, it can take a few hours to reflect. You receive confirmation by SMS and email once the payment succeeds.

Is there an NPCL Quick Pay option (pay without login)?

Yes. You can pay your NPCL bill without logging in using the Quick Pay option on noidapower.com by entering your consumer number. You can also pay without an NPCL login through Bajaj Pay by fetching your bill with your consumer number.

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