Contact Us

Not yet an existing customer?

  • Visit a branch
  • call us on 18001033535
  • LRD-SMS 'LAP' to 9773633633

Call our toll free IVR

Access IVR in 10 languages: English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Kannada and Malayalam
Access all your loan details

  • sample text
    Dial 18001033535
    Enter your 7-digit Customer ID
    Select from various IVR options

Get more information

For existing customers: Email

Get information via SMS

For existing customers: SMS updates

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    SMS ((keyword below)) to +91 92275 64444
    To know your current email address
  • UPDEMAIL (New Email ID )
    Know your current email address
    To know your current mailing address
    To know your customer ID
  • LAN
    To know your loan account number (LAN)
    Know your loan/EMI details
    To know your customer portal-Experia username and password
  • PIN
    Know your 4 digit EMI Card PIN
    Give your valuable feedback
  • SAT Y
    Give a positive feedback
  • SAT N
    Give a negative feedback

(Your mobile number should be registered with us for this facility). Standard SMS charges applicable.

  • Change of mode of payment (swapping)
  • Purchase/cancellation of insurance policy
  • Foreclosure of loan
  • Refund

To know the address of your nearest branch Click Here.

Customer portal (Experia)

  • Visit
  • Select ‘Customer Portal ‘ from the login option
  • Log in with your username/email/mobile number and password
  • Access all loan details
  • Transact on your loan account
  • View special offers